Ben Thomas | Page 8

Great experience I'd remembered Ben Thomas from my last car purchase four years ago and naturally he was the first sales person I looked to and one of the main reasons I'd remembered Ben Thomas from my last car purchase four years ago and naturally he was the first sales person I looked to and one of the main reasons I came back to Honda or New Rochelle. Ben is friendly, straightforward, knowledgable and clear. He worked with us to get us the car that we needed with the options we wanted in an efficent manner. I would consult him again for future car purchases. Tinu Thomas handled our finance portion and was good in explaining the various options and choices. More

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A Pleasant Experience The pricing I received from the internet salesperson Michael Alston was honored. When I arrived at your showroom Ben Thomas did an outstanding job of The pricing I received from the internet salesperson Michael Alston was honored. When I arrived at your showroom Ben Thomas did an outstanding job of making sure all my needs were met. Ben and Michael both represented your dealership with the utmost concern for customer satisfaction. This was truly a smooth purchasing experience for me. I have purchased numerous new cars in the past and I must say dealing with Michael & Ben was one of my best experiences with no showroom bologna. More

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great place, great people, great cars and trucks. My experience in this dealership is always great, thank you. I have presently 2 honda crv's thanks to Ben Thomas, he is the best sales man in this dea My experience in this dealership is always great, thank you. I have presently 2 honda crv's thanks to Ben Thomas, he is the best sales man in this dealership. More

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We were not prepared to buy/lease a car the day we visited this dealership, but the deal was so impressive, we bought the car that day. Compared to the other dealers, these guys are really on the bal visited this dealership, but the deal was so impressive, we bought the car that day. Compared to the other dealers, these guys are really on the ball. The documentation and delivery went very smoothly thanks to the sales consultant. The sales manager was very professional and willing to negotiate. We live in Connecticut but are very happy we made the trip to the New Rochelle dealership. More

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I had an excellent experience at Honda of New Rochelle. By far the smoothest car transaction I've ever had. Here's my story: I knew the car I wanted (Odyssey) and had already done a test drive. So I w By far the smoothest car transaction I've ever had. Here's my story: I knew the car I wanted (Odyssey) and had already done a test drive. So I was serious about buying before going to New Rochelle. I did my research and got prices from 10+ Honda dealers in the NJ/PA/NY region (took me about a week via e-mail/phone/edmunds/etc. to get the numbers together). The original quote I got from New Rochelle via edmunds.com wasn't that competitive, so I wasn't originally planning on going with them, especially since it's over an hour away from where I live in NJ. Instead I had a plan to go to 3 dealerships in NJ that had given me the best price. The day before I was planning to the other dealers I get a call from David Morris, one of the Internet Sales guys at New Rochelle. He asked if I was still interested in purchasing an Odyssey and I told him I was. After some back and forth, he gave me their updated Internet price for the Odyssey and it was way better than the original quote I had received via edmunds.com. I was a little skeptical at first, because I had dealt with a number of other dealers that just told me straight lies to get me into their dealership (e.g. one dealer had given me a quote for the Odyssey LX instead of the EX-L which I had asked for. Several thousand dollars off invoice indeed was too goo to be true). So I wasn't convinced that the price they gave me over the phone wasn't too good to be true. I thought, maybe they were leaving out destination, or something. I mulled it over and called the dealership back just to verify they were quoting me the price for the right trim level and that it included destination. I got in touch with Sajjad Bhulyan one of the Sales Managers and he verified everything. So with that (and some positive reviews of the dealership on google and edmunds), I decided to take the trip up to New Rochelle and see if all was on the "up and up." To my pleasant surprise, everything they told me was true. Once I got up there Sajjad hooked me up with one of his guys Ben Johnson (great guy) and within an hour I had made the purchase. No haggling, no nonsense. It was a stark contrast to another dealer (in NJ) I had visited the night before who tried to sell me on some "mandatory" accessory package ($899) and other things. Literally, I kept looking out for ways in which New Rochelle might be sneaking in fees or something. But in the end, everything was legit and their price beat any of the other dealers I had received quotes from by at least $300 - $400 (combination of flex cash, low documentation fees, and just being able to offer the car at a good price). They didn't even try to give me the hard sell on the extended warranty of rust proofing which I was expecting. Bottom line: My take is this dealer is a no nonsense volume player. If you've done your homework and are serious about buying, this is the dealership for you. They'll give you more than a fair price because they have sales targets to hit. I realize that end of year timing had a lot to do with the price I got, but I would definitely do business with them again. It was certainly worth the hour drive up there. More

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The salesmen (Ben & Rudolph) were extremely friendly and knowledgeable. I didn't feel like I was been lied to. They were honest in answering my questions and offered practical and reasonable suggestions and knowledgeable. I didn't feel like I was been lied to. They were honest in answering my questions and offered practical and reasonable suggestions to meet my needs. They also explained the benefits of leasing vs financing a car which helped make my decision. It was a pleasant experience all around. More

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Upon deciding to purchase a new Honda Civic, and having done all our research, all we needed was a dealership and specifically, a sales consultant to complete the transaction. After exhausting, and at time done all our research, all we needed was a dealership and specifically, a sales consultant to complete the transaction. After exhausting, and at times, contentious interactions with other dealerships and sales consultants in and outside of New York City, we visited Honda of New Rochelle and met with Ben Thomas, who promised to make the experience as painless and pleasant as possible. Well, we're here to report that he did just that and MORE! As first time car buyers, we had many questions. Ben answered all our questions patiently and thoroughly. We couldn't be happier with our 2013 Honda Civic EXL w/ Navigation and the entire experience at Honda of New Rochelle. The words, "honesty", "integrity", "patience" and "excellent customer service" come to mind in reviewing the entire buying experience with Ben. We highly, highly recommend him!!! More

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Ben Thomas was a great salesman. He was honest and walked me through every step of the process. This was my first new car process and his friendliness made it a fun and exciting experience. He handled everyt me through every step of the process. This was my first new car process and his friendliness made it a fun and exciting experience. He handled everything with my insurance and paperwork and made me feel confident in my choice. More

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Mr. Ben Thomas made my car buying experience at Honda New Rochelle a Fantastic one. He was very flexible and attentive. He has outstanding Costumer service and it was a pleasure dealing with him and his com Rochelle a Fantastic one. He was very flexible and attentive. He has outstanding Costumer service and it was a pleasure dealing with him and his company. I most certainly intend on referring him to others as well as use him again.. I was skeptical at first cause of my horrible experience in Honda on Central Ave a few years back but Mr. Thomas has restored my faith in Honda or at least the dealership he works with.. Thanks again Ben More

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My first oil change and the million point check up was an absolute pleasure,Michael V. was both informative and very curteous. The short time it took and the attention to detail was a quick reminder of why I absolute pleasure,Michael V. was both informative and very curteous. The short time it took and the attention to detail was a quick reminder of why I purchased my honda in the first place, thanks guys ......Howard M, Scop More

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