Benjamin Park | Page 10

Lexus southbay I have always dreamed to own a Lexus of my own and doing it required a hunch of time on our end, all the more with our sales consultant David Mata. He I have always dreamed to own a Lexus of my own and doing it required a hunch of time on our end, all the more with our sales consultant David Mata. He was very professional in dealing with us. Kept us comfortable and helped us tremendously with our options in buying the car, looked into our financial aspects and got the best deal. David is the best person to come into Southbay Lexus! He was very nice and warm, very patient man, did not pressure us into anything that we did not do but has also gone out his way by making sure we knew all the information we needed in purchasing the car including car insurance fees. Ramon Williams in this process had also been very pleasant and accommodating throughout this entire process, very friendly and warm. I highly suggest to see them both for your purchase of a new Lexus, it will be the best decision you'll make. It was also a pleasure working with Tim Garcia that had made our purchase for a Lexus possible. More power for the great team they have! More

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I have a very good experience The sales representative Sam Ko and Benjamin Park is very attentive to our needs to get the SUV we want both gentlemen went out of their way to assis The sales representative Sam Ko and Benjamin Park is very attentive to our needs to get the SUV we want both gentlemen went out of their way to assist us. My wife and I are very amazed beyond our expectation and we are very happy for the serviced rendered and I will highly recommend the dealership and Mr. Ko and Mr Park. Thanks for the great service. Please keep up the good work More

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The staff very nice Franz Burke very friendly and helpful. He explained everything for us and help us got a best deal. Best service ever. Will come back again! Franz Burke very friendly and helpful. He explained everything for us and help us got a best deal. Best service ever. Will come back again! More

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Returned leased vehicle I originally went to Keyes Van Nuys Lexus and had a terrific experience. I since then moved to the South Bay and needed to return my leased Lexus to t I originally went to Keyes Van Nuys Lexus and had a terrific experience. I since then moved to the South Bay and needed to return my leased Lexus to the nearest dealership, which would be South Bay Lexus. I first met Benjamin Park, which I had an appointment with. He did not remember about our appointment at which point I asked if he would like to see the confirmation. He then proceeded to say he was busy and that another person will help me, Sam. Sam was not friendly at all with no manners what so ever. He told me to sit down, sign this and that's all good bye. I asked him what the process was and what I need to do on my end, he looked at me and said, "I don't know someone else will contact you". Then I asked "is there a shuttle or something where someone can take me back home (I'm about 5 miles away). He just says "no". He wanted me out of his sight ASAP. It was the most rudest most unprofessional experience I have ever had at a dealership. I will never go back there to buy or lease my next vehicle nor will I recommend anyone. More

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