Benjamin Rieves | Page 20

Hollow words What they said I would get, I didn’t get. Maintenance package is a lie. None of them are on the same page. They have all told me different things. If What they said I would get, I didn’t get. Maintenance package is a lie. None of them are on the same page. They have all told me different things. If I didn’t want the car that they had, I wouldn’t have bought ANY car from them. I didn’t even get a copy of ANY of the paperwork from them! More

by Blah Verified Customer Verified Customer

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The Best Popcorn and Bottled Water on the Southside of Atlan Rikkie Vance is a certified senior sales representative that does more than what is required to gain your trust. He is an appreciative father that has Rikkie Vance is a certified senior sales representative that does more than what is required to gain your trust. He is an appreciative father that has experienced and overcome life changes. His courage amplifies his life purpose.He is an advocate for transformative thought and setting awesome intentions that supports forward progression. He is the professional that will greet you at the front door and offer well wishes upon your departure. My father and I were treated well, with a continuous smile and a steadfast positive and warm spirit. Thank you Rikkie for being the best at what you do! Sincerly and with Respect, Reginald and Montez Diamond More

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Enmma Dunlap Everything was great, No complaints! I really enjoyed my experience at ALM KIa South. I work with Ben, Jawon, and Tayon. Recommend ALM to family and Everything was great, No complaints! I really enjoyed my experience at ALM KIa South. I work with Ben, Jawon, and Tayon. Recommend ALM to family and friends! More

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My Sentra I want to thank Benjamin Rieves ,Rashad Middle, Jason Shaw for the wonderful experience here at ALM kia... they were very helpful and kind during the I want to thank Benjamin Rieves ,Rashad Middle, Jason Shaw for the wonderful experience here at ALM kia... they were very helpful and kind during the process of getting my baby!! More

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First Time Car Buyer This was my first time buying a car and I definitely learned a lot from this experience and will do better next time around. First I found the car I w This was my first time buying a car and I definitely learned a lot from this experience and will do better next time around. First I found the car I wanted on Turecar and reached out to see if it was still available. A few moments later I was contacted and told that the car was still available. The next day I went in to look at the car and when I arrived they said the car wasn't there yet. I was frustrated because it was the car I wanted and the price I wanted and being told that it was there and driving all the way there for it not to be there was very frustrating. Why have a car on your website if you don't have it yet. Then I asked if they had any similar cars (Kia or Hyundai) in that same price range. There was another Kia but it was at one of their sister locations (Newnan) which was told was 10 minutes away but was really 20 minutes away. The car was similar to the one I wanted but the Price was more, when I saw that I told Ben I liked it but wanted to get it for the price of the one I saw online that I wanted. he told me not to worry about it that it wouldn't be a problem. When we got back to the dealership he showed me the price of the car and while they did come down on the price it was still $400 more than the car I originally came to see. Ben then went back to his manager to see if they could come down some more. They both came back and he told me that they couldn't come down anymore because it ended in 77 which means it was at the lowest it could go. Then he said that they had free maintenance for a year that is normally for new car purchases but that they would give it to me since they can't come down on the price. Being frustrated with the whole experience I wasn't thinking and I agreed to the price. But later realized that they lied to me twice. 1. saying that they couldn't lower the price anymore because it ended in 77... They were able to lower the price once because that is not where it started, so they could've lowered it again. 2. Saying that they would give me free maintenance for a year that is normally only for new cars when it is for new and used cars (Which Ben told me when we were at the Newnan dealership). While I do like my car I haven't really been able to enjoy it because I feel like I got played and should've handled the situation better. I know business of selling cars is a grimy one but didn't realize it was that bad until I experienced it first hand. More

by EricaS Verified Customer Verified Customer

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Shady - Will sell you a car that they are unwilling to stand I purchased a 2018 Chevy Impala from Alm Kia South with a few minor scratches that I agreed to take care of myself. When I took it to a body shop to I purchased a 2018 Chevy Impala from Alm Kia South with a few minor scratches that I agreed to take care of myself. When I took it to a body shop to have the scratches evaluated, I was informed that the car was damaged. Something had taken place that caused the hood to be repainted and the bumper to be replaced and the hood not to shut properly. I contacted Alm the next day. They stated that the CarFax was clean. I replied that it is obvious that something took place and your multi-point inspection should have caught it. They offered me a free car wash and tank of gas. I refused. They asked for pictures and I provided them. They stated that they would contact a manager and call me back. No call. No email. I called back again and received the same runaround. They are essentially ignoring me. Don't waste your time by purchasing a car from Alm. They will sell you a car that they are unwilling to stand behind. More

by secondcorinthians521 Verified Customer Verified Customer

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My fourth car Jawon and Ben was great made me feel very comfortable and really paid attention to our needs and what we wanted. Rod closed the deal and helped us get Jawon and Ben was great made me feel very comfortable and really paid attention to our needs and what we wanted. Rod closed the deal and helped us get a price within our budget. We walked away with two cars and huge smiles on our faces. This dealership was a blessing after going to so many others tirelessly. And they have the best mileage for the price. More

by ALM4 Verified Customer Verified Customer

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Rewarding The staff was very kind and understanding. They listened to my concerns and worked with me financially as well as explained things that I didn't unde The staff was very kind and understanding. They listened to my concerns and worked with me financially as well as explained things that I didn't understand. More

by absolutKB03 Verified Customer Verified Customer

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EXPERIENCE Looking for a particular vehicle I did not want the hassle of negotiation and so on talk Ben at ALM Kia in union city they had the perfect car ben ha Looking for a particular vehicle I did not want the hassle of negotiation and so on talk Ben at ALM Kia in union city they had the perfect car ben handled all my questions and concerns because I was looking something different I want to say the experience was awesome from Brandi Ben Tim delivery specialists Jawon who did the walk around and showed me things even I did not even know about complete satisfaction with experience a job well done guys More

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Dealership Experience Overall great experience. I came to make a bad ecperience right and they delivered what was needed. I obtained another vehucle for a good price. Overall great experience. I came to make a bad ecperience right and they delivered what was needed. I obtained another vehucle for a good price. More

by pj8806100 Verified Customer Verified Customer

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