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Benjamin Watts
Benjamin Watts at Shottenkirk Honda Decatur

Benjamin Watts

General Manager

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Benjamin Watts

April 28, 2024

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Unprofessional, no accountability by employees, careless with paperwork. Bad experience all the way around. Shouldn’t take 8 trips to a dealership to get things right. More

by Joshorr50
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Recommend Dealer
No

Other Employees Tagged: Cassidy Cagle, Michael Morgan

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Apr 29, 2024

Shottenkirk Honda Decatur responded

Joshorr, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

April 23, 2024

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Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Austin Layton, Mary Akins, Ethan Hamilton, Cassidy Cagle

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Apr 24, 2024

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

January 09, 2024

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They are always helpful, courteous and professional - my Honda's in great hands with them! More

by MTMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Chandler McDurmon, Cassidy Cagle , Talon and Mike in the Service dept.

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Jan 09, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

November 25, 2023

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Gage Bailey provided a wonderful experience to purchasing a vehicle. Thank you Ben Watts for being a great General Manager. We appreciate you doing good customer relations. More

by HollyBrady
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Gage Bailey

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Nov 28, 2023

Shottenkirk Honda Decatur responded

HollyBrady, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

September 05, 2023

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Excellent experience and professional, caring folks. Recommending to all of my friends and family for sure! More

by kfricks
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler McDurmon, Michael Morgan

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Sep 06, 2023

Shottenkirk Honda Decatur responded

kfricks, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

August 21, 2023

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Gage was very helpful and answered any and all questions I had regarding my purchase. I absolutely recommend him to new buyers. More

by Leilanddever
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Bailey , Valerie Jimenez, Mason Rigdon

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Aug 22, 2023

Shottenkirk Honda Decatur responded

Leilanddever, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

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