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Benjamin Zhou

Overview Reviews (30) Inventory (988)

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Benjamin Zhou

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Benjamin Zhou

Express Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

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4.7

30 Reviews

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Overview Reviews (30) Inventory (988)

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

Languages Spoken

English

Mandarin

4.7

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Benjamin Zhou

April 16, 2024

Dealership Rating

Employee Rating

Friendly personnel, large facility, great communication for vehicle maintenance, service completed in a timely manner for vehicle maintenance, service completed in a timely manner More

by cynthia16i

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealerRater. Hurry back - Longo Toyota

March 28, 2024

Dealership Rating

Employee Rating

Jerry in the body shop was extremely helpful and courteous in answering our questions and helping us out. courteous in answering our questions and helping us out. More

by Phil

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Luu , Jerry

Helpful 0

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Mar 28, 2024 -

Longo Toyota responded

Thank you for sharing your Collision Repair Services online and happy Jerry took amazing care of you

March 13, 2024

Dealership Rating

Employee Rating

Professional. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. More

by TomPR

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Menendez

Helpful 0

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Mar 13, 2024 -

Longo Toyota responded

We're always there to lend a helping hand, when we can @ Longo Toyota. Hurry back

March 06, 2024

Dealership Rating

Employee Rating

Service counsel bejamin did a great job Over all rating is very good Will recommended is very good Will recommended More

by Yanmingl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 06, 2024 -

Longo Toyota responded

Thank you for sharing your visit online and happy Ben and the service team @ Longo Toyota took amazing care of your auto care needs. Hurry back

March 05, 2024

Dealership Rating

Employee Rating

Benjamin Zhou was great help to explain all my services needed on my RAV4 on this past week 3/1/24. needed on my RAV4 on this past week 3/1/24. More

by floratong110

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 06, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service department and happy the team took wonderful care of you and your investment (car)

February 21, 2024

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Employee Rating

I like to go Longo Toyota for my car, because it is very easy to make an appointment and modified when needed. easy to make an appointment and modified when needed. More

by kuorn2002

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center for your auto care needs.

February 15, 2024

Dealership Rating

Employee Rating

I had my truck serviced at Longo after a poor experience at another dealership. The service, although extensive, was done in the timeframe they promised. They also provide me with a free rental for the day. at another dealership. The service, although extensive, was done in the timeframe they promised. They also provide me with a free rental for the day. All said I’m glad I took the truck to Longo. More

by JH

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept.

February 05, 2024

Dealership Rating

Employee Rating

Great service, lots of people always go there but they manage to service all of the cars manage to service all of the cars More

by Ochoaa509

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 05, 2024 -

Longo Toyota responded

Thank you for your review on DealerRater. We're honored to serve you - Team Longo

January 25, 2024

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Employee Rating

Great customer service. Especially like that they pick your car up for service and return it Especially like that they pick your car up for service and return it More

by Lindatagami

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 26, 2024 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota. Thank you for the trust you have in our company & team.

December 19, 2023

Dealership Rating

Employee Rating

I made appointment for service and they got me out of there in only two hours there in only two hours More

by bsain351

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 19, 2023 -

Longo Toyota responded

Thank you for acknowledging Longo Toyota Svc Dept dedication on reducing service times for our guests. We're honored to serve you and we will see you in 2024 - Happy Holidays Bsain351...

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Benjamin Zhou

Express Service Consultant

Longo Toyota

30 Reviews of Benjamin Zhou

Dealership Inventory (988 Vehicles)

Had a great experience?Spread the word.

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