Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Benjamin Zhou

Overview Reviews (53)

Contact Me

View All Employees

< View All Employees

Benjamin Zhou

Benjamin Zhou | Page 6

Express Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Contact Me

4.9

53 Reviews

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Overview Reviews (53)

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English

Mandarin

4.9

53 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Benjamin Zhou

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

53 Reviews of Benjamin Zhou

November 01, 2021

Dealership Rating

Employee Rating

Benjamin in the service department is very polite, well spoken and communicates well. His customer service was greatly appreciated. spoken and communicates well. His customer service was greatly appreciated. More

by Martin

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Nov 02, 2021 -

Longo Toyota responded

Hi Martin - Thank you for sharing your viewpoint on DealerRater and please know how honored we are to be selected to take care of your vehicle needs. Hurry back - Team Longo

November 01, 2021

Dealership Rating

Employee Rating

First time service on longo toyota.poor services.poor communications.the person that assisted me he doesn't care for the customer. communications.the person that assisted me he doesn't care for the customer. More

by Hermosillaxer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Report | Print

Nov 05, 2021 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact Matthew Menendez, Service Manager at: D: 626.652.3614 E: matthew.menendez@longotoyota.com We look forward to hearing back from you

July 03, 2021

Dealership Rating

Employee Rating

Extremely easy process in and out of service in timely manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. More

by Pawbdog1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jul 06, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs and hurry back