Benjamin Zhou
Benjamin Zhou at Longo Toyota

Benjamin Zhou | Page 5

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.9
55 Reviews

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

4.9

55 Reviews

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55 Reviews of Benjamin Zhou

November 30, 2022

Dealership Rating
Employee Rating

I love Vic smith. He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother More

by ilovevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2022

Longo Toyota responded

We're honored to serve you and your family - Please have the Merriest of Holidays and keep spreading the word about Longo | Vic, we can never have enough business - Team Longo

November 20, 2022

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Employee Rating

Service persons are friendly and willing to help to make the maintenance registration as easy as 123. Jobs performed quickly and limited waiting time. I am very satisfied. More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Longo Toyota responded

We're honored to serve you and delighted knowing the service team @ Longo Toyota took wonderful care of you - Plz have the Merriest of Holidays - Team Longo

November 05, 2022

Dealership Rating
Employee Rating

Best service,explain clear, understanding, he will recommend which can do or not. Best attitude More

by fujiho8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Longo Toyota responded

THANK YOU * For entrusting Longo Toyota with your auto care needs. We're here for you if you have any questions - Team Longo

June 07, 2022

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It was friendly and no rush service. But wish waiting time was more shorter and quicker on oil change. More

by darkness_tenshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and your comments have been shared with our Service Mgmt team. We're thankful you care enough about our company to help us improve our process and ultimately our guest overall experience. Make it a great day - Team Longo

June 03, 2022

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Employee Rating

Benjamin Zhou was my service advisor. Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the More

by JPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Longo Toyota responded

What a great way to begin our day @ Longo Toyota Svc Dept - Thank you JPL for the shout out on DealerRater and please know how honored we are to serve you.

May 27, 2022

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Much better than my other visits. Everything was done on a timely manner. I feel like this time I thrust a bit more the recommendations. It’s still pricey but what can you do. More

by Morenobeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and delighted you're able to witness our efforts on service time. Have a wonderful and safe weekend - Team Longo

March 09, 2022

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Employee Rating

I feel welcomed whenever i go to Longo, employees are cordial & nice. Happy with their service. Thank you Mr. McGuire for the price on oil change. More

by dora.mgm28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Longo Toyota responded

Thank you for entrusting the team with your servicing needs - Team Longo

January 14, 2022

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Despite Covid, the El Monte Team provided fast and courteous service! Parts were in supply and so no need to return another day! More

by boops_168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 01, 2022

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Great service! The staff member was helpful and knowledgeable, and my car was serviced promptly. More

by L_Lau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2022

Longo Toyota responded

We're honored to serve you and Happy New Year - Team Longo

December 23, 2021

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Employee Rating

Associate was sincerely helpful, not pushy, agrressive, etc. This inspired me to be very happy and willing to use my precious time to complete the survey. More

by Ksitigarbha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 24, 2021

Longo Toyota responded

Thank you Ksitigarbha for the kind posting on DealerRater and for entrusting Longo Toyota | Benjamin with your auto care needs. Glad to read you had an excellent experience. Have a wonderful weekend and Happy Holidays - Team Longo

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