Benjamin Zhou | Page 5

Much better than my other visits. Everything was done on a timely manner. I feel like this time I thrust a bit more the recommendations. It’s still pricey but what can you do. Everything was done on a timely manner. I feel like this time I thrust a bit more the recommendations. It’s still pricey but what can you do. More

Report | Print

I feel welcomed whenever i go to Longo, employees are cordial & nice. Happy with their service. Thank you Mr. McGuire for the price on oil change. cordial & nice. Happy with their service. Thank you Mr. McGuire for the price on oil change. More

Report | Print

Despite Covid, the El Monte Team provided fast and courteous service! Parts were in supply and so no need to return another day! courteous service! Parts were in supply and so no need to return another day! More

Report | Print

Great service! The staff member was helpful and knowledgeable, and my car was serviced promptly. knowledgeable, and my car was serviced promptly. More

Report | Print

Associate was sincerely helpful, not pushy, agrressive, etc. This inspired me to be very happy and willing to use my precious time to complete the survey. etc. This inspired me to be very happy and willing to use my precious time to complete the survey. More

Report | Print

I had a very pleasant servicerepresentative, Ben Z. I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over the details of the service was the cashier who checked me out. Overall, a satisfactory visit but nothing special to make the long drive back to Longo, special. More

Report | Print

They have very helpful staff who accommodated my requests and convenient amenities in the service department (I.e. Starbucks and subway). and convenient amenities in the service department (I.e. Starbucks and subway). More

Report | Print

Benjamin in the service department is very polite, well spoken and communicates well. His customer service was greatly appreciated. spoken and communicates well. His customer service was greatly appreciated. More

Report | Print

First time service on longo toyota.poor services.poor communications.the person that assisted me he doesn't care for the customer. communications.the person that assisted me he doesn't care for the customer. More

Report | Print

Extremely easy process in and out of service in timely manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. More

Report | Print