Benn Edwards | Page 20

A Wish Come True Benn Edwards was both direct and honest. We were able to agree to a price I thought was fair. Mr. Edwards helped make the purchase rather easy.This is Benn Edwards was both direct and honest. We were able to agree to a price I thought was fair. Mr. Edwards helped make the purchase rather easy.This is the first time I have purchased a BMW and I hope it will not be my last. Massico Hallmon More

Helpful 0

Report | Print

Why I continue to remain a BMW customer ... This is my 2nd dealing w/ BMW of Catonsville (my 3rd w/ BMW overall).The first was short of being terrible and one in which I had clearly expressed my This is my 2nd dealing w/ BMW of Catonsville (my 3rd w/ BMW overall).The first was short of being terrible and one in which I had clearly expressed my disdain for.Why had I returned? Convenience.This time, however, I am VERY glad I did. Benn Edwards had well exceeded my expectations-and not the one that was previously benchmarked. I will add that I am not exactly an easy client (or so I've been told). Nonetheless,he was more than just your 'typical' BMW Client Advisor,or specifically referring to the axiom, 'car salesman' (I shudder at the connotation underlying this phrase alone). He went out of his way to give me the 'BMW sales experience',which coupled w/ a beautifully made vehicle, is the very reason I continue,and can continue,to become a dedicated BMW customer -- Thank you Benn for reminding me why. Now, there are a few people who are also very much worth mentioning that add to the 'BMW experience' -- Mel Cuesta: Service Advisor; Justin Allen: BMW Genius; Larry Cash: Finance Advisor. All wonderful, and highly recommended people to work with at BMW of Catonsville. More

Helpful 0

Report | Print

Outstanding New BMW Buying Experience My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was ver My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was very sincere. Benn made my first time BMW purchase experience quick and easy. There was no haggling back-and-forth and BMW of Catonsville honored the Costco Auto Buying program. Benn was very familiar with the Costco Buying Program. I would strongly recommend Benn to my family and friends as the best sales advisor to speak with at BMW of Catonsville. Thank you Benn you were incredible and wonderful to work with! A very satisfied New BMW Customer. Christopher DeFronzo More

Helpful 0

Report | Print

Great Experience w/ BMW of Catonsville I had a great New Car buying experience w/ BMW of Catonsville. My Client Advisor Benn Edwards was very knowledgeable, polite and engaging. I came in I had a great New Car buying experience w/ BMW of Catonsville. My Client Advisor Benn Edwards was very knowledgeable, polite and engaging. I came in with an idea of what I wanted, custom ordered it & came out with just that. Benn was there to answer any questions along the way. We was able to make a great deal & they were very patient & understanding with me as I worked out the details with my financial institution. What I appreciated most is that he was never pushy or aggressive to make a sale. No constant phone calls or emails like other dealerships. Sigis Skirpa in new car sales management & I were able to work out a deal that worked out for everyone. I appreciate his time, patience & effort. Larry Cash got in the finance dept got me in & out. He pitched his addon items very well. I bought what I bought & he wasn't pushy or aggressive into getting me to buy more. Brittany Cash in the service dept was pleasant & very helpful. Although I haven't officially used the service dept for services, I had service questions that pertained to vehicle I was going to purchase, Her answering questions & directing me to the right people influenced my purchase. Stu Pajares in parts was able to find the items I needed to give my new car the extra touches I WANTED. The car didn't need it because it is beautiful as is but I wanted a few accessories anyway. Also, I didn't catch his name but the dude that did the detailing on the car was awesome. Overall my experience with BMW of Catonsville was a great one. I would definitely recommend them. I love my 2015 Alpine White / Coral Red 428xi Gran Coupè M Sport. I will be returning real soon when it's time to pick up a BMW for my wife in the Summer. More

Helpful 0

Report | Print

Attentive and Professional I leased a BMW through my business for the first time. Benn Edwards my Client Advisor walked me through the process with comfortable clarity. Every em I leased a BMW through my business for the first time. Benn Edwards my Client Advisor walked me through the process with comfortable clarity. Every email, phone call, and/or text was responded to quickly and with a complete answer. He was very adept at every portion of the process. I left feeling completely informed on the purchasing process and on all of the workings of my new BMW. It was an extremely easy-going, informative experience. I will definitely be recommending him and the dealership and I will be back in three years to lease another BMW. More

Helpful 0

Report | Print

Exceptional Customer Service and Satisfaction My Husband and I purchased our first BMW. During the whole entire process we experienced exceptional customer service. Starting with the initial gree My Husband and I purchased our first BMW. During the whole entire process we experienced exceptional customer service. Starting with the initial greeting we received from Benn Edwards, (BMW Client Advisor); right up to the crash course we received on how to operate the vehicle we just purchased. We would highly recommend the BMW of Catonsville dealership to purchase your first or next BMW. You will not be pressured or stressed out any way. Larry Cash who works in the Finance Dept will assist you in any way that will work according to your financial budget. Great team... Ask for Benn Edwards, he is a very courteous, professional and knowledgeable Client Advisor. You will be very satisfied,,,we are. Tina and Mike R. More

Helpful 0

Report | Print

Great Experience BMW of Catonsville offered a stress free environment to purchase a new car. Everyone there was friendly and very helpful. Of course there is some nerv BMW of Catonsville offered a stress free environment to purchase a new car. Everyone there was friendly and very helpful. Of course there is some nerves that come into play when buying a new car, but Benn Edwards helped us out every step of the way. Benn was very knowledgeable and very patient while helping me pick out my dream car. He is very friendly and a very good salesman. Highly recommend Benn for customers looking for a BMW. He is awesome!! Thank you BMW of Catonsville More

Helpful 0

Report | Print

Good Experience My sales person Benn Edwards was excellent to deal with. My schedule is very difficult to accommodate and he was able to work my direct demands. He My sales person Benn Edwards was excellent to deal with. My schedule is very difficult to accommodate and he was able to work my direct demands. He has great patience and was always available for questions. More

Helpful 0

Report | Print

Recent Purchase Benn Edwards was courteous, well informed, and helpful. Mr. Edwards was able to answer all of our questions. He was professional and friendly at all t Benn Edwards was courteous, well informed, and helpful. Mr. Edwards was able to answer all of our questions. He was professional and friendly at all times. His knowledge of the product and the procedures of the purchasing process made our overall experience very positive, especially since our purchase occurred over the busy Memorial Day weekend. More

Helpful 0

Report | Print

Great Price - Great Salesman! Bought my 2013 BMW 328i below Kelly blue book and it was a great experience. Friendly staff and wonderful service! And I love my car. Bought my 2013 BMW 328i below Kelly blue book and it was a great experience. Friendly staff and wonderful service! And I love my car. More

Helpful 0

Report | Print