Benn Edwards | Page 20

Very business-like and courteous One of the few benefits of age is experience. I have purchased approx 25 cars and have good and bad experiences. Some of the bad experiences have be One of the few benefits of age is experience. I have purchased approx 25 cars and have good and bad experiences. Some of the bad experiences have been purchasing the more expensive cars. My experience at Catonsville BMW was great for two reasons. First, Benn Edwards was very professional and courteous. Second, he made some promises and followed thru on them without requiring any reminders on my part. More

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Benn Edwards was fantastic Let me start by saying I found the car I wanted on BMW of Catonsvilles website right after someone had traded it in. It was the weekend so I sent in a Let me start by saying I found the car I wanted on BMW of Catonsvilles website right after someone had traded it in. It was the weekend so I sent in an inquiry for it to be contacted. I was promptly called first thing Monday which I greatly appreciated as I was very interested in the particular car. The salesperson I dealt with was Benn Edwards and I couldn't have been more pleased not only with him but the entire staff at BMW of Catonsville. Benn showed me the Estoril Blue 328i M-Sport I had my eye on and took me for a test drive and showed me all of the functionality of the car. When we sat down to go over my trade in it was one of the fastest and easiest trade in's I've dealt with. There was no low balling or haggling back and forth for an hour, he simply went over to his sales manager and told them what I'd been offered at another dealership. He returned with an extremely fair offer that I quickly accepted and we were on our way to locking in financing and completing paperwork. I locked in the lowest rate possible through BMW Finance and was out the door in my new car in about 2 hours total. Couldn't be more pleased with the experience at this dealership and have been smiling every time I get in my new car since. More

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Benn Edwards did an amazing job. We just got my M4 from BMW of Catonsville with great experience. Benn Edwards won our business among 7 BMW dealers, he was very experienced and helpf We just got my M4 from BMW of Catonsville with great experience. Benn Edwards won our business among 7 BMW dealers, he was very experienced and helpful throughout the whole process including making decision, placing the order and delivery. we met several times and we never felt being pushed. With his help, the finally price we got is 2k lower than the average market price. More

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Benn Edwards was great. I just purchased my fourth car from BMW of Catonsville and as usual it was a good experience. I went back to my last salesman, Benn Edwards to purcha I just purchased my fourth car from BMW of Catonsville and as usual it was a good experience. I went back to my last salesman, Benn Edwards to purchase this new vehicle. As was the case with the last vehicle, Benn was outstanding. Anytime you buy a car there is lots of paperwork and red tape to go through. Benn hustles and moves the process along and does it with a smile. I'd strongly recommend Benn and BMW of Catonsville. More

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Amazing Benn I went to BMW Catonsville because of a postcard I received in the mail about their upcoming trade-in event. I needed to trade-in my then current vehic I went to BMW Catonsville because of a postcard I received in the mail about their upcoming trade-in event. I needed to trade-in my then current vehicle, a hybrid 2011 X6. I was not looking forward to the experience because car buying is not something I enjoy, but find it necessary. I attended the event and was met by salesperson Benn Edwards and the rest was history. Benn was absolutely amazing, very personable and genuine. He asked me why I came, what I wanted to purchase, and how much I wanted to spend. He did not try to pressure me into anything. We checked out their inventory and went on a test drive. After that, the decision was mine one way or the other. I met with the finance manager and departed the dealership with a CPO 2014 X5. I was immensely satisfied with the entire process and grateful to Benn.. More

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Benn Edward was FANTASTIC! When deciding to buy my next BMW, it was Benn Edwards was the deciding factor. He was very helpful in searching for the vehicle that would provide all When deciding to buy my next BMW, it was Benn Edwards was the deciding factor. He was very helpful in searching for the vehicle that would provide all of the desired amenities. Benn is very personable and was a joy to have as my sales consultant! I would definitely recommend Mr. Edward's to anyone who is in search of an enjoyable car-buying experience!! More

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Thank you Benn Edwards for Excellent Service! Benn Edwards is very professional and he is very attentive to the customer. I had done some research on two vehicles "convertible 640series" for mysel Benn Edwards is very professional and he is very attentive to the customer. I had done some research on two vehicles "convertible 640series" for myself and for my daughter an X3. Benn listened and understood what are the important features for us, he reviewed with us the car options available and built on that but never pushed me to any unnecessary features. We received the utmost respect from him. I would also like to mention few other people from Catonsville BMW. And I would also like to take this opportunity to thank them. Mr. Michael Maloney the GM, thank you for making it an enjoyable experience for us, I am very pleased to meet you and do business with you! You really demonstrate leadership by example. Thank you to The finance division from Manny El Baltimy to Larry Cash, they were thorough, quick and easy! Last but not least, thank you to The Technology team Jake and Becky you two are so young and so smart, so knowledgeable but humble and patients, they simplified and provided my phase 1 training & I plan on revisiting with them for additional training sessions. I loved working with all of these wonderful people from Catonsville BMW. I will come back again, with no hesitation, and will recommend to family & friends! Thank you very much you have exceeded our expectations! More

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Salesmanship Met with Benn Edwards. Very Professional and knowledgeable, answered all questions with alacrity and obvious honesty. Only Sales Advisor to work with Met with Benn Edwards. Very Professional and knowledgeable, answered all questions with alacrity and obvious honesty. Only Sales Advisor to work with at this location for a truly satisfying and rewarding experience. More

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Ask for Joe Feng or Benn Edwards My interaction with both Gentlemen was amazing and no "BS" or sales pitches. They are both professional, highly knowledgeable of the brand and BMW fle My interaction with both Gentlemen was amazing and no "BS" or sales pitches. They are both professional, highly knowledgeable of the brand and BMW fleet! From beginning to end I received the utmost respect. Sam, at finance, was quick and easy! I loved all of these guys because they were respectful of my time yet they thoroughly answered my questions. I will go back again with no hesitation! More

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Got my dream car. Thanks Benn!! I can't put into words how happy I am with my experience at BMW of Catonsville. Benn Edwards is amazing. He got me exactly what I wanted at a price I I can't put into words how happy I am with my experience at BMW of Catonsville. Benn Edwards is amazing. He got me exactly what I wanted at a price I was willing to pay. He made the entire experience just perfect. Every staff member that I came across treated us like kings. I admit, I love the "art of car buying"....this experience with Benn was the easiest and the best. I know I'll drive my 328i for years....but when I get the itch for a new car....ill be back to Benn at BMW of Catonsville. More

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