Benn Edwards | Page 23

Amazing customer service My mom bought a BMW X1 from this dealership 6 months ago and was so happy with her purchase that when I mentioned buying a new car, she recommended BM My mom bought a BMW X1 from this dealership 6 months ago and was so happy with her purchase that when I mentioned buying a new car, she recommended BMW and this specific dealership! And they were right! The staff were amazing and uphold true American customer service! They were great with details and time! I bought my BMW 320 i that same day and i lve it :) More

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My Review Came over from BMW dealership in Rockville. Service at yours was much better! Benn was efficient and did not waste my time with the "cat and mouse" g Came over from BMW dealership in Rockville. Service at yours was much better! Benn was efficient and did not waste my time with the "cat and mouse" game that many play. Which is why I left Rockville! More

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Proud owner of X5 I worked with Benn Edwards, and he was FANTASTIC. He was very kind and not at all pushy. I didn't feel forced into anything. He simply wanted to fi I worked with Benn Edwards, and he was FANTASTIC. He was very kind and not at all pushy. I didn't feel forced into anything. He simply wanted to figure out what would make me happy....and I am VERY happy in my new car. The order for the car was placed on May 15,2015 and the car was ready to be picked up on June 9, 2015. The entire staff at BMW of Catonsville is amazing. More

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Great attention detail and service Benn Edwards showed great attention to detail and his service and follow up was impeccable. Would buy again.. Getting the deal done was easy and fair. Benn Edwards showed great attention to detail and his service and follow up was impeccable. Would buy again.. Getting the deal done was easy and fair. More

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Great buying experience without all the game playing! Benn Edwards was my sales representative and was a pleasure to deal with. I came in just to look and left the very same day with my pre-owned 2013 BM Benn Edwards was my sales representative and was a pleasure to deal with. I came in just to look and left the very same day with my pre-owned 2013 BMW M5! The Sales staff was helpful, honest, and full of useful information to make my trade-in and purchase as painless and well informed as possible! I would recommend Benn Edwards to anyone looking for an honest and low pressure sales experience. Thank you BMW of Catonsville! More

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A Wish Come True Benn Edwards was both direct and honest. We were able to agree to a price I thought was fair. Mr. Edwards helped make the purchase rather easy.This is Benn Edwards was both direct and honest. We were able to agree to a price I thought was fair. Mr. Edwards helped make the purchase rather easy.This is the first time I have purchased a BMW and I hope it will not be my last. Massico Hallmon More

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Why I continue to remain a BMW customer ... This is my 2nd dealing w/ BMW of Catonsville (my 3rd w/ BMW overall).The first was short of being terrible and one in which I had clearly expressed my This is my 2nd dealing w/ BMW of Catonsville (my 3rd w/ BMW overall).The first was short of being terrible and one in which I had clearly expressed my disdain for.Why had I returned? Convenience.This time, however, I am VERY glad I did. Benn Edwards had well exceeded my expectations-and not the one that was previously benchmarked. I will add that I am not exactly an easy client (or so I've been told). Nonetheless,he was more than just your 'typical' BMW Client Advisor,or specifically referring to the axiom, 'car salesman' (I shudder at the connotation underlying this phrase alone). He went out of his way to give me the 'BMW sales experience',which coupled w/ a beautifully made vehicle, is the very reason I continue,and can continue,to become a dedicated BMW customer -- Thank you Benn for reminding me why. Now, there are a few people who are also very much worth mentioning that add to the 'BMW experience' -- Mel Cuesta: Service Advisor; Justin Allen: BMW Genius; Larry Cash: Finance Advisor. All wonderful, and highly recommended people to work with at BMW of Catonsville. More

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Outstanding New BMW Buying Experience My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was ver My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was very sincere. Benn made my first time BMW purchase experience quick and easy. There was no haggling back-and-forth and BMW of Catonsville honored the Costco Auto Buying program. Benn was very familiar with the Costco Buying Program. I would strongly recommend Benn to my family and friends as the best sales advisor to speak with at BMW of Catonsville. Thank you Benn you were incredible and wonderful to work with! A very satisfied New BMW Customer. Christopher DeFronzo More

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Great Experience w/ BMW of Catonsville I had a great New Car buying experience w/ BMW of Catonsville. My Client Advisor Benn Edwards was very knowledgeable, polite and engaging. I came in I had a great New Car buying experience w/ BMW of Catonsville. My Client Advisor Benn Edwards was very knowledgeable, polite and engaging. I came in with an idea of what I wanted, custom ordered it & came out with just that. Benn was there to answer any questions along the way. We was able to make a great deal & they were very patient & understanding with me as I worked out the details with my financial institution. What I appreciated most is that he was never pushy or aggressive to make a sale. No constant phone calls or emails like other dealerships. Sigis Skirpa in new car sales management & I were able to work out a deal that worked out for everyone. I appreciate his time, patience & effort. Larry Cash got in the finance dept got me in & out. He pitched his addon items very well. I bought what I bought & he wasn't pushy or aggressive into getting me to buy more. Brittany Cash in the service dept was pleasant & very helpful. Although I haven't officially used the service dept for services, I had service questions that pertained to vehicle I was going to purchase, Her answering questions & directing me to the right people influenced my purchase. Stu Pajares in parts was able to find the items I needed to give my new car the extra touches I WANTED. The car didn't need it because it is beautiful as is but I wanted a few accessories anyway. Also, I didn't catch his name but the dude that did the detailing on the car was awesome. Overall my experience with BMW of Catonsville was a great one. I would definitely recommend them. I love my 2015 Alpine White / Coral Red 428xi Gran Coupè M Sport. I will be returning real soon when it's time to pick up a BMW for my wife in the Summer. More

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Attentive and Professional I leased a BMW through my business for the first time. Benn Edwards my Client Advisor walked me through the process with comfortable clarity. Every em I leased a BMW through my business for the first time. Benn Edwards my Client Advisor walked me through the process with comfortable clarity. Every email, phone call, and/or text was responded to quickly and with a complete answer. He was very adept at every portion of the process. I left feeling completely informed on the purchasing process and on all of the workings of my new BMW. It was an extremely easy-going, informative experience. I will definitely be recommending him and the dealership and I will be back in three years to lease another BMW. More

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