Car went into service on 05/22/26.
Finally got a diagnosis that the motor windings were shorted out and needed new electric motor, quote $10,100.00, on a 2017. On June 23 I had it towe
Finally got a diagnosis that the motor windings were shorted out and needed new electric motor, quote $10,100.00, on a 2017. On June 23 I had it towed to an independent shop and and had complete drive unit installed, I skipped them diagnosing as I thought I got a correct diagnosis. Lesson learned, after drive unit installed car has exactly the same DTC codes showing and exactly the same symptoms. $5,000.00 later, car is at a different Chevy Dealership and its been over 9 weeks now. Completely wrong diagnosis given with a ridiculous quote for repair. The independent shop is leaning towards battery issues, advisor told me it absolutely isn't battery, about 1/2 of the 8 codes are battery related.
More
by LVevNV
Service Price Transparency
Jul 30, 2026 -
Findlay Chevrolet responded
We appreciate you taking the time to share your feedback and are sorry to hear about your experience. We recognize how frustrating it can be when a vehicle concern continues to persist and questions remain regarding the underlying cause. We regret that your experience left you with concerns regarding the diagnosis and recommendations provided during your visit. We'd appreciate the chance to review this matter further. Please contact John Gonzalez, Fixed Operations Director, at Johng@findlayauto.com, as he would like to connect with you regarding the concerns you've raised.
Service department got me taken care of quickly and were
very friendly and did an excellent job of servicing my vehicle.
very friendly and did an excellent job of servicing my vehicle.
More
by suarezyjess
Service Price Transparency
Jul 14, 2026 -
Findlay Chevrolet responded
Thank you for the fantastic review! We're thrilled to hear that our service team provided you with quick and friendly assistance. Your satisfaction means the world to us, and we look forward to serving you again!
I can count on findley chevrolet to give me great service
on my Equinox. Appreciate the service advisers knowledge.
on my Equinox. Appreciate the service advisers knowledge.
More
by eljumpmaster
Service Price Transparency
Jan 05, 2026 -
Findlay Chevrolet responded
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your trust in us for your Chevy Equinox service means a lot, and we’re always here to help with any questions or needs you may have.
I thank all the staff who contributed to completing the
oil change process quickly, even those whose names I don’t know at the workshop. Thanks again for your efforts and keep up the good work.
oil change process quickly, even those whose names I don’t know at the workshop. Thanks again for your efforts and keep up the good work.
More
by GMY44
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2025 -
Findlay Chevrolet responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Chevrolet.
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Always pleased with their service.
Friendly people and great coffee while you wait. Don’t go anywhere else. I trust they take good care of my vehicle.
Friendly people and great coffee while you wait. Don’t go anywhere else. I trust they take good care of my vehicle.
More
by JUTER2
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Findlay Chevrolet responded
Thanks for sharing about your experience with Findlay Chevrolet. We appreciate your business and hope to see you again soon!
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Car return in timely manner.
Service Repairs not sure over 2700 dollars and still problems.
Service Repairs not sure over 2700 dollars and still problems.
More
by MARISABELLA4
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carlos Espinoza
Nov 17, 2025 -
Findlay Chevrolet responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Great service every visit.
I have purchased several vehicles at Findlay chevrolet and always have them serviced there as well.
I have purchased several vehicles at Findlay chevrolet and always have them serviced there as well.
More
by RACEONEONE
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Findlay Chevrolet responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Chevrolet, we look forward to having you as a valued customer for many years to come!
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Always great service at Findlay Chevrolet, everyone is
always so friendly and helpful I always enjoy coming here!
always so friendly and helpful I always enjoy coming here!
More
by PHILFINELLI
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2025 -
Findlay Chevrolet responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Findlay Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
The service crew were very helpful and informative and
they were very polite.they answered my questions about the service they were providing
they were very polite.they answered my questions about the service they were providing
More
by CLEVELAND9591
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Findlay Chevrolet responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Very professional, complete and courteous and they
followed up and make sure that we were happy with the repair
That’s all I’ve got I don’t have 25 more words
followed up and make sure that we were happy with the repair
That’s all I’ve got I don’t have 25 more words
More
by DMARSH3
Verified Customer
Verified Customer
Service Price Transparency
Oct 26, 2025 -
Findlay Chevrolet responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Dealer Reviews
Cars for Sale
Dealer Log In
