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Bernalson Douze
Bernalson Douze at Hollywood Chrysler Jeep

Bernalson Douze

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.6
80 Reviews
4.6

80 Reviews

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80 Reviews of Bernalson Douze

May 21, 2025

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Employee Rating

Douze provided great customer service and support. The service was also good and timely. Solid. More

by rollieg3
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Recommend Dealer
Yes
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May 18, 2025

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At this time I have very nice experiences with the service they provided! Than you More

by M.ESTRADA13@YAHOO.COM
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Yes
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May 16, 2025

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Thanks ? ? All right ?? Good service Mike is a good person y very professional and nice More

by Ngranthon1
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

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May 15, 2025

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Fluids was not top off they supposed to check air filter and tire pressures that’s why gave a 4 rating More

by a.johnson2
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Yes
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May 15, 2025

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Did a great job with communicating which allowed me not to get frustrated during the process More

by Nard
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Recommend Dealer
Yes
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May 13, 2025

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Service advisor was knowledgeable and friendly. Repairs were fast and efficient. Highly recommend their service dept. More

by L Gonzalez
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Recommend Dealer
Yes

Other Employees Tagged: Gracie Casanova

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May 14, 2025

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 08, 2025

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Employee Rating

I arrived and it was not busy, jeep went right in. Only comment to make was the final latch for the hood was not closed! I realized that when I got home! I drive from Miami for service so glad the ini More

by hazel_eyez_0064
Recommend Dealer
Yes

Other Employees Tagged: Bernalson Douze

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May 14, 2025

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2025

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Great sales staff and service, i strongly recommend you visit and get a car or your vehicle service, ask for Richard Vargas. More

by efis31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Vargas, Linda Gonzalez, Greg Fernandez, Jorge Alpizar, Neyma Cuello, Stacy-Ann Bonner, Gracie Casanova , Brandon Ortega, Christian Perez

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May 14, 2025

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 06, 2025

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Service was great and people was nice and friendly. See next time in three months for a new service More

by Michael castro
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Recommend Dealer
Yes
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May 07, 2025

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2025

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Great experience great workers that carry and love a job will come back again great dealership, Hollywood Jeep Chrysler More

by robertsonhenry82
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Workmanship
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Recommend Dealer
Yes
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May 07, 2025

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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