The dealership is very dealershippy in a dealershippy
kind of way. There are cars, there are buildings, there are parking places, there are salespeople, there are repair people, there are outbuildings, t
kind of way. There are cars, there are buildings, there are parking places, there are salespeople, there are repair people, there are outbuildings, there is signage. Everything is so nice. The people really make the place.
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by ohhirandy
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Neyma is the best advisor!
She makes sure all my questions are answered and always reaches out after I leave to ensure I have no issues on the road
She makes sure all my questions are answered and always reaches out after I leave to ensure I have no issues on the road
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by alliggirl
Verified Customer
Verified Customer
Service Price Transparency
I really appreciate Neyma for being patient and amiable.
She addresses concern with confidence and knowledge.
She addresses concern with confidence and knowledge.
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by jaspermospa18
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 05, 2026 -
Hollywood Chrysler Jeep responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
I came in with an engine check light on my 2025 Ram
truck. I was told I had 4 fault codes that had nothing to do with the engine. I picked up the truck with the fault codes gone with explanation as to
truck. I was told I had 4 fault codes that had nothing to do with the engine. I picked up the truck with the fault codes gone with explanation as to want caused it. One day later the engine fault code came back again. Not impressed.
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by Rogerdc8
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Hollywood Chrysler Jeep responded
Roger. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Great service very professional Every time i go to
Hollywood Jeep they always treat me like family
Hollywood Jeep they always treat me like family
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by SALES
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 02, 2026 -
Hollywood Chrysler Jeep responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
They had a loaner car ready for me when I got there.
Everything went smoothly, from the moment I got there until I picked up my jeep. I would highly recommend!
Everything went smoothly, from the moment I got there until I picked up my jeep. I would highly recommend!
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by ditamax
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
May 28, 2026 -
Hollywood Chrysler Jeep responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Everyone was friendly and professional.
They did my oil change, rotated my tires and got me out fast.
They did my oil change, rotated my tires and got me out fast.
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by Meatsprocket
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
May 28, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Good service good people fast service good mechanic
cashiers very nice loaner car good coffee good I
cashiers very nice loaner car good coffee good I
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by RAYMONDHER918
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Neyma was great to work with.
Professional and helpful keeping me well informed throughout the repair to my Jeep. Communication through out was regular and accurate. Neyma made t
Professional and helpful keeping me well informed throughout the repair to my Jeep. Communication through out was regular and accurate. Neyma made things easier and less stressful.
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by daniel.litwack
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Hollywood Chrysler Jeep responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Confrontational and not customer focused.
Trying to elevate the problem and have the dealership understand issues I dealt with including having to negotiate with them to replace a tire they h
Trying to elevate the problem and have the dealership understand issues I dealt with including having to negotiate with them to replace a tire they had badly damaged was overall and extremely bad experience
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by dan_thorogood
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
May 28, 2026 -
Hollywood Chrysler Jeep responded
Hollywood Chrysler Jeep provided Daniel with a tire, and Diango offered him a free oil change, which amounted to approximately 10% of the bill. Ultimately, Daniel declined the free oil change and left the dealership.