Neyma Cuello
Neyma Cuello at Hollywood Chrysler Jeep

Neyma Cuello

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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3.8
212 Reviews
3.8

212 Reviews

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212 Reviews of Neyma Cuello

April 21, 2026

Dealership Rating
Employee Rating

Good friendly folks. They took their time did a professional job. They even found some things behind the fender they could have skipped and I might have missed. They work More

by RJANZAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2026

Dealership Rating
Employee Rating

The team and service are great. They identified the problem and fixed it quickly. Great communication too! More

by Wakesurfer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2026

Dealership Rating
Employee Rating

read the review read the review that i posted on google and on yelp. furthermore reference the conversations i had with dealer staff More

by tj2448
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

Apr 21, 2026

Hollywood Chrysler Jeep responded

"Tj2448" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 08, 2026

Dealership Rating
Employee Rating

No shuttle or alternative drop-off/ pick-up was provided. Engine cover missing when vehicles was returned. Customer dealt directly with warranty company to ensure timely correspondence with repair shop. More

by NA
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

Apr 09, 2026

Hollywood Chrysler Jeep responded

"NA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 08, 2026

Dealership Rating
Employee Rating

Well, at first I was disappointed because after getting an oil change, the mechanic forgot to put the cap back on. I'll put it on incorrectly and it caused my jeep to overheat and in check engine light to More

by johnnegronunlimited
Recommend Dealer
Yes

Other Employees Tagged: Neyma Cuello

Apr 09, 2026

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with this feedback.

April 07, 2026

Dealership Rating
Employee Rating

Neyma was wonderful , great customer service , walked me through the entire process and explained everything clearly ! More

by Jdrt00
Recommend Dealer
Yes

Other Employees Tagged: Neyma Cuello

Apr 09, 2026

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2026

Dealership Rating
Employee Rating

I have been trying to get a problem corrected since February 23, 2026. I took the car for service and had to return it 3 times in March and one time in April for the same problem. The technician did hi More

by dlaurent5050
Recommend Dealer
Yes

Other Employees Tagged: Neyma Cuello

Apr 09, 2026

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 07, 2026

dlaurent5050 responded

My husband and I had the pleasure of working with Neyman Cuello, Service Advisor. She was very professional and very accommodating. She provided us with a rental or a loaner vehicle if one was available which we truly appreciated since we had only one vehicle. She kept us well informed. In doing so, her action demonstrated to us that she was interested in us receiving the best service and that she cares about her customers. Thank you Hollywood Chrysler Jeep for having Service Advisor Cuello as a team member.

April 07, 2026

Dealership Rating
Employee Rating

I came in because I was getting start/Stop Unavailable service start stop system. She never checked anything right away she said I need a battery and that message should go away. I paid $702.00 and the me More

by pmitchell4
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

Apr 21, 2026

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 03, 2026

Dealership Rating
Employee Rating

Constantly have to follow up. It took 6 days to get a response after sending multiple messages. More

by Scott-
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

Apr 21, 2026

Hollywood Chrysler Jeep responded

Scott. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 03, 2026

Dealership Rating
Employee Rating

Service department was good disappointed with the mechanics for forgetting something as simple as putting a the oil cap back. More

by johnnegronunlimited
Recommend Dealer
Yes

Other Employees Tagged: Neyma Cuello

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