Neyma Cuello

That was definitely the WORST EXPERIENCE in my entire life! My car was not fixed, plus they scratched it. I waiting for a whole week to have an answer while I had another car rental I was paying out of p life! My car was not fixed, plus they scratched it. I waiting for a whole week to have an answer while I had another car rental I was paying out of pocket, that Dude Bruno was lying to my facade till I found out my car was still sitting in the lot getting roasted. More

by valcin75 Verified Customer Verified Customer

Print

I'm always pleased to come into servicing, because they're always welcoming and take me in right away. Very fast, but very efficient. they're always welcoming and take me in right away. Very fast, but very efficient. More

by Kimberley Verified Customer Verified Customer

Print

Wouldn't respond to a phone call or voicemail. She told me she would call me Tuesday for an update on two shock replacement after dropping it off the previous Friday I informed neyma there are TWO She told me she would call me Tuesday for an update on two shock replacement after dropping it off the previous Friday I informed neyma there are TWO shocks leaking fluid. The technician only replace one. I have pictures of the other shock leaking fluid. The jeep has 3500 miles on it. The whole experience was terrible. I don't understand why they wouldn't give me the Rent-A-Car on Friday the date I dropped off the vehicle. And amazed that Jeep would even let my wife leave the dealership with a shock leaking fluid on the vehicle. More

by Jimler91 Verified Customer Verified Customer

Print

I was kept informed about my car status during the entire service inspection, the entire team is very professional service inspection, the entire team is very professional More

by CRISTINA.RICOY Verified Customer Verified Customer

Print

I'm happy with beep. Been there probably 30 years leasing cars however this year my battery died after two years and I need all new tires and my car is only 15,000 miles Been there probably 30 years leasing cars however this year my battery died after two years and I need all new tires and my car is only 15,000 miles More

by Katzbabs Verified Customer Verified Customer

Print

I had an issue with the stop/start system in my 2025 Wrangler. I contacted Neyma for service. She absolutely is the best service advisor I have ever had the pleasure to work with. Long story short, she Wrangler. I contacted Neyma for service. She absolutely is the best service advisor I have ever had the pleasure to work with. Long story short, she made sure I was completely satisfied with the service I received. The issue was resolved promptly. More

by Don Hering Verified Customer Verified Customer

Print

Neyma and Allison went above and beyond to get my car in and out Dennis the tech was also very polite and explained everything to me and out Dennis the tech was also very polite and explained everything to me More

by rebecca.dalton Verified Customer Verified Customer

Print

I arrived. The Service Advisor came to me introduced herself. I told her the problem she took care of it. I came back like an hour later. The car was taken care The Service Advisor came to me introduced herself. I told her the problem she took care of it. I came back like an hour later. The car was taken care of was solved very professional very nice very appreciative. More

by musictmi Verified Customer Verified Customer

Print

Caylie was very helpful and communicative. She answered follow up questions and helped me get to the solutions I needed. She is a solid service, professional. She answered follow up questions and helped me get to the solutions I needed. She is a solid service, professional. More

Print

The vehicle went in for a recall, maintenance and window repair. After a quote and approval, it was IMPOSSIBLE to get someone on the phone to get a response as to when the vehicle would be ready. I had been repair. After a quote and approval, it was IMPOSSIBLE to get someone on the phone to get a response as to when the vehicle would be ready. I had been at the dealer many years before and left do to poor attention. Well, I gave it a shot, and I will not go back again. Unresponsive, you only speak a an AI operator and all you get is voice mails that no one responds to. More

by Plus 1 Services Verified Customer Verified Customer

Print