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Bernard Gunn
Bernard Gunn at Faulkner Buick GMC West Chester, INC.

Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
139 Reviews

Languages Spoken

English English

4.5

139 Reviews

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139 Reviews of Bernard Gunn

August 01, 2025

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Bernard is the most unprofessional service director I’ve ever dealt with!!! Rude and arrogant More

by jim49e
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Recommend Dealer
No
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August 01, 2025

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Clean building and office neat uniform employees very professional they take pride in there work i was taken care of very well my car seat was cover so was the floor very happy More

by CALVINJORDAN9219.CJ
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Aug 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Calvin, thank you for taking the time to leave a review for us at Faulkner Buick GMC of West Chester. We're happy we could meet your expectations!

July 23, 2025

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Very professional everything went smoothly very good relationship with Vince, the service writer, and the service technician More

by DONEDWARDS1
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Yes
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Jul 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us went smoothly and that Vince, our service writer, and the technician were able to assist you professionally. We pride ourselves on providing excellent service and building strong relationships with our customers, so it's wonderful to know we hit the mark. We truly appreciate your feedback and look forward to continuing to serve you in the future. If there's anything else we can do for you, please don't hesitate to reach out!

July 17, 2025

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Professional service at Faulkner Body Shop. They worked on 2 of my cars by exemplary and skilled professionals. More

by TNAGGAR
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jul 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear you had a great experience with the team at Faulkner Body Shop. It's always our goal to provide professional, high-quality work, and it means a lot to know our skilled technicians took great care of both your vehicles. We truly appreciate your trust and look forward to being here whenever you need us!

July 11, 2025

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Rusty Miller took me right in and finished my truck before my appointment time because I was early. I didn’t expect that. Great staff!! More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Leslie Hurst, Rusty Miller

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Jul 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome feedback! We’re so glad Rusty was able to get you in early and take care of your truck ahead of schedule — that’s the level of service we strive for! We truly appreciate your kind words and are proud to have such a great team. Looking forward to seeing you again next time!

July 11, 2025

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Thank you for such friendly service people. You made visit very enjoyable. Workmanship was top-notch. More

by Brody 1208
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jul 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're glad to hear our team made your visit enjoyable and that you were pleased with the quality of our work. Providing top-notch service with a friendly touch is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

June 26, 2025

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Rusty is the best to deal with! We deal with Faulkner on a regular basis, and he always makes it a super easy, painless time! More

by ted.wagner2
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

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Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Ted! We’re so glad to hear that Rusty continues to provide you with such a smooth and hassle-free experience. It means a lot to us that you choose to work with Faulkner regularly, and we truly appreciate your continued trust. We'll be sure to pass along your kind words to Rusty, he’ll be thrilled to hear them! Looking forward to seeing you again soon!

June 24, 2025

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Faulkner GMC dealership provided services with professionalism and grace. I will recommend this dealership for your future needs in servicing your vehicle. More

by judidav6
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words and recommendation. We're glad to hear you had a professional and positive experience with our team at Faulkner Buick GMC. Your support means a lot to us and we look forward to helping you with any future vehicle needs.

June 21, 2025

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They were very professional, courteous, and thorough throughout the process of repairing our car in a timely manner More

by DELTA283848
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Delta! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 14, 2025

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Faulkner of West Chester has poor management and terrible service staff. I will do everything I can to never use them again!! More

by Gerrry RUFFENACH
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Recommend Dealer
No

Other Employees Tagged: John Simonelli, Michael Strohmetz

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