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Bernard Gunn
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Bernard Gunn | Page 2
Service Manager
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
77 Reviews
Languages Spoken
English
77 Reviews
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77 Reviews of Bernard Gunn
April 02, 2024
The lack of responses and caring from this dealer is mind blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli m blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli made promises to get us out of the vehicle that led to empty promises and finance said they would credit the large amount of money we spend on extended warranty with no resolve and leaving us with a car that continues to have issues. Fantastic job with customer support and satisfaction cleaning up a mess with zero resolve! More
by BARRYMELLOR
Other Employees Tagged: John Simonelli, Magali Declet, Dave McQuiston , Christopher D'Amico, Matt Mortimer
Helpful 
March 15, 2024
The Faulkner service team did a great job of communicating what they would do, and followed up with communication throughout the process. Great job, great team. communicating what they would do, and followed up with communication throughout the process. Great job, great team. More
by TBALL1
Verified CustomerOther Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
March 13, 2024
Great service. Fast and efficient. I don’t have any more words to put up in here. Fast and efficient. I don’t have any more words to put up in here. More
by dbyers1
Other Employees Tagged: Luis Jimenez
February 22, 2024
Honest and fair. Quality workmanship. My trucks are typically delivered back to me in a short amount of time Quality workmanship. My trucks are typically delivered back to me in a short amount of time More
by Baxterlandscape
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
December 06, 2023
Very knowledgeable and courteous, great attitude! !! Work was completed on time with no issues. I would definitely recommend your company!!! !! Work was completed on time with no issues. I would definitely recommend your company!!! More
by DONALDDEMPSEY62
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn
December 01, 2023
Bernie the service manager has been wonderful. Attentive to the situation and does a great job communicating. Attentive to the situation and does a great job communicating. More
by BARRYMELLOR
Other Employees Tagged: John Simonelli, Leslie Hurst, Dave McQuiston, Luis Jimenez
November 29, 2023
Dealer lied about details of vehicle. And then tried to charge us for complimentary oil change. And then tried to charge us for complimentary oil change. More
by electrogump81
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn
November 23, 2023
Leslie is always helpful and pleasant. She is a big reason i use this dealership She is a big reason i use this dealership More
by PHILIPAULD
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn
November 20, 2023
They are very efficient. Very pleasant people and easy to deal with. Will return again Very pleasant people and easy to deal with. Will return again More
by PLAWSON0826
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn
November 20, 2023
Mr. Gunn and his staff discovered my Tahoe was in need of struts on the front if my car, which I did not know. The car was at Sauder the day before and they advised I needed front brakes and four tires and h struts on the front if my car, which I did not know. The car was at Sauder the day before and they advised I needed front brakes and four tires and had time for either or, never noticing I needed struts! Faulkner was thorough and efficient. I recommend them highly. More
by TWBICKTA
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