Bernard Obilo

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear Junior provided great service. We appreciate you sharing your experience with our finance team as well, and apologize if it felt less courteous than expected. We will share this with the team to help improve our customer interactions, especially during late hours. If you would like to discuss this further, please feel free to reach out. Customer Relations Manager customerservice@purdygroupusa.com

Bryan College Station Toyota responded

We’re so glad to hear that you had a very good experience with our service team! Providing timely and friendly service is what we strive for, and it’s wonderful to know that we met your expectations. Thank you for your kind words and for recommending us! We look forward to serving you again in the future!

Bryan College Station Toyota responded

We truly appreciate your feedback and are thrilled to hear about your positive experiences with Bernard, Justin, Cody, and our finance team! It’s great to know that they provided you with excellent service and made the process smooth for you. We sincerely apologize for the lack of greeting when you entered the main building; this is not the level of service we strive for, and we will address this with our team to ensure it doesn’t happen again. Your insights are invaluable, and we thank you for sharing them. We look forward to assisting you again in the future, especially with Bernard!