Manny Lopez

Bryan College Station Toyota has short waiting time and excellent service! I would definitely recommend this place! excellent service! I would definitely recommend this place! More

by ROSEWINSLET3300 Verified Customer Verified Customer

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Thank you for the excellent service you provided for my vehicle. I really appreciate your professionalism, attention to detail, and the time you took to make sure everything was done properly. My vehicl vehicle. I really appreciate your professionalism, attention to detail, and the time you took to make sure everything was done properly. My vehicle is running great, and I’m very satisfied with the service. Thank you again for your hard work and excellent customer service. I will definitely recommend your service to others. More

by yasitha jayamuni Verified Customer Verified Customer

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Very pleased with the service. Had to go back next day because whoever serviced last, which may have been in Brenham, did not put the filter tray back in so needed to have another Had to go back next day because whoever serviced last, which may have been in Brenham, did not put the filter tray back in so needed to have another one ordered. More

by BRIDGETHULLING Verified Customer Verified Customer

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BCS Toyota is always clean and staff very friendly. Their customer service and waiting area is always great. Their customer service and waiting area is always great. More

by glennalfaro62 Verified Customer Verified Customer

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I was not impressed with the communication regarding the time necessary to fix my problem. I was told to bring it in Thursday afternoon to be in the system for Friday evaluation. The parts had to be order time necessary to fix my problem. I was told to bring it in Thursday afternoon to be in the system for Friday evaluation. The parts had to be ordered for a Monday delivery. I had to call to check the expected finish date. My service agent would not be available to answer the phone and would not return my call even having several opportunity to do so. The person to person interface was a totally opposite and positive experience. The shuttle driver can use some training on being more friendly with your clients also. More

by SHANFAM2 Verified Customer Verified Customer

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After many years of coming here, this has to be the worst experience yet. I appreciate Manny taking a test drive with me to make sure he understood and agreed with me on the symptoms. It was downhill after t experience yet. I appreciate Manny taking a test drive with me to make sure he understood and agreed with me on the symptoms. It was downhill after that. Every step of the process took longer than I was told it would take. I got no notifications when it did take longer, so I had to call to find out what was going on. My calls were not returned for hours or until the next day. We agreed to replace two U-joints. After a few days I learned that they were ordering a new drive shaft as well because, as I was told, one of the U-joints was permanently attached to the drive shaft. A few days later, I learned that a new drive shaft was not required; the problem was that they could not remove the old U-joint from the old drive shaft. After getting the service manager involved, they quickly fixed the problem and, ultimately, only the two U-joints were replaced. It is difficult to rate individuals on this because Manny was out for a week after initially taking the service call and several people were involved. This was more of a system failure. Bottom line: 11 days to replace two U-joints. More

by duaneamcvay Verified Customer Verified Customer

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Everyone at BCS Toyota makes me feel like family. Never met someone who wasn't going out of their way to help me. Never met someone who wasn't going out of their way to help me. More

by rhill16 Verified Customer Verified Customer

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Great experience, thank you for getting rid of the rude bossy girl on the check in lanes… bossy girl on the check in lanes… More

by jcfisher1968 Verified Customer Verified Customer

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Rattling was systematically inspected for isolation and identification of noise source. It was determined that some missing body trim clips was the problem rather than any reciprocating mechanical item s identification of noise source. It was determined that some missing body trim clips was the problem rather than any reciprocating mechanical item starting to fail. More

by nathanx21 Verified Customer Verified Customer

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Everything is running well. Great experience. Communication throughout the entire process, from booking to completion, was very smooth. Great experience. Communication throughout the entire process, from booking to completion, was very smooth. More

by liulujie00 Verified Customer Verified Customer

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