Bernardo Solano

First of all I want to say my buying experience was fantastic and I would definitely purchase again. My issue is my car horn has not worked in over 5 months and my truck also. I have contacted the serv fantastic and I would definitely purchase again. My issue is my car horn has not worked in over 5 months and my truck also. I have contacted the service department multiple times and they are not able to give me a complimentary car while they service my car which could takes days. I used my car for my job which could keep me off my job. Then I go get an oil change and I saw my oil thick and black still, I went to valvoline that same week because the flush was never done. Still waiting on a call back. To many problems with this 2024 Kia Seltos! More

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Customer service was a1. .they described the functions on the car in detail.they were very polite and encouraging they also had stories about the history of the owners who own .they described the functions on the car in detail.they were very polite and encouraging they also had stories about the history of the owners who owned the car.very informing. great customer service To the staff at Russ Darrow kia of wauwatosa. More

by LUTHERNUNESS551 Verified Customer Verified Customer

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The staff at this dealership are all incredibly amazing especially Bernardo this dealership is my most favorite especially Bernardo this dealership is my most favorite More

by ANGELA7779 Verified Customer Verified Customer

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Bernardo was extremely helpful and willing to work with me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult to work with. I waited a long time to even make a payment, and when I finally cashed my check, they realized they had miss billed me. More

by ALICIAMANDERSON16 Verified Customer Verified Customer

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Berarnado was excellent to work with and made the entire vechile buying experience smooth and quick. vechile buying experience smooth and quick. More

by Michelle Verified Customer Verified Customer

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Bernie and the entire staff I deal with at RD Wauwatosa is amazing. They are truly good people who care about the customer. is amazing. They are truly good people who care about the customer. More

by ZACHARY.DION Verified Customer Verified Customer

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This dealership has an ace salesman in Bernie. He was pleasant and made sure that my new Seltos was taken care of to my liking. He was pleasant and made sure that my new Seltos was taken care of to my liking. More

by LENANDJAN Verified Customer Verified Customer

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I love walking into Russ Darrow Kia Wauwatosa as I'm always greeted with a smile, and several people even remember my name. I've purchased cars from my salesman Bernie, he always knows the type & color always greeted with a smile, and several people even remember my name. I've purchased cars from my salesman Bernie, he always knows the type & color of car I like, and makes me feel I am special. I have all of my service done there as well, and same as before always greeted with a smile and by my name. I especially would like to point out "T" as he has been super with my service visits, and gets me in and out quickly. I can't say enough about this dealership, it seems like I'm working with "Family"!!! More

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This dealership is amazing, everyone that helped me (Bernardo, Waddy-Love, Lamont) was very kind and helpful! (Bernardo, Waddy-Love, Lamont) was very kind and helpful! More

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Bernie was great. The overall experience was generally pretty good, but there were some frustrating moments related to the finance department. The overall experience was generally pretty good, but there were some frustrating moments related to the finance department. More

by DAVEW2554 Verified Customer Verified Customer

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