Bernardo Solano
Bernardo Solano at Russ Darrow Kia of Wauwatosa

Bernardo Solano | Page 3

Sales Consultant

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

4.7
36 Reviews

Over three years experience in sales and management. Originally from Los Angeles, California & come from a family of 5. Grew up in a Minivan but my favorite truck is 1982 C-10 Silverado!

4.7

36 Reviews

Write a Review

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

36 Reviews of Bernardo Solano

April 14, 2025

Dealership Rating
Employee Rating

Very helpful. Extremely knowledgeable. Friendly. Providing snacks for my grand daughter. Very good job explaining everything. Very happy pleasant experience More

by JEEPBOBCJ8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dogan

Apr 14, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Wauwatosa are glad to have you as a customer. Matt Kiscellus matt.kiscellus@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

Jzaban the salesman really listened to me and helped me to find the perfect car! More

by NOKTREEFROGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jzaban Cvetan, Dougan

Mar 31, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

March 04, 2025

Dealership Rating
Employee Rating

Both Scott and Bernie were super accommodating and helpful in supporting us on our journey as we bought our first car! We loved working with them and would recommend them to everyone. More

by AIROLDIPICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Paeske

Mar 04, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that Scott and Bernie were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

February 19, 2025

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Employee Rating

We had a fantastic buying experience from start to finish. Our buying process began with texting with Jzaban. He was quick to respond and helpful. The fact that he was not pushy, got us in the door. H More

by POPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jzaban Cvetan, Grayson Ludovicus

Feb 19, 2025

Russ Darrow Kia of Wauwatosa responded

Poppy, Thank you for sharing your experience with us! We're happy to hear it went well working with Jzaban and Bernado. We truly appreciate your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

February 16, 2025

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Employee Rating

Great customer service. Excellent attention to detail from start to finish. Should Absolutly shop here again. More

by DUSTIN.LECLAIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kiscellus , Lamont Games

Feb 16, 2025

Russ Darrow Kia of Wauwatosa responded

Dustin, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

February 08, 2025

Dealership Rating
Employee Rating

All of the staff there were very accommodating, helpful, and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the More

by Tiffany S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynn Seif , Gaétano “Rio” Dacquisto, STEVEN A GARNER, Grayson Ludovicus, Lizandro "Lj" Prado

Feb 09, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks, Tiffany, for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

February 01, 2025

Dealership Rating
Employee Rating

Good people! ! Very knowledgeable & friendly. Athanasios explained everything, made sure I didn't leave with questions. A very good experience. More

by JSHIELDS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti , STEVEN A GARNER

Feb 03, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Athanasios and our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

January 18, 2025

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Employee Rating

I felt like the listed the car low online and then tried to add over $1000 in dealers fees. They also seemed to do the old good cop bad cop with the sales manager. More

by JERRY.RAKOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 18, 2025

Russ Darrow Kia of Wauwatosa responded

Jerry, we didn't "try" to add $1000 in dealer fees. We only charge a $499 dealer doc fee just like almost every dealer in Wisconsin does. That is fully disclosed on our website before you even step foot in the store or talk to anyone. As far as sale price goes, I'm not sure why you would put 1 star for price transparency, as the price you paid was the online published price and you were NEVER presented an offer to purchase it for even 1 penny higher. It does not get any more transparent than that. As far as trade-in experience, I'm not sure why you would give 2 stars as your trade-in was not retail able, was leaking fuel out of the gas tank and will be auctioned off for parts and scrap. Giving $300 is very generous as most junkyards will only give $180-$220. Please modify your review to remove any and all inaccuracies. I do sincerely apologize for any differences in opinion and You are welcome to complain as much as you want if you are unhappy about your purchase experience, but that's all I ask is that you be transparent and accurate about your experience. Maliciously posting misinformation is very hurtful to our business as well as all the lives and families of all of our employees. Please do the right thing and edit or remove anything that is not the truth. Thanks.

October 19, 2024

Dealership Rating
Employee Rating

Jzaban, along with Bernie, we’re wonderful to work with. We were very undecided on which vehicle was the best for us. They spent a lot of time with us, offering us helpful information, giving us space when More

by stone.stephenr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jzaban Cvetan

Oct 19, 2024

Russ Darrow Kia of Wauwatosa responded

I'm glad our team at Russ Darrow Kia of Wauwatosa could assist you. It's great to know that they provided guidance and made your experience comfortable. If you have more questions, feel free to reach out anytime.

May 22, 2024

Dealership Rating
Employee Rating

Dino was awesome. Found my car for sale on Facebook Marketplace and gave me an extremely fair offer, exactly the price I wanted for my vehicle. It was extremely str More

by tim4bundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dino Black, Lamont Games, Chad

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