Bernie Mendez
Bernie Mendez at Mercedes-Benz of Laguna Niguel

Bernie Mendez | Page 14

Internet Sales Manager

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

Contact Me
not yet
rated
156 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

156 Reviews

Write a Review

156 Reviews of Bernie Mendez

October 04, 2014

Dealership Rating

Best cars in the world and the best customer service Thanks to Bernie Mendez and Mercedes-Benz Laguna Niguel for a wonderful car buying experience. Bernie was very accommodating, patient and was great at More

by Mrs. A
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Kondori

Oct 07, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Mrs. A, Thank you for your feedback. We really take to heart what our guests say, especially when they've been to other dealerships and have good basis for their dealership experience expectations. Bernie always does a great job in representing our company, and the Mercedes-Benz brand as a whole. I'll be sure to let him know how pleased you were with your experience and hope you're loving you new ML. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 12, 2014

Dealership Rating

Awesome Dealership! Bernie is the BEST! Bernie Mendez is the BEST! He was knowledgeable, understanding, patience, and gave me a GREAT DEAL! I love my new Mercedes and I love working with Be More

by maschoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Maschoff, Thank you for your feedback, and I'll make sure that Bernie knows how thrilled you are with your experience. We greatly appreciate your business and look forward to serving you in the years to come. Enjoy your new vehicle! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 07, 2014

Dealership Rating

Bernie Mendez is a Sales Super Hero! This is the second Mercedes I've bought from Bernie at Mercedes Benz of Laguna Niguel. He is the only person I trusted to show my wife the features o More

by KGryske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2014

Mercedes-Benz of Laguna Niguel responded

Hi KGryske, Thank you for your feedback. Bernie is definitely one of the most patient, non-pushy people you'll come across in this business and he genuinely appreciates when his guests take the time to post their feelings about him as you have. I hope that both you and your wife enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

August 28, 2014

Dealership Rating

Outstanding Bernie Mendez quoted us a very competitive price via email. We called and made a deal for a new 2014 250 C sight unseen. I flew in on Monday AM from More

by Johns60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernie Mendez

Aug 28, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Johns60, Thank you for your feedback. Bernie is a shinning example of the ideal car sales professional, and I'm so glad that you gave us a chance to assist you (especially seeing as you had to catch a plane to do so.) I will be sure to pass you compliments on to Bernie, and hope you enjoy every mile in your new C250C. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

August 19, 2014

Dealership Rating

""Bernie's the Best"" I wasn't looking to get a new car, but I herd from my brother-in law that MBLN was having this great lease deal on the Smart Car so I decided to check More

by chefpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2014

Mercedes-Benz of Laguna Niguel responded

Hi chefpalmer, Thank you for sharing your great review on our dealership. We are glad to hear that Bernie Mendez was able to provide you with an exceptional experience. He is a great asset to our dealership in new as well as certified pre-owned vehicles. We will be sure to share this great review with him. We welcome you to our family and look forward to seeing you again at our dealership for complimentary car washes! Sincerely, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

August 05, 2014

Dealership Rating

sales Mr. Mendez was very friendly and helpful and took his time to show us and drive the car as well as explain everything we needed to know. More

by assil.alsharifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernable Mendez

Aug 06, 2014

Mercedes-Benz of Laguna Niguel responded

Hi assil.alsharifi, Thank you for sharing your great review with us on DealerRater. We are glad to hear Bernie Mendez was able provide you with exceptional service. Thank you for your business with Mercedes-Benz of Laguna Niguel. Sincerely, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

August 03, 2014

Dealership Rating

Fourth Dealer I tried to work with. I had almost given up with my expectations on price and equipment until I made an attempt at MBLN and was referred to Bernie Mendez. The experience wa More

by Concord1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Maxwell

Aug 04, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Concord1982, Thank you for sharing your great review on our dealership. We are glad to hear that Bernie Mendez was able to provide you with an exceptional experience. He is a great asset to our dealership in new as well as certified pre-owned vehicles. We thank you for driving out of your way to work with him at Mercedes-Benz of Laguna Niguel as well as welcome you to our family. We look forward to seeing you again at our dealership for complimentary car washes! Sincerely, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

August 01, 2014

Dealership Rating

Thank you Bernie!! :-) Last Friday 07/25/14 I made two appointments to go test drive a couple cars on the next day, Saturday; one at Mercedes at 04:45PM and one at BMW at 06 More

by Marina1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Marina1981, Thank you for sharing your great review on our dealership. We could not be more pleased to hear that everything was more than satisfactory in your purchase interactions with Bernie Mendez. He is a great asset to our dealership and offers exceptional service to all of his clients. We thank you for your business as well as look forward to seeing you again at our dealership in your brand new vehicle! Sincerely, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

July 30, 2014

Dealership Rating

Thanks for making me happy Bernie The person who helped me in every aspect in buying car, he made my dream comes true to get what I want..rally thanks ful to you Bernie..that is one sm More

by SaiKiran kadari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2014

Mercedes-Benz of Laguna Niguel responded

Hi SaiKiran kadari, Thank you for sharing your review on our dealership. We could not be more pleased to hear that everything was more than satisfactory in your purchase interactions with Bernie Mendez. He is a great asset to our dealership and offers exceptional service to all of his clients. We thank you for your business as well as look forward to seeing you again at our dealership. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

July 28, 2014

Dealership Rating

Thanks Bernie! This was our first experience with Mercedes Benz and Bernie made it a great one! CPO E350 now sits in our garage and we love it! More

by r_McLoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernie Mendez

Jul 28, 2014

Mercedes-Benz of Laguna Niguel responded

Hi r_McLoud@MSN.com, Thank you for sharing your great review on our dealership. We could not be more pleased to hear that everything was more than satisfactory in your purchase interactions with Bernie Mendez. We are glad to hear you are enjoying your certified pre-owned E-Class and look forward to seeing you again at the carwash! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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