Bernie Mendez
Bernie Mendez at Mercedes-Benz of Laguna Niguel

Bernie Mendez | Page 13

Internet Sales Manager

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

Contact Me
not yet
rated
156 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

156 Reviews

Write a Review

156 Reviews of Bernie Mendez

January 10, 2015

Dealership Rating

Excellent Car Purchase Experience at BMLN We just bought a car at MBLN and received VIP treatment including a great price. We contacted several MB dealers in the area and Bernie Mendez was the More

by jaestor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erwin Artacho, Ramsay Jerome

Jan 13, 2015

Mercedes-Benz of Laguna Niguel responded

Hi jaestor, Thank you for your feedback. We're so glad that you gave us the opportunity provide you with 5-Star service for your business. I'll be sure to let Bernie just know how pleased you are. I hope you enjoy every mile on your new vehicle, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 08, 2015

Dealership Rating

Excellent Experience I did not expect to purchase my vehicle when I walk into the dealership. They offered my the best price on my vehicle and made the purchase process v More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erwin Artacho, Ramsay Jerome

Jan 08, 2015

Mercedes-Benz of Laguna Niguel responded

Hi Monique, Thank you for your great review! We are glad to hear that Bernie Mendez, Erwin Artacho and Ramsay Jerome were able to help you on your visit to MBLN. I'll be sure to let Bernie know how pleased you are and I sincerely hope that you enjoy every mile in your new vehicle. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 20, 2014

Dealership Rating

Excellent service I started coming to MB Laguna about 2 years ago after getting tired of the less quality of customer service at the local dealership in San Diego. Each More

by mbgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Romo, Christian Williams, Jesse Guttierrez

Dec 23, 2014

Mercedes-Benz of Laguna Niguel responded

Hi C. Wilkins, Thank you for your feedback. It means a lot to us that you were willing to drive past several other local Mercedes-Benz dealerships to give us the opportunity to be able to assist you. We look forward to seeing you again when you are treating your car to a complimentary car wash, or for anything else we can assist with. I hope you enjoy every mile in your new car, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 17, 2014

Dealership Rating

Great service, knowledgeable sales person Our purchase experience at Mercedes Benz of Laguna Niguel was an excellent one. Bernie Mendez, our sales person was very helpful & pleasant. I will re More

by Mitra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Kondori

Dec 23, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Mitra, Thank you for sharing your great experience with us. We are glad Bernie was able to make such a positive impression on you. We look forward to seeing you again when you are treating your car to a complimentary car wash, or for anything else we can assist with. I hope you enjoy every mile on your vehicle. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 16, 2014

Dealership Rating

Another great experience. I had bought 3 cars from this dealership and always had a good feeling that I was treated fair and got a decent deal. When my wife asked for a new c More

by bo.e.nielsen.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jane Choi

Dec 23, 2014

Mercedes-Benz of Laguna Niguel responded

Hi bo.e.nielsen.5, Thank you for your feedback. We're so glad that you gave us the opportunity provide you with 5-Star service for your repeat business. I'll be sure to let both Bernie and Jane know how pleased you are. I hope you continue to enjoy every mile on your multiple vehicles, and we look forward to serving you again in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 24, 2014

Dealership Rating

Excellent Service I went in looking for a used BMW and left in a Mercedes. Bernie and the rest of the staff were very helpful. Bernie helped me find what I wanted and a More

by reddog3794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Maxwell

Nov 26, 2014

Mercedes-Benz of Laguna Niguel responded

Hi reddog3794, Thank you for your feedback. It's surprising how often our guests come to our store thinking they know what they want, and then leave in a completely different vehicle...I guess that's what happens when you go to the adult candy store? We greatly appreciate your business, and am pleased that Bernie was able to provide you with an exceptional guest experience. Additionally, I can assure you that you'll be equally impressed with our service department as we promise that within 10 minutes of arriving for any scheduled service appointment, we'll have you back on the road in 10 minutes or less in a Mercedes-Benz loaner car. Or, take advantage of our Express Service option where your "Service A" can be completed in less than an hour while you wait (including having your car washed.) Feel free to contact Bernie or myself for more info should you need it, and welcome to the MBLN family! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 07, 2014

Dealership Rating

Great customer service Bernie was extremely helpful and he helped us speed up the process and lease a new car. I am extremely happy with my new Mercedes Benz thanks to Berni More

by Monavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Monavid, Congratulations on your new vehicle! I'm not surprised that Bernie was able to get things done in a quick and efficient manner for you, all while offering a 5 star experience. I hope you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 02, 2014

Dealership Rating

Excellent Sales Experience! We had the pleasure of interacting with two of your sales professionals, Carson Helton and Bernie Mendez. Our experience was most definitely 5 star!. More

by pam.walker.1042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carson Helton

Nov 08, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Pam, Thank you for your feedback. I'm truly happy that you have a 5 star experience with Carson and Bernie. Welcome to the MBLN family and I hope that you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 14, 2014

Dealership Rating

Five Star Service I made an online inquiry through Costco and received an email and call right away. We made an appointment and went through the process of finding my n More

by Darin Nakakihara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Kondori

Oct 14, 2014

Mercedes-Benz of Laguna Niguel responded

Hi Darin, Thank you for your review. Costco really helps simplify car buying for their members, and I'm pleased to hear that both Bernie and Shawn exceeded your expectations with the process at the dealership level. I hope you enjoy every mile in your new car, and we look forward to serving you with all your Mercedes-Benz needs in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 08, 2014

Dealership Rating

Wonderful Experience Had a wonderful experience purchasing my new 2014 CLA 250. Bernie Mendez was very helpful, and courteous. He found the right car with the right amou More

by hchian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Kondori

Oct 08, 2014

Mercedes-Benz of Laguna Niguel responded

Hi hchian, Congratulations on your new CLA! I'm glad that you also posted a picture of it as it's a beautiful color combination, great choice! I'll be sure to let Bernie and Shawn know how pleased you are with your experience, and hope that you enjoy every mile in your new Mercedes-Benz. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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