Berson Desroses | Page 9

never responded to my inquiry on the car i was interested in. Not sure why in. Not sure why More

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Had a nice experience until the finance person pulled shady, unnecessary, nonsense. I clearly stated I didn’t want optional gap insurance and they added it and tried to sneak it thru, when I called them shady, unnecessary, nonsense. I clearly stated I didn’t want optional gap insurance and they added it and tried to sneak it thru, when I called them on it they tried to make me jump thru hoops to get rid of it. Only when they realized I was going to make a scene did they back off. The whole experience until that point was good, I would be leaving a glowing review but instead they decided they needed to make a extra 100 bucks to sell me nonsense insurance, that I clearly stated I didn’t want. No idea if this is a company policy or just a rogue finance person trying to pad a commission but is it really worth it? More

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They are xxxxxxxx here. I bought a used truck that was CPO, supposedly thoroughly inspected, etc. It had 2 tires that failed inspection at another location. The edge of each of these was completely bare. CPO, supposedly thoroughly inspected, etc. It had 2 tires that failed inspection at another location. The edge of each of these was completely bare. They were hostile and aggressive when I came back with it 2 days later and claimed I could have just drove in a pothole to cause that kind of wear just to get new tires. They ended up paying half on a set of new tired but ended up ordering cheaper ones than what I told them I wanted. THEN, my transmission died and needed to be replaced. It wasn't too much longer afterward, and I believe there were subtle symptoms already when I got it. Luckily it was still under warranty and I took it to Herb Chambers in Charlton. They seemed much less scummy there. I still love the truck but McGee was my worst experience buying a car in my life. STAY AWAY!!!! More

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After visiting several dealerships within a 25 mile radius, I thought I would go to a local dealer. I test drove the vehicle I had seen in their add, and decided to purchase it. The next day I visited radius, I thought I would go to a local dealer. I test drove the vehicle I had seen in their add, and decided to purchase it. The next day I visited my bank, had a check made out for the purchase price, contacted my Insurance company, and dropped off the check at McGee. In less than an hour, I received a phone call from McGee saying they could not find the title. Reading some of the other reviews, I noticed others have had the same issue with no title available. The first thing I did was contact my bank, and then my Insurance company. I then went to the dealer to get my $1,000.00 deposit back along with the bank check. The salesperson had the nerve to ask me if I wanted to look at something else. I cannot write what went through my mind when he asked me. Word to the wise, if you are looking to purchase a used vehicle, not only ask if there is a title, I would ask to see it. Needless to say, I will never do business with them again. More

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I had a 2012 Toyota Camry le that was red for about 7 months with about 20 percent intrest. came back to the dealership last week. Than 3 hours later after talking to my salesman Berson I Drove off the l months with about 20 percent intrest. came back to the dealership last week. Than 3 hours later after talking to my salesman Berson I Drove off the lot with a new 2021 Toyota Camry le grey with about 8 percent interest after trading in the other car that had more intrest on the loan thank you so much Berson for making it happen. It was hard to choose the color but after seeing it in the sunlight it made my day thanks again for your time. More

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My salesperson Berson Desroses was awesome! I highly recommend him and McGee Toyota! Berson and Kayla are very polite and professional. My purchase was a used 2008 Toyota Tundra. recommend him and McGee Toyota! Berson and Kayla are very polite and professional. My purchase was a used 2008 Toyota Tundra. More

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We always go back to McGee Toyota of Dudley and always book the appointment with Berson Desroses. He's a wonderful salesman and always finds what were looking for. It's nice to have someone reliable and h book the appointment with Berson Desroses. He's a wonderful salesman and always finds what were looking for. It's nice to have someone reliable and honest helping you with your purchase. They have a great team at this dealership. Thank you again Berson for all of your help!! More

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Hurricane of Numbers My stepson, buying his first car from a dealer, was dazed and confused from multiple sales/FSI people , none of them giving the price he thought was a My stepson, buying his first car from a dealer, was dazed and confused from multiple sales/FSI people , none of them giving the price he thought was agreed upon. Finally, after threatening to leave, the GM swooped in saying it was all a misunderstanding. Either that's true, and no one knows what's going on there, or it was an attempt to take advantage of a rookie. Shame, shame. More

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Purchased a car We went in told them what we wanted between the sale and financial dept we walked out with the car we wanted very quick and pleasant We went in told them what we wanted between the sale and financial dept we walked out with the car we wanted very quick and pleasant More

by wj-pmhill Verified Customer Verified Customer

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Professonal, Transparent, enjoyable I was hesitant to revisit the facility now called McGee Toyota because of horrible experiences with past sales and service and ownership. Well, i was I was hesitant to revisit the facility now called McGee Toyota because of horrible experiences with past sales and service and ownership. Well, i was looking for a car so i stopped in and everyone turned around. I was greeted with a good morning or a smile along with can i help you. Then i met Berson, again professional and easy to deal with. Berson asked what i was looking for which was a new lease or a pre-owned car. I changed my mind from lease to a purchase. I realized i had caused a problem(not on purpose) but i didn't even know it Berson said No problem, he was transparent and went over everything in detail never saying i can't do that. Instead he made me feel relaxed and the assurance it was being taken care of,and it was. Berson, it enjoyable doing business with you and McGee Toyota. Randy Snow More

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