Bert Mitchell
Bert Mitchell at San Antonio Dodge Chrysler Jeep Ram

Bert Mitchell

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4 Reviews
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4 Reviews

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4 Reviews of Bert Mitchell

September 23, 2025

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My experience at San Antonio Dodge has been awesome! They were really helpful and got me the car I really wanted! More

by yara.tanguma
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos, Randle Harrelson

Sep 23, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for choosing San Antonio Dodge Chrysler Jeep Ram! Please let us know if we can be of any more assistance. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 20, 2025

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Terrible experience. The service was unprofessional and communication was lacking throughout the entire process. On top of that, they charged a hefty “reconditioning fee” More

by Lorenzo
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Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Randle Harrelson

Sep 24, 2025

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience, Lorenzo, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

Oct 04, 2025

Lorenzo responded

Mr. Hernandez, I appreciate your response, but frankly, I’m very disappointed that things had to reach this point before anyone took notice. What I experienced was unacceptable, and it fell far below the level of service I expect—especially from an establishment that claims customer experience is a top priority.

July 17, 2025

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Employee Rating

This location goes above and beyond when in need of a vehicle. I would recommend the dealership and salesman Bert to anybody in need of a new vehicle. More

by ANDREWNAVARRO124
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

July 10, 2025

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Employee Rating

Excellent service. Thanks to all who assisted us. Very happy with my new vehicle. Will recommend to others. More

by DGarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Griego, Nicholas Gonzales

Jul 10, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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