
Dealership Experience
6 yrs, 3 mos
Industry Experience
6 yrs, 3 mos
Languages Spoken
English
Spanish
57 Reviews
Write a Review57 Reviews of Bertha Hernandez
October 09, 2025
The financial department is very sneaky . They jacked up my loan amount and said financial charges . They need to be honest and show everything in black and white before signing . They also j They jacked up my loan amount and said financial charges . They need to be honest and show everything in black and white before signing . They also jacked up the online price and said it’s dealers service fees . I ended up paying 3 K above the advertised price in the end . More
Other Employees Tagged: Dallas Petriello , Dallas was the finance guy who we worked and he is not very transparent
September 11, 2025
Quick and easy negotiation from beginning to end. Highly recommend Town East Ford when it comes to buying a used or new vehicle. Highly recommend Town East Ford when it comes to buying a used or new vehicle. More
Other Employees Tagged: Boris Loncaric, Rafael Morales, Hannah Tucker
September 08, 2025
Amazing buying experience from the very beginning to the very end! Hannah was AWESOME and helped match us with Bertha who was so helpful during the entire process. They both listened to what we were needing very end! Hannah was AWESOME and helped match us with Bertha who was so helpful during the entire process. They both listened to what we were needing and matched us with the right vehicle. It was late and they didn’t rush us or make us feel any pressure. Hannah and Bertha made this the best it could be for what we were doing! :) More
Other Employees Tagged: Hannah Tucker
September 06, 2025
Every encounter with the Town East Ford Team was amazing. You can feel the good vibes from the moment you walk in. You can feel the good vibes from the moment you walk in. More
Other Employees Tagged: Ozzy Ortiz, Anuj Singh
September 05, 2025
Bertha is amazing! She was informative, great attitude and had such an amazing attitude! I will definitely purchase our next car from her as well! She was informative, great attitude and had such an amazing attitude! I will definitely purchase our next car from her as well! More
September 03, 2025
I had such a wonderful experience working with Bertha Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and c Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and confident throughout the entire process. Bertha took the time to really listen to my needs, explain every step clearly, and never once made me feel pressured or rushed. Her kindness and professionalism made what could have been a stressful experience feel smooth and exciting. I truly appreciated how she went above and beyond to help me find the right car, answer my questions, and ensure I drove away happy. If you're looking for someone who combines knowledge, patience, and a warm heart in the car-buying process, Bertha is the person to go to. I'm so grateful for her support and couldn't be happier with my new car. Thank you, Bertha!💛🚘 More
August 30, 2025
I had such a wonderful experience working with Bertha Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and c Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and confident throughout the entire process. Bertha took the time to really listen to my needs, explain every step clearly, and never once made me feel pressured or rushed. Her kindness and professionalism made what could have been a stressful experience feel smooth and exciting. I truly appreciated how she went above and beyond to help me find the right car, answer my questions, and ensure I drove away happy. If you’re looking for someone who combines knowledge, patience, and a warm heart in the car-buying process, Bertha is the person to go to. I’m so grateful for her support and couldn’t be happier with my new car. Thank you, Bertha! 🚗💛 More
August 29, 2025
Bertha Hernandez was a excellent and pleasure to do business with will definitely recommend East Town Ford had very knowledgeable of her sales had lots of suggestions will definitely recommend Bertha business with will definitely recommend East Town Ford had very knowledgeable of her sales had lots of suggestions will definitely recommend Bertha More
July 11, 2025
Every area I worked with at Town East Ford was helpful and friendly. I appreciated their patience and interest in me as a customer. and friendly. I appreciated their patience and interest in me as a customer. More
Other Employees Tagged: Anuj Singh, Hannah Tucker
