Bertus Geldenhuys

For the service department. I wouldn't come back if they paid me to. Brought truck in to have my O2 sensor diagnosed and fixed, and new sway bar links. Told the guy I have a lev I wouldn't come back if they paid me to. Brought truck in to have my O2 sensor diagnosed and fixed, and new sway bar links. Told the guy I have a leveling kit on my truck that they can't be stock. Low and behold just after a year I'm having to replace those again and now have $700 extra expenses on 2 tires that have worn irregular to the norm because of this mistake. As well as the O2 sensor not being diagnosed, just replaced. Told me a bunch of other stuff I needed done to try and get more money out of me but didn't really fix a single thing on my truck 0/10 will tell everyone I know this is not the place to have your vehicle worked on. More

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Rude Adviser I got my oil changed the other day, and when I went to pay for it after they were done, I handed the worker a coupon that I had. His response was, "Yo I got my oil changed the other day, and when I went to pay for it after they were done, I handed the worker a coupon that I had. His response was, "You should have given this to me earlier, because now I have to go change xyz. It would have been easier for both of us if you had done that." First of all, there was absolutely NO REASON that he should have talked to me that way. I had no idea that coupons should be given ahead of time. I did apologize to him, but he was pretty disgruntled about the situation. I didn't say anything back to him, except thank you when I paid. Needless to say, we will NOT be going back to Toyota of Bristol to get our car worked on again. More

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Suggest repairs not needed. Recently requested a repair that was caused according to another dealer mechanic by the mechanic at Bristol Toyota. They busted a seal while installin Recently requested a repair that was caused according to another dealer mechanic by the mechanic at Bristol Toyota. They busted a seal while installing a left front axle that Bristol said needed to be replaced when I cut a boot when I ran over a shovel. Only the boot should have been replaced according to another mechanic. They attempted to get my permission to have my brakes immediately replaced due to wear. I had them replaced at a local repair shop who questioned me as to why I was getting my brakes replaced when they still had plenty of wear left. The advisor at Bristol Toyota was very disrespectful and in a loud voice told me to GO! when I requested his name and to see the Service Manager. I felt threatened by his actions and the way he treated me. The service manager said the seal leak was not a result of a previous repair but another Toyota mechanic said it was. I will not return! More

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excellent Service tech was very helpful and service expeditious Our 2015 4Runner was scheduled for a 40K service on 2-1-19. Upon arrival, the service tech (Bert Service tech was very helpful and service expeditious Our 2015 4Runner was scheduled for a 40K service on 2-1-19. Upon arrival, the service tech (Bertus) informed us of a recall on the air bag. He secured a rental car for us right off and the service and recall were taken care of within the time he stated. He was polite, helpful and saved us an extra trip while ensuring our safety. Thank you! More

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275000mile service 275000 mile service on my Prius C all the guys (Bertis and DK) treated me Great and did a Great job as always!Thanks for keeping me rolling! 275000 mile service on my Prius C all the guys (Bertis and DK) treated me Great and did a Great job as always!Thanks for keeping me rolling! More

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Excellent service, highly recommended I highly recommend Toyota of Bristol for all your Toyota service needs. I have not bought a car there yet but most likely will in the next few years b I highly recommend Toyota of Bristol for all your Toyota service needs. I have not bought a car there yet but most likely will in the next few years because everyone there is friendly and courteous and seems to care about their customers needs. FIVE STARS. More

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Service center was amazing! Bertus was so friendly and helpful. He truly went above and beyond to help us and give us the best price on what we needed. Bertus was so friendly and helpful. He truly went above and beyond to help us and give us the best price on what we needed. More

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