Bianca Straughter

Always have treated myself and family very well I believe that they care about their customers that they care about their customers More

by mpudge Verified Customer Verified Customer

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Great Professional vehicle service with skilled technicians, quality workmanship, timely repairs, and trusted care. nice technicians, quality workmanship, timely repairs, and trusted care. nice More

by salmanita101 Verified Customer Verified Customer

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Customer service was excellent. The lobby was clean. Bradley was very helpful and explained everything clearly. The lobby was clean. Bradley was very helpful and explained everything clearly. More

by LADIIBATES Verified Customer Verified Customer

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When I arrived at Jermaine, I was pretty nervous because I had never been there before and I needed to find a new dealership to service my car. Bianca greeted me and helped me navigate what I needed to do a I had never been there before and I needed to find a new dealership to service my car. Bianca greeted me and helped me navigate what I needed to do and I she listened to everything. I told her and she took care of it. Not only did she take care of it. She was kind and gentle. It certainly put me at ease. My car needed to stay overnight and she provided a loaner car for me and I was able to get home without incident. I don't know what else to say. I really am glad I found Jermaine and I will be a customer from this day forward or from what was it May 11 that I started so thank you well let me add one more thing. I met a lady at the you know while I was waiting for my car. I asked a woman who was also waiting. I said have you been here before and she sang the praises of Jermaine and it was nice to hear that a customer a longtime customer has been so pleased so it's been a good experience for me. I am grateful and I hope to see y'all again. No I hope to see you in preventative care not not the problematic stuff. More

by irenenoah Verified Customer Verified Customer

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Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention of the service advisor and staff. Thank you muchly for taking good care of my car! More

by Daphnekitty Verified Customer Verified Customer

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It was amazing. Bianca was such a big help and was very kind, her and the techs. Bianca was such a big help and was very kind, her and the techs. More

by mekhipatterson201 Verified Customer Verified Customer

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Easy communication between advisor and me. Honest answers by recommending fluid replacements. Honest prices and good work. Very pleased Honest answers by recommending fluid replacements. Honest prices and good work. Very pleased More

by brianarcher77 Verified Customer Verified Customer

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My new 2025 car has a problem that doesn't seem to be something the shop can fix. Other than that, the people I have dealt with to try to fix it have been great. I want to extend a special 'thank you' to something the shop can fix. Other than that, the people I have dealt with to try to fix it have been great. I want to extend a special 'thank you' to Bianca in the repair area. She has been particularly helpful and professional whenever I did bring my car in. More

by steveproutsr Verified Customer Verified Customer

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She does a nice job. I keep bringing a new car back in over and over for the same thing. We'll see if it is fixed this time. I keep bringing a new car back in over and over for the same thing. We'll see if it is fixed this time. More

by steveproutsr Verified Customer Verified Customer

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I have been pleased with the dealership and will recommend it to others interested in purchasing a Nissan. recommend it to others interested in purchasing a Nissan. More

by sheshe0917 Verified Customer Verified Customer

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