Teonna Brooks
Teonna Brooks at Germain Nissan of Columbus

Teonna Brooks

Service Cashier

Germain Nissan of Columbus

4300 Morse Rd.
Columbus, OH 43230

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Teonna Brooks

July 14, 2026

Dealership Rating
Employee Rating

The individuals were communicative and kept in touch regarding diagnostics. The car wash was appreciated. More

by dresch1962
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Germain Nissan of Columbus responded

Hi there, thank you for the five-star review. We’re glad Teonna kept you informed on the diagnostics and that you enjoyed the car wash. We look forward to servicing your Nissan Frontier again.

June 26, 2026

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This woman is fantastic. She knows her stuff and is no nonsense. One of the only reasons I wld come back to this location is because of her. Well done! More

by dh133396
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter

Jun 26, 2026

Germain Nissan of Columbus responded

It’s fantastic to hear that Teonna’s expertise and no-nonsense approach made your Nissan Sentra service stand out. Thank you for sharing your experience, and we look forward to helping you again.

June 23, 2026

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Very welcoming. Wait time over 2 hrs for an oil change so that was disappointing. When it rained the ceiling started leaking in the waiting area so I had to leave wi More

by chillyrivers
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Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter

Jun 24, 2026

Germain Nissan of Columbus responded

Thank you for your review, and we apologize for any inconvenience you experienced during your visit. Thank you for bringing it to our attention! We sincerely value your business and hope you will give us another opportunity to serve you.

June 11, 2026

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Mr. West was cordial, sent updates while I waited, and adjusted my bill after I presented a Nissan promo. Thank you! More

by bkmr993
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Recommend Dealer
Yes

Other Employees Tagged: Greg West

Jun 11, 2026

Germain Nissan of Columbus responded

We’re glad Teonna kept you informed during your Nissan Rogue service. It was our pleasure to apply your Nissan promotion to the bill. Thank you for the five-star rating and for sharing your feedback.

May 30, 2026

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Great Professional vehicle service with skilled technicians, quality workmanship, timely repairs, and trusted care. nice More

by salmanita101
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter, Bradley Moss

May 31, 2026

Germain Nissan of Columbus responded

It’s great to hear our technicians delivered timely repairs and trusted care for your Nissan. Thank you for recognizing their quality workmanship and professionalism. We look forward to assisting you again.

May 29, 2026

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I felt very welcomed when I entered the dealership with smiles and greetings. I gave the service agent, Joshua, my needs and he walked me to the waiting area to relax while my vehicle was being service. I More

by Plysocial
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Moss , Joshua

May 29, 2026

Germain Nissan of Columbus responded

Thank you for sharing your experience with your Infiniti Q50 service. We’re glad our team greeted you warmly, guided you to a comfortable waiting area, and kept you informed about any additional work needed. We appreciate your feedback and look forward to welcoming you back.

May 27, 2026

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Bought new vehicle in November, discovered in March the air conditioning did not work. The dealership did look at my vehicle for no charge but wants to charge me $3000 to fix it. Never do business with the More

by Km
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Recommend Dealer
No

Other Employees Tagged: Deezy Jackson, Jordan Yoder

May 31, 2026

Germain Nissan of Columbus responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 24, 2026

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Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention More

by Daphnekitty
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2026

Germain Nissan of Columbus responded

Thank you for choosing us as your go-to service center. We’re glad our service advisor and team provided warm, friendly, professional care for your Nissan Rogue. We look forward to keeping your Rogue in great shape on your next visit.

May 09, 2026

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Very quick check in, thorough consultation, and explanations of additional recommendations. Love the check out clerk, she’s great! More

by LANCASTERJALISHA
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg West

May 09, 2026

Germain Nissan of Columbus responded

It’s wonderful to hear the check-in was quick and the consultation thorough. Teonna will be thrilled you appreciated her help at checkout. Thank you for trusting us with your Nissan Ariya.

May 08, 2026

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Employee Rating

Great experience! They worked me in when I didn’t have an appointment. Thank you! More

by theahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter, Bradley Moss

May 08, 2026

Germain Nissan of Columbus responded

Thank you for your review. We’re glad our service team could fit your Nissan Rogue in without an appointment and make your visit convenient. We appreciate you trusting us with your Rogue’s care.

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