Teonna Brooks
Teonna Brooks at Germain Nissan of Columbus

Teonna Brooks

Service Cashier

Germain Nissan of Columbus

4300 Morse Rd.
Columbus, OH 43230

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Teonna Brooks

June 11, 2026

Dealership Rating
Employee Rating

Mr. West was cordial, sent updates while I waited, and adjusted my bill after I presented a Nissan promo. Thank you! More

by bkmr993
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg West

Jun 11, 2026

Germain Nissan of Columbus responded

We’re glad Teonna kept you informed during your Nissan Rogue service. It was our pleasure to apply your Nissan promotion to the bill. Thank you for the five-star rating and for sharing your feedback.

May 30, 2026

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Great Professional vehicle service with skilled technicians, quality workmanship, timely repairs, and trusted care. nice More

by salmanita101
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter, Bradley Moss

May 31, 2026

Germain Nissan of Columbus responded

It’s great to hear our technicians delivered timely repairs and trusted care for your Nissan. Thank you for recognizing their quality workmanship and professionalism. We look forward to assisting you again.

May 29, 2026

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I felt very welcomed when I entered the dealership with smiles and greetings. I gave the service agent, Joshua, my needs and he walked me to the waiting area to relax while my vehicle was being service. I More

by Plysocial
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Moss , Joshua

May 29, 2026

Germain Nissan of Columbus responded

Thank you for sharing your experience with your Infiniti Q50 service. We’re glad our team greeted you warmly, guided you to a comfortable waiting area, and kept you informed about any additional work needed. We appreciate your feedback and look forward to welcoming you back.

May 27, 2026

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Bought new vehicle in November, discovered in March the air conditioning did not work. The dealership did look at my vehicle for no charge but wants to charge me $3000 to fix it. Never do business with the More

by Km
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Deezy Jackson, Jordan Yoder

May 31, 2026

Germain Nissan of Columbus responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 24, 2026

Dealership Rating
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Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention More

by Daphnekitty
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2026

Germain Nissan of Columbus responded

Thank you for choosing us as your go-to service center. We’re glad our service advisor and team provided warm, friendly, professional care for your Nissan Rogue. We look forward to keeping your Rogue in great shape on your next visit.

May 09, 2026

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Very quick check in, thorough consultation, and explanations of additional recommendations. Love the check out clerk, she’s great! More

by LANCASTERJALISHA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg West

May 09, 2026

Germain Nissan of Columbus responded

It’s wonderful to hear the check-in was quick and the consultation thorough. Teonna will be thrilled you appreciated her help at checkout. Thank you for trusting us with your Nissan Ariya.

May 08, 2026

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Great experience! They worked me in when I didn’t have an appointment. Thank you! More

by theahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter, Bradley Moss

May 08, 2026

Germain Nissan of Columbus responded

Thank you for your review. We’re glad our service team could fit your Nissan Rogue in without an appointment and make your visit convenient. We appreciate you trusting us with your Rogue’s care.

May 08, 2026

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Advised me off the condition of my car and advised me of maintenance needs to fix. More

by PANNELLERIC454
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Greg West , Service department car intake person was very nice and knowledgeable

May 11, 2026

Germain Nissan of Columbus responded

Thank you for the excellent review of Germain Nissan, Eric!

May 03, 2026

Dealership Rating
Employee Rating

The staff are friendly and provide a prompt service. I waited at the dealership while my car was being serviced. Notifications to my phone kept me updated on the status of my vehicle and I could easily More

by davbjean
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2026

Germain Nissan of Columbus responded

Hello, we’re glad Teonna and our team provided friendly, prompt service for your Nissan Altima. It’s great the updates and simple approval process kept you informed. Thank you for sharing your experience!

May 02, 2026

Dealership Rating
Employee Rating

It was very good. Bradley was great, very helpful and informative . He was impressive and professional More

by none32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Moss

May 02, 2026

Germain Nissan of Columbus responded

It’s great to hear you had such a positive service experience on your Nissan Rogue. Bradley appreciates the recognition for his informative and professional assistance. Thank you for taking the time to share your feedback.

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