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Bianca Straughter

Overview Reviews (19) Inventory (171)

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Bianca Straughter

Bianca Straughter | Page 2

Service Advisor

Germain Nissan of Columbus

4300 Morse Rd.
Columbus, OH 43230

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4.9

19 Reviews

Overview Reviews (19) Inventory (171)

4.9

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Bianca Straughter

May 08, 2026

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Employee Rating

Great experience! They worked me in when I didn’t have an appointment. Thank you! They worked me in when I didn’t have an appointment. Thank you! More

by theahill

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Teonna Brooks, Bradley Moss

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May 08, 2026 -

Germain Nissan of Columbus responded

Thank you for your review. We’re glad our service team could fit your Nissan Rogue in without an appointment and make your visit convenient. We appreciate you trusting us with your Rogue’s care.

May 08, 2026

Dealership Rating

Employee Rating

No complaints from us - always treated well Will be back again soon Thank you again soon Thank you More

by mpudge

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bianca Straughter

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May 08, 2026 -

Germain Nissan of Columbus responded

It’s wonderful to know you always feel well treated during your Nissan Altima service. We’re looking forward to welcoming you back soon. Thanks again, Bianca

May 08, 2026

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Employee Rating

10/10 great staff. I'll be back Great over all experiences. Staff is friendly and they got me in and out on short notice. I'll be back Great over all experiences. Staff is friendly and they got me in and out on short notice. More

by chrispayne161

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bianca Straughter

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May 08, 2026 -

Germain Nissan of Columbus responded

So glad Bianca and our team provided the quick, friendly service you expected for your Nissan GT-R. We appreciate your feedback and look forward to helping you again next time.

May 08, 2026 -

Germain Nissan of Columbus responded

Thank you for rating our team so highly! We truly appreciate your business and your kind words. See you next time at Germain Nissan, Chris!

May 06, 2026

Dealership Rating

Employee Rating

The service was fine. A little too expensive for an oil change and it took a little too long. A little too expensive for an oil change and it took a little too long. More

by BRODYSHOMESOURCE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bianca Straughter

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May 07, 2026 -

Germain Nissan of Columbus responded

Thank you for your confidence in Germain Nissan! We appreciate your business, Brody.

May 05, 2026

Dealership Rating

Employee Rating

Sat at the door waiting for a while to get in. Had scheduled an appointment virtually but it did not reach the advisors. Thankfully Bianca got me in to be serviced. Prices are ridiculous. But I’m Had scheduled an appointment virtually but it did not reach the advisors. Thankfully Bianca got me in to be serviced. Prices are ridiculous. But I’m sure that is every where. I go here because it is close More

by TOWIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 06, 2026 -

Germain Nissan of Columbus responded

We appreciate your feedback and are glad Bianca was able to assist you. We're sorry for the initial mix-up with your appointment. We'll work on improving this process to serve you better in the future. If there's anything else we can do or discuss, please reach out. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

April 29, 2026

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Employee Rating

You need to stock up on parts and I know your remodeling, but the least you could do is have coffee for your cutomers...you had two empty containers sitting there. Champs and Bianca made it pleasant. Thank G but the least you could do is have coffee for your cutomers...you had two empty containers sitting there. Champs and Bianca made it pleasant. Thank God you still have a few good people. More

by JBARRANADA57

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bianca Straughter

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April 29, 2026

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Employee Rating

Bianca is always friendly and helpful. She explains the inspection report and any findings. I never wait too long for services to be completed. She explains the inspection report and any findings. I never wait too long for services to be completed. More

by FLACKMDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2026 -

Germain Nissan of Columbus responded

Thank you for highlighting how Bianca’s friendly approach and clear explanations kept you informed. We’re pleased you enjoyed quick service for your Nissan.

April 29, 2026

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Employee Rating

Bianca was polite, specific and professional. Great work! Keep it up. I've been coming to Germain Nissan Service for over 10 years now. Always exceptional customer service! Great work! Keep it up. I've been coming to Germain Nissan Service for over 10 years now. Always exceptional customer service! More

by 2MJHAWK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg West

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Apr 29, 2026 -

Germain Nissan of Columbus responded

It’s wonderful to know Bianca’s helpful and professional approach stood out during your visit. Thank you for trusting our team with your Nissan Sentra service for over a decade. We appreciate your continued support and look forward to assisting you again.

April 21, 2026

Dealership Rating

Employee Rating

Thank you for you help it's really nice all you do for us i really appreciate i really appreciate More

by liliamartinez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bradley Moss

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Apr 21, 2026 -

Germain Nissan of Columbus responded

Thank you, Lilia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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