Bill Brown
Bill Brown at Courtesy Mitsubishi

Bill Brown | Page 10

Service & Parts Director

Courtesy Mitsubishi

1060 Washington Street
South Attleboro, MA 02703

Contact Me
4.5
375 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

39 yrs, 3 mos

4.5

375 Reviews

Write a Review

375 Reviews of Bill Brown

January 18, 2024

Dealership Rating
Employee Rating

Service was out standing I find no pressure on doing work that can be put off until the next oil change More

by grod.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Milheiro

Jan 18, 2024

Courtesy Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Courtesy Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

Dealership Rating
Employee Rating

Service was completed within the estimated time price was higher than advertised on the dealer maintenance flyer I have More

by hjkas19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Courtesy Mitsubishi responded

Thank you for your feedback regarding your service experience at Courtesy Mitsubishi. We're glad to hear that the service was completed within the estimated time. We apologize for any confusion regarding the price, and we appreciate your input. If you have any more concerns or questions, feel free to reach out. We value your feedback and look forward to serving you better in the future.

January 17, 2024

Dealership Rating
Employee Rating

I go in for my scheduled maintenance. I get an oil change and then receive a rundown of any additional scheduled maintenance My car may need which is very helpful. The wait is never long More

by Beverly1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Dube, Dan Milheiro

Jan 18, 2024

Courtesy Mitsubishi responded

Thank you for sharing your positive experience at Courtesy Mitsubishi! We're pleased to hear that your scheduled maintenance, including an oil change, is accompanied by a helpful rundown of any additional maintenance your car may need. We strive to keep you up-to-date and make your wait time minimal. If you have any more automotive needs or questions, feel free to reach out. We appreciate your feedback and look forward to serving you again.

December 11, 2023

Dealership Rating
Employee Rating

Happy with the service I have been receiving. The customer service rep at the desk to check in is friendly. Got me out within my requested timefrane. More

by KEVVGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Dube

Dec 11, 2023

Courtesy Mitsubishi responded

Thank you! Bill and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Mitsubishi.

November 30, 2023

Dealership Rating
Employee Rating

Absolutely tops in the region. The service department is top notch with Steve (AKA The Magician) able to diagnose and fix the car in no time! Highly recommended More

by MaxBa3000GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thornhill, Dan Milheiro

Nov 30, 2023

Courtesy Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Steve here at Courtesy Mitsubishi.

November 13, 2023

Dealership Rating
Employee Rating

Very courtesy service pleasant experience clean waiting area and fast service to the job done. More

by S-MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Milheiro , Miguel Santos

Nov 13, 2023

Courtesy Mitsubishi responded

Thank you for your business and this review. We're happy to hear Bill, Miguel, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2023

Dealership Rating
Employee Rating

Worst company to ever get cars from super shady ! They do not stand behind the cars they sell I’ve replaced 2 Cadillac converters n still have an engine light on ! They refuse to do the work they cal More

by Liars!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sean Thornhill, Dan Milheiro , Miguel Santos

October 28, 2023

Dealership Rating
Employee Rating

Steve silva and his crew are very courteous, professional kind friendly people make you feel like family More

by RIGIRL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Courtesy Mitsubishi responded

Thanks for sharing about your experience with Courtesy Mitsubishi. We appreciate your business and hope to see you again soon!

October 19, 2023

Dealership Rating
Employee Rating

Have brought my car to them since i bought it brand new in 2018 was just told this visit my breaks at at 1mm and I’m missing two lug nuts that’s 70$ to replace. When tried to call the store I was hung up o More

by DAMIANAFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2023

Courtesy Mitsubishi responded

Hello Ms. Fox per our conversation we will see you on Monday for the brakes to be repaired and lug nuts to be addressed. Also, be sure to call the phone number which was given to you by advisor should you have any questions at all. Courtesy Service Department.

October 05, 2023

Dealership Rating
Employee Rating

Was a smooth visit with no issues . Staff was very nice an willing to help More

by RESMERALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Dube, Melissa Coutu, Sean Thornhill, Dan Milheiro , Sean Rork, Miguel Santos

Oct 06, 2023

Courtesy Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Courtesy Mitsubishi.

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