Bill Castano | Page 4

So far I’m not happy about what has transpired after we drove our brand new XC40 home. The gas lid door had a dent in it that we disclosed before we closed on the deal. Now it turns out that it’s a factory drove our brand new XC40 home. The gas lid door had a dent in it that we disclosed before we closed on the deal. Now it turns out that it’s a factory defect so we have to live with that, ok so be it. When driving the car home the Very first day we took delivery it started to vibrate as if the tires were not balanced correctly. Turns out that 3 tires have a flat spot. Weston Volvo’s Sale’s department and service department disputing between themselves who is responsible for replacing the tires. We as customers are caught in the middle of this dispute until they decide who should pay for the defective tires. ABSOLUTELY INCREDIBLE. This is not the way customers should be treated. More

by jbalboa825 Verified Customer Verified Customer

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Always Great Exprience with all the staff there Gregorio was a great sales person. he listened and found the right car for us and we are very happy with our decision. Eddie and Guillermo did came Gregorio was a great sales person. he listened and found the right car for us and we are very happy with our decision. Eddie and Guillermo did came by to shake our hands and congratulate us on our new purchase and we bought 2 brand new Volvo cars and Nissans at this location. I was treated well by Gregorino and all other Team members at this dealership. I Highly recommended this Dealership for Sales and all your service needs More

by ssion Verified Customer Verified Customer

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Great experience Everyone was extremely helpful and dedicated to provide me with the best service I definitely will refer this dealer to my friends and family , very s Everyone was extremely helpful and dedicated to provide me with the best service I definitely will refer this dealer to my friends and family , very satisfied More

by JBASAGOI Verified Customer Verified Customer

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fast and profesional service Have been a customer of this dealership for more than 10 years and every time I needed help with any issue they are alwys there to solve my problem Have been a customer of this dealership for more than 10 years and every time I needed help with any issue they are alwys there to solve my problem More

by JBASAGOI Verified Customer Verified Customer

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Very Bad Bodyshop Work on Nissan Versa We took our car to the dealer previous an approval from Infinity Insurance to repair the car from a small front bumper crash. This was this past Decem We took our car to the dealer previous an approval from Infinity Insurance to repair the car from a small front bumper crash. This was this past December 11th. We were attended by Mr. Adam Weinreb in charge of this department at Weston Nissan/Volvo. At the end of December Mr Weinreb called us stating the car was ready. When we got there the car had been repaired so bad that among other things; the paint didn't match, the lights were not aligned, the bumper was separated on one side more than the other, even when they tried to open the hood (which was very hard to do) one plastic piece fell off from the bumper. In short, we mentioned to the dealer it was a very poor job and Mr Weinreb said he would work on it and get back to us. Again, on January 10th this year after receiving a call that the car was ready, we went there and even though the job was better it was still quite bad. The bumper which they stated they had changed did not appear changed, on some parts it appeared it had been over sanded and looked worn out. The paint still did not match and the bumper itself was not aligned. We are still waiting to hear from the shop. What a poor job at the dealer when you expect that a small job will be done properly!!! More

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