Guillermo Alarcon

They were helpful and respectful. Straight forward No back and forth with pricing. Understanding Understanding of our budget. Accommodating Straight forward No back and forth with pricing. Understanding Understanding of our budget. Accommodating More

by Phoneman4 Verified Customer Verified Customer

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The entire car buying experience was wonderful. Low stress. Hector and Guillermo were great.to work with. We ordered the exact car we wanted and they kept us informed throughout the build. Low stress. Hector and Guillermo were great.to work with. We ordered the exact car we wanted and they kept us informed throughout the build. More

by HPLEIBO Verified Customer Verified Customer

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Greg Bellini and Luis the sales manager are the guys to see. They bend over backwards to satisfy the customer. We had a great experience in procuring a beautiful XC90 lease! see. They bend over backwards to satisfy the customer. We had a great experience in procuring a beautiful XC90 lease! More

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My contact was Frank Martinez, not Guillermo. Frank was amazing. Frank seems truswrothy, honest, and the Volvo looks great everyday I drive it. Frank was amazing. Frank seems truswrothy, honest, and the Volvo looks great everyday I drive it. More

by E_vallejo Verified Customer Verified Customer

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Vinnie was extremely polite and easy to work with and thoroughly explained all details of each vehicle I considered leasing. thoroughly explained all details of each vehicle I considered leasing. More

by nancyb1059 Verified Customer Verified Customer

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They had what I was looking for and they were very accommodating An easy transaction accommodating An easy transaction More

by premec Verified Customer Verified Customer

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Been using volvo fir the past 15 years Customer service and service department are very helpful and service department are very helpful More

by LILYBEL007 Verified Customer Verified Customer

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I never write reviews, but I feel compelled to share my experience because integrity and honesty are extremely important to me and this situation has been unacceptable. This was my third XC90 lease, and m experience because integrity and honesty are extremely important to me and this situation has been unacceptable. This was my third XC90 lease, and my first and last through Weston Volvo. In the past, I have always used Volvo’s 6-month lease pull-ahead program without issue. Based on that history, I proceeded the same way this time. I worked with Noah from online sales, returned my existing lease under the 6-month pull-ahead program, and leased a new XC90. Everything appeared to be handled correctly until I later received a bill from Volvo stating that I did not qualify for the pull-ahead and now had an outstanding balance. I contacted both Noah and the sales manager, Guillermo Alarcon, and despite multiple conversations, there was no resolution, even though this was clearly a dealership error. There was no apology, no accountability, and no effort to correct the situation. What is most concerning is being told that the dealership cannot verify eligibility for the pull-ahead program, yet they had no issue confirming that I qualified and signing me into a new lease. Once the issue surfaced, responsibility was simply dismissed. I strongly caution others to be aware of this practice. Based on my experience, honesty and integrity were not upheld, and I would not recommend Weston Volvo. More

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Excelent services. I’m very happy with the professionalism of your sales person very good. I’m very happy with the professionalism of your sales person very good. More

by LAMACCOUNTING Verified Customer Verified Customer

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Great experience, personal service and GREAT DEAL! Heavily recommended Happy happy happy happy happy and happy! Heavily recommended Happy happy happy happy happy and happy! More

by Onaney Verified Customer Verified Customer

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