Greg Bellini and Luis the sales manager are the guys to
see. They bend over backwards to satisfy the customer. We had a great experience in procuring a beautiful XC90 lease!
see. They bend over backwards to satisfy the customer. We had a great experience in procuring a beautiful XC90 lease!
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by powell7211
Apr 20, 2026 -
Weston Volvo responded
Congratulations on your new XC90! We're so glad you found a vehicle you love from Weston Volvo. Greg and Luis were very happy to help you when you were here. Oh and thanks so much for the five star review.
My contact was Frank Martinez, not Guillermo.
Frank was amazing. Frank seems truswrothy, honest, and the Volvo looks great everyday I drive it.
Frank was amazing. Frank seems truswrothy, honest, and the Volvo looks great everyday I drive it.
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by E_vallejo
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Alarcon
Apr 01, 2026 -
Weston Volvo responded
Thank you so much for choosing us. We're happy to know that Frank took good care of you.
Apr 01, 2026 -
Weston Volvo responded
Since you say you did not work with Guillermo, you may remove your 1-star rating if you wish. Frank is available to be rated. Thank you.
Vinnie was extremely polite and easy to work with and
thoroughly explained all details of each vehicle I considered leasing.
thoroughly explained all details of each vehicle I considered leasing.
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by nancyb1059
Verified Customer
Verified Customer
Mar 30, 2026 -
Weston Volvo responded
Thank you so much for choosing us. We are happy to know Vinnie took good care of you.
They had what I was looking for and they were very
accommodating An easy transaction
accommodating An easy transaction
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by premec
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Alarcon
Feb 23, 2026 -
Weston Volvo responded
Thank you for choosing us. We hope future experiences will be to your satisfaction as well.
Been using volvo fir the past 15 years
Customer service
and service department are very helpful
and service department are very helpful
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by LILYBEL007
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Weston Volvo responded
Thank you for your loyalty to Weston Volvo for the past 15 years. We greatly appreciate it. We have wonderful customers!
I never write reviews, but I feel compelled to share my
experience because integrity and honesty are extremely important to me and this situation has been unacceptable.
This was my third XC90 lease, and m
experience because integrity and honesty are extremely important to me and this situation has been unacceptable.
This was my third XC90 lease, and my first and last through Weston Volvo. In the past, I have always used Volvo’s 6-month lease pull-ahead program without issue. Based on that history, I proceeded the same way this time.
I worked with Noah from online sales, returned my existing lease under the 6-month pull-ahead program, and leased a new XC90. Everything appeared to be handled correctly until I later received a bill from Volvo stating that I did not qualify for the pull-ahead and now had an outstanding balance.
I contacted both Noah and the sales manager, Guillermo Alarcon, and despite multiple conversations, there was no resolution, even though this was clearly a dealership error. There was no apology, no accountability, and no effort to correct the situation.
What is most concerning is being told that the dealership cannot verify eligibility for the pull-ahead program, yet they had no issue confirming that I qualified and signing me into a new lease. Once the issue surfaced, responsibility was simply dismissed.
I strongly caution others to be aware of this practice. Based on my experience, honesty and integrity were not upheld, and I would not recommend Weston Volvo.
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by jorgenmorales
Jan 21, 2026 -
Weston Volvo responded
Thank you for your feedback. We apologize for any misunderstanding regarding the transaction and took time to clearly explain the details. The pull-ahead program was handled in coordination with Volvo Car Financial Services (VCFS), and all terms—including payment timing and eligibility—were communicated directly by VCFS. Based on their guidelines, no refund was available or offered by either VCFS or Weston Volvo. We strive to be transparent and fair in every transaction and appreciate the opportunity to clarify. Please reach back out to us at 954-888-6800 if you have any additional questions.
Jan 21, 2026 -
jorgenmorales responded
Thank you for your response. I respectfully disagree with the characterization of this matter as “misunderstanding,”
At the core of this issue is not whether VCFS ultimately approved or denied eligibility, but rather that Weston Volvo represented that I qualified for the 6 month pull ahead program and finalized a new lease. At no point prior to or during the transaction was I advised that eligibility was uncertain or pending VCFS confirmation. Additionally, your statement that “all terms were communicated directly by VCFS” is not true. All communications regarding eligibility and the pull ahead program were handled directly through Weston Volvo and Noah Meir. While I understand that VCFS guidelines govern the program, this situation arose due to dealership level misrepresentation and lack of due diligence, not customer error. I acted in good faith based on information provided by an authorized Volvo dealer, as I had successfully done with prior Volvo leases. Again, I strongly recommend staying away from Weston Volvo. Don't want anyone to be in my same position.
Excelent services.
I’m very happy with the professionalism of your sales person very good.
I’m very happy with the professionalism of your sales person very good.
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by LAMACCOUNTING
Verified Customer
Verified Customer
Jan 07, 2026 -
Weston Volvo responded
Thank you for choosing Weston Volvo. We are happy to hear that you had a nice experience with us. Kevin Gonzalez enjoyed helping you when you were here.
Great experience, personal service and GREAT DEAL!
Heavily recommended Happy happy happy happy happy and happy!
Heavily recommended Happy happy happy happy happy and happy!
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by Onaney
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Alarcon
Jan 04, 2026 -
Weston Volvo responded
Thank you for leasing a vehicle from Weston Volvo. We're so happy you found a car you love. Thank you for the five star review. Happy new year!
Very professional Our sales rep Matteo was very
professional and patient with us. Great experience
professional and patient with us. Great experience
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by GRISELP912
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Alarcon
Dec 30, 2025 -
Weston Volvo responded
We're happy to hear about your experience with Mateo. Thank you for choosing us!
Mateo was amazing, we were able to get the deal entirely
solved online, making it possible for an amazing and fast checkout experience!
solved online, making it possible for an amazing and fast checkout experience!
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by phcoroa
Verified Customer
Verified Customer
Other Employees Tagged:
Mateo
Dec 30, 2025 -
Weston Volvo responded
Thank you for choosing us. We're thrilled to hear that Mateo made your sales experience efficient. Congrats on the new vehicle.