Bill Duque
Bill Duque at Ideal Hyundai Buick GMC
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Bill Duque | Page 2

Finance Manager

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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4.6
66 Reviews
4.6

66 Reviews

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66 Reviews of Bill Duque

February 02, 2024

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Employee Rating

This team was exceptional! The entire process was stress-free & easy. Abhi has knowledgeable and all parties at the dealership were extremely professional. Thanks guys! More

by btnj24
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Abhimanyu Mishra , Shawn Hashemi

Feb 05, 2024

Ideal Hyundai Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Ideal Buick GMC Hyundai Team

January 23, 2024

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Very nice to work with. Appreciate their authenticity in the car buying process. Thanks again More

by MADISON.HOWARD2205
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Recommend Dealer
Yes

Other Employees Tagged: Soleiman Muskitta, Shahzad Kalyar , Shawn Hashemi

Jan 24, 2024

Ideal Hyundai Buick GMC responded

Your review brightened our day, Madison! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Ideal Buick GMC Hyundai Team

January 23, 2024

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Excellent service by Bill and Rach. This is my second purchased vehicle and definitely a client. More

by elihvelazquez
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Recommend Dealer
Yes

Other Employees Tagged: Shahzad Kalyar , Shawn Hashemi

Jan 24, 2024

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

January 16, 2024

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Went the extra mile to finalize the sale. Rick did a good job of setting up the car. More

by daabbey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Nelson

Jan 18, 2024

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

January 08, 2024

Dealership Rating
Employee Rating

Abhimanyu was exceptionally professional. He took the time to answer all questions, and demonstrate all functions of the vehicle I purchased. Abhi went above and beyond to assist with my pu More

by coachbrugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abhimanyu Mishra

Jan 10, 2024

Ideal Hyundai Buick GMC responded

What an enjoyable review to read! It is reassuring to know Abhimanyu provided you with a hassle-free and great shopping experience. Ideal Buick GMC Hyundai’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Ideal Buick GMC Hyundai Team

January 05, 2024

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They’re great but they need to match up the price. The seller was awesome More

by BILLYETNO
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Recommend Dealer
Yes

Other Employees Tagged: Rick Nelson

Jan 08, 2024

Ideal Hyundai Buick GMC responded

Bill, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ideal Buick GMC Hyundai Team

December 25, 2023

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I was in a difficult situation where my Hyundai engine had died, I was underwater, and Hyundai Corp would not only NOT cover the engine replacement but always not even attempt to work with me to find a so More

by CHRISPRESTON05
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Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo , Jesus Barrera, Krystal Swanson

Dec 28, 2023

Ideal Hyundai Buick GMC responded

Congratulations on your new vehicle, Chris! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help you out and get you into a great new car. We would love to work with you again. Sincerely, The Ideal Buick GMC Hyundai Team

December 21, 2023

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Roy was great to work with. He was able to provide us with the best value and the right vehicle for our needs. More

by msardocpa
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Recommend Dealer
Yes

Other Employees Tagged: Roy Hassan, Walter Siguenza , Shawn Hashemi

Dec 22, 2023

Ideal Hyundai Buick GMC responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Ideal Buick GMC Hyundai looks forward to seeing you again for your next service appointment! Sincerely, The Ideal Buick GMC Hyundai Team

December 12, 2023

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I didn't meet Shawn Hashemi; However, my F&I person, Bill Duque, was outstanding -- five stars. Thank you everyone for making this a comfortable experience. We will definitely recommend both Shah and Bill. More

by DJKMERICA
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahzad Kalyar

Dec 14, 2023

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

November 30, 2023

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Shaz (Shahzad) was extremely helpful and made the entire process a great experience. He was even waiting for us outside to greet us as we pulled into the dealership. Shaz and the rest of the team were excep More

by PAULMADARIAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahzad Kalyar , Shawn Hashemi

Dec 01, 2023

Ideal Hyundai Buick GMC responded

Paul, thank you for writing this amazing review for our team! At Ideal Buick GMC Hyundai, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Ideal Buick GMC Hyundai Team

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