Bill Ferguson
Bill Ferguson at Southern Team Hyundai Nissan Subaru Volkswagen

Bill Ferguson | Page 14

Rental Car Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.1
141 Reviews

Bill made a big change in 1977 when he moved to Roanoke to continue his education and start his business career. He's now been in the automotive and trucking industry for over 20 years with stints in service and parts, and his extensive knowledge has been on display at First Team since 2009. Bill appreciates that First Team will go the extra step to make things right for their customers. Bill has been married for 30 years with two grown children, and his hobbies include golf and working in the yard.

4.1

141 Reviews

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141 Reviews of Bill Ferguson

December 20, 2021

Dealership Rating
Employee Rating

Amazing customer service!!! Trained professionals help with any questions or concerns!! Service is done in a timely manner!! More

by ANGELIESENAYCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 20, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 06, 2021

Dealership Rating
Employee Rating

EVERTHING WAS GREAT. THANKS A BUNCHFREDA B TOMSEVERYONE EVERTHING WAS GREAT. THANKS A BUNCH FREDA B TOMS EVERYONE HAVE A GREAT HOLIDAY I WILL ALWAYS BE A CUSTOMER OF HYUNDAL IF I NEED IT More

by TOMSFREDA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , E.B. Padgett, Mark Straley, Brennon Viele, Harold Woody

Dec 07, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 06, 2021

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They are taking great care of me and my vehicle. They even shuttle me to work when I need maintenance! More

by pkirtley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 23, 2021

Dealership Rating
Employee Rating

They are very pleasant to deal with! It’s nice to have snacks in the waiting room More

by JASON.CRADDOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 24, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 18, 2021

Dealership Rating
Employee Rating

I bought my Outback from First Team and they have done all the service on it. More

by ANN.RILEY.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 18, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 11, 2021

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Employee Rating

Friendly staff and service was performed in a timely fashion as I was waiting on the car. The wait area was nice as well. More

by MWMONROE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 11, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

Dealership Rating
Employee Rating

Service on my Hyundai Sonata has consistently been good, with professional and competent work being done, no matter what the concern. The wait time is minimal and the surroundings are comfortable. Highly More

by LPERKINS4443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 11, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2021

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Employee Rating

Most times we have to deal with this dealership, there are problems. Be it damage to my vehicle, ordering the wrong parts, excessive wait times for replacements, or downright rude staff. My wife and I hav More

by GLENNMCBRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Nov 08, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for providing us with your feedback. We are sorry to hear that you have not had a favorable experience with us recently but we are here to help you. We have already started by forwarding your information and feedback to our executive team for review. They will follow up with you and ensure that these situations do not occur in the future. Thank you again for your time.

November 06, 2021

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Employee Rating

Grayson at Customer Service Hyundai went above and beyond to understand my needs and concerns . More

by Ina Dearing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 04, 2021

Dealership Rating
Employee Rating

Well organized, informative, polite, quick and speedy service. It’s easy to make an appointment More

by BROOKE.GILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

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