Bill Fisher | Page 17

pleasant and knowledgeable shadric is an easy going person, which made talking with him a nice experience. he was able to answer all my questions to my satisfaction. the two of shadric is an easy going person, which made talking with him a nice experience. he was able to answer all my questions to my satisfaction. the two of us came to a nice agreement and i had my new car. this is our third toyota thru MAI and our two others were great cars for us i look forward to this one also. i would also like to give a shout out to service department, you folks do wonderful work. thank-you, evan ewing More

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Impressed. Our experience purchasing a vehicle was pleasant. No pressure. Friendly staff, conversational, patient, good listeners. Likewise, delivery and signing Our experience purchasing a vehicle was pleasant. No pressure. Friendly staff, conversational, patient, good listeners. Likewise, delivery and signing documents was smoothly administered with everything thoroughly explained. More

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Very Veteran Friendly. As you look around the place you will see that everyone seems to be genuinely enjoying their job. Our salesperson Elyse is a keeper. This dealership h As you look around the place you will see that everyone seems to be genuinely enjoying their job. Our salesperson Elyse is a keeper. This dealership has a nice inventory of new and used cars. More

by Zermatt Verified Customer Verified Customer

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Quick and honest service!!!!! This was our second car purchase with Subaru of Muskegon and Steve Devries. Both times Steve was extremely professional and honest about the purchasin This was our second car purchase with Subaru of Muskegon and Steve Devries. Both times Steve was extremely professional and honest about the purchasing process along with our trade-in. Everything promised was delivered. Will definitely buy other vehicles from Subaru of Muskegon and Steve when the time comes. Would also recommend to any family member or friend who is in search of a new Subaru. More

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World Class Service This place is great. The service is amazing and they are very easy to work with. Sean is the best at this location, look for him. Very hard working This place is great. The service is amazing and they are very easy to work with. Sean is the best at this location, look for him. Very hard working and dedicated. More

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Great Dealership Steve DeVries was great. He helped my wife and I find a great vehicle. We're very happy with the purchase and our experience at this dealership. Steve DeVries was great. He helped my wife and I find a great vehicle. We're very happy with the purchase and our experience at this dealership. More

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My Auto Rocks!! After totaling out my 4runner, we shopped around. My Auto Import still has the best deals. Pricewise, customer service, etc. Roy our salesman was exce After totaling out my 4runner, we shopped around. My Auto Import still has the best deals. Pricewise, customer service, etc. Roy our salesman was excellent!!! He worked to get the best price on a new 4runner. Thanks Roy for going over and above for us, you are awesome!!! More

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Very Happy Customer Rob Gould is an excellent salesman. He was very helpful in helping my daughter and I look for a new vehicle. I am a repeat customer. And I trade in my Rob Gould is an excellent salesman. He was very helpful in helping my daughter and I look for a new vehicle. I am a repeat customer. And I trade in my lease. My daughter also lease her dream truck. I would recommend My Auto Group and Rob Gould to all my frends More

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Just purchased my 3rd Highlander! Everything about this experience was positive. Regan Taylor makes the purchase very smooth. Never pushy or in a rush and explains every detail. The wh Everything about this experience was positive. Regan Taylor makes the purchase very smooth. Never pushy or in a rush and explains every detail. The whole staff is very friendly and we enjoyed snacks and coffee while the paperwork was prepared. Great job! More

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Incompetent Between all the different buildings, service centers, and incompetence of salesperson, this dealership felt like a 3-ring circus. Bought my new car fo Between all the different buildings, service centers, and incompetence of salesperson, this dealership felt like a 3-ring circus. Bought my new car for the first time ever from My Import and was mistreated as a customer. I was told there would be a full tank of gas when I came to pick it up after having extra accessories added. However, upon picking up the car? I was told by the salesman “You gas tank is really low.” It was so low I’m surprised I made it to the gas station. This was after I waited 30 minutes for him to find where he lost my key!! While he was searching for the key, a sales manager sat at a desk and watched this fiasco. There were multiple other incidents during this transaction where the salesman would tell us one thing and 5 minutes later forgot what he said. Never was I shown how to operate any of the features, buttons, etc of this car. There was not an owners manual in the car ( another thing promised but not received), so I had to Google how to set up the radio, connect to Bluetooth, change the odometer view settings, etc etc. I can’t believe the unprofessionalism of this place. More

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