539 Reviews
Write a Review539 Reviews of Bill Gaines
January 17, 2013
Very helpful, responsive and quick processing. They were able to solve some issues with my application in a timely manner which was convenient for me. able to solve some issues with my application in a timely manner which was convenient for me. More
Other Employees Tagged: Chris Stewart , Aditya Chandra
November 22, 2012
My father just purchased a new Tundra at Glenn Toyota and we were treated great!! Julie and Bill were very nice and helpful during the purchase process. This is the 5th Toyota that we have purchased from t we were treated great!! Julie and Bill were very nice and helpful during the purchase process. This is the 5th Toyota that we have purchased from this dealership over a 13 year time span. I have always been treated great by the sales team as well as the service department. More
November 19, 2012
This was the most pleasant car buying experience I've ever had. There was no pressure to buy just a friendly, helpful attitude. The cars I looked at were in great shape and of good quality. Great expe ever had. There was no pressure to buy just a friendly, helpful attitude. The cars I looked at were in great shape and of good quality. Great experience! More
Other Employees Tagged: David Burnside
September 21, 2012
Our experience was fantastic, not your 'typical car sales' experience. We really enjoyed David's straight-forward approach, and the friendly and frank conversations we had with regard to purchasing ou sales' experience. We really enjoyed David's straight-forward approach, and the friendly and frank conversations we had with regard to purchasing our vehicle. Overall, it was a great experience. More
Other Employees Tagged: David Burnside
August 12, 2012
Jerry and Bill were nice to work with. Both were very knowledgeable and my wife and I appreciated the coutesy that they showed to us. I would definetly deal with these guys again. knowledgeable and my wife and I appreciated the coutesy that they showed to us. I would definetly deal with these guys again. More
August 01, 2012
I have been doing business with Glenn Toyota since my purchase of a 2009 Tacoma. I am 62 years old and this is the best dealership I have ever dealt with. My wife was looking for a new SUV and Glenn wa purchase of a 2009 Tacoma. I am 62 years old and this is the best dealership I have ever dealt with. My wife was looking for a new SUV and Glenn was our first stop. She is now the proud owner of 2012 Highlander. Everyone there is just so helpful and friendly. I highly recommend anyone to check with Glenn the next time that they are vehicle shopping. More
July 14, 2012
My Husband and I had wonderful experience today with My Husband and I had wonderful experience today with everyone that helped us in purchasing our new 2012 Venza. We both highly recommend Glenn Toyota My Husband and I had wonderful experience today with everyone that helped us in purchasing our new 2012 Venza. We both highly recommend Glenn Toyota to anyone looking to purchase a new or used car. We live closer to many other Dealers but our drive to Frankfort Ky, was definitely worth our time! More
Other Employees Tagged: Skeet Tuttle , Clay D Lugos, Bill Gaines and Skeet Tuttle
July 02, 2012
I just leased my third vehicle from Glenn Toyota. For seven years, I have been coming to Glenn because the service is phenomenal. The sales staff either knows the answer to my questions or they find anot seven years, I have been coming to Glenn because the service is phenomenal. The sales staff either knows the answer to my questions or they find another employee who does. The service department greets me by name and fully explains recommendations, options, and pricing. More
Other Employees Tagged: Tommy Ray, John Senter, Bill Gaines
June 03, 2012
My experience at Glenn Toyota was stellar! It is clear that they have gone to extensive lengths to create an atmosphere where customers are treated with respect and integrity. Paul Edwards, the salesman t that they have gone to extensive lengths to create an atmosphere where customers are treated with respect and integrity. Paul Edwards, the salesman that I worked with, was incredibly informed but equally patient. He answered every question I had about the car I was considering; if he didn’t know the answer, he would say so and find the answer from someone who did. And, he went to every length possible to find me exactly the car that I wanted while also getting the best price possible for me. The xxI guy, Bill, was equally informative, but also was respectful and laid-back about selling products. He informed me of the products and services the dealership could offer, why he thought they were a useful, and made the best price he could. There was no B.S. or pushiness. The process was unbelievably transparent! I couldn’t be happier with my experience or the car I got. I would recommend both Paul Edwards and Glenn Toyota without hesitation or reservation. More