Bill Gaines
Bill Gaines at Frankfort Toyota
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Bill Gaines

Finance Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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4.9
539 Reviews
4.9

539 Reviews

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539 Reviews of Bill Gaines

April 10, 2024

Dealership Rating
Employee Rating

If you are shopping for a car/truck/SUV, look no further! Chris Stewart was an excellent salesperson with an honest disposition and caring attitude! We walked away feeling like we got a great deal on a fanta More

by Bobbie Badgett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stewart

Apr 10, 2024

Frankfort Toyota responded

Thank you for choosing us for your vehicle. We appreciate your business and hope to see you again in the future.

April 10, 2024

Dealership Rating
Employee Rating

David Burnside made the car buying experience easy and communicated with me throughout the process to keep me updated on progress and next steps. I would recommend him for any of your car buying needs! More

by Bgaines21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Hicks, David Burnside

Apr 11, 2024

Frankfort Toyota responded

Thank you very much for your business and recommendations. Should you have any questions please do not hesitate to let David know.

December 21, 2023

Dealership Rating
Employee Rating

Everyone was courteous. The vehicle we were looking for was available without waiting for it to be shipped More

by martinkbardstown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods, Dan Hicks

Dec 22, 2023

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs.

December 05, 2023

Dealership Rating
Employee Rating

The finance process was very quick. Everything was great from our salesman, David Burnside to the finance men, Bill and Dana. This is our 2nd vehicle purchase from this dealership. More

by rubyosbun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Arnold, David Burnside

Dec 06, 2023

Frankfort Toyota responded

Thank you very much for returning to us for another vehicle. Bill, Dana, and David have been with us for many years and are always happy to assist our guests.

October 05, 2023

Dealership Rating
Employee Rating

Frankfort Toyota and their Team are great to work, especially during this time of limited inventory at the dealership and so many new products coming into the market. We bought the new vehicle with th More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy O'Banion

Oct 06, 2023

Frankfort Toyota responded

It was our pleasure Kim. Thank you for choosing us for your new Grand Highlander. We appreciate your business and look forward to seeing you again in the future.

September 26, 2023

Dealership Rating
Employee Rating

Greg Woods was the best car salesman that we have ever worked with! He went well above customer service to help us out. Also he sat in the car to show us how everything worked. Frankfort Toyota was w More

by dbhargadon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods

Sep 27, 2023

Frankfort Toyota responded

Thank you both for choosing Frankfort Toyota and making the effort to come see us. We appreciate your business and look forward to seeing you again in the future.

September 25, 2023

Dealership Rating
Employee Rating

They were super helpful and persistent in helping my husband find a vehicle that fit the specs he wanted. They were friendly and low pressure about upgraded warranties, etc. More

by Rachael Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods , Sara Wise

Sep 26, 2023

Frankfort Toyota responded

Thank you both for choosing us for your new vehicle. We appreciate your business and look forward to making your ownership experience a pleasant one.

September 11, 2023

Dealership Rating
Employee Rating

Thank you, Chris Stewart, for helping me once again purchase a new Rav4. You are always helpful and make the process quick and easy. Thanks again. More

by Rav4Limited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stewart

Sep 12, 2023

Frankfort Toyota responded

Thank you for returning to us for your new Rav4. We hope you enjoy it for many years to come.

August 29, 2023

Dealership Rating
Employee Rating

Sales did support my efforts to complete online forms. Toyota needs to correct bugs in online forms. Aftermarket items are over priced and trade allowance was low but I guess that's to be expected. I sold More

by rbetsworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roberts

Aug 30, 2023

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota during these challenging times. We hope you enjoy the Prius for many years to come.

August 24, 2023

Dealership Rating
Employee Rating

Working with Greg Woods was a pleasure. He was helpful without being pushing and generally a very nice guy. I am happy to refer friends to him. More

by Francescadelaflor11
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods

Aug 25, 2023

Frankfort Toyota responded

Thank you for your kind review and recommendation. We appreciate your business.

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