"Overall, a great car buying experience!"
Came to Toyota of Plano to buy a used car for my son. Anup provided excellent service in every way, showed us lots of options, was patient, not pushy, and seemed to know a lot about every car we had a question about. Bill got involved when we were thinking about backing out on a car we were interested in, helped me understand exactly what my concerns were, then lowered the price and revised the offer to something we couldn't resist. In the end, we were very happy with our purchase, which was most important to us. Overall, it was a great experience and we will definitely come here for our next purchase.
"Awesome Experience "
Patrick Houlihan was a pleasure to deal with and made the purchase easy. I had went in Thanksgiving weekend to just test drive a 2005 Dodge 1500 Quad cab truck for my daughters potential first vehicle that was just traded in. Patrick was no pressure and grabbed the keys for her and we went for a drive. I had asked if they would run it through service to verify mechanically the truck was sound. He introduced me to Bill Gironda and they agreed to check it out for me. Monday, they came back to me and said there was a few items that should be replaced, which they replaced at no cost to us. The thoroughness and pride they took to verify things like looking at balljoint boots cracked and replaced them, really impressed me. Most dealerships would not have replaced the parts that they did and I will say this truck could have been sold as it was traded in, it was that nice and sound of a vehicle. Patrick and Bill went the extra mile to ensure this vehicle was safe and dependable so it would not be problem down the line. I would recommend Toyota of Plano to anyone looking for a used vehicle, you won't be disappointed. Many thanks, Tim
"Thank you, Sal Rodriguez of Toyota of Plano"
If you are going to purchase a used vehicle, ask for Sal by name and when you schedule your appointment, ask him to make sure his manager Bill Gironda is there too.
Sal is honest and seems to sincerely steer you towards what is the best decision for you and your family.
You know when you finally made the deal and you sit in the dealership for another two hours and you remember you for got to eat? Sal pulled me to the employee kitchen and let me make a sandwich!!!
For reals, best car purchase experience ever!!!
Other Employees Tagged:
"Wayne Brandon - great at his job!"
Wayne is extremely knowledgeable, friendly, and helpful. As a career salesperson, I appreciate his approach. He and Bill Gironda are great to work with. We'll be back.
"I'd recommend these guys to my family and friends"
I bought a used Toyota Camry from them and the experience was great. Wayne and Bill took care of me and had me in and out of there in no time. They were able to hook me up with a car that exceeded my expectations but NOT my budget. I walked away from there feeling great knowing that I got a great car at a great deal. I'd recommend these guys to my family in friends.
"6 Vehicles and going "
Once again Toyota of Plano had surpassed my expectations. I'm on my 6th vehicle from TOP and have never been dissatisfied. I recently purchased our 2nd pre-owned vehicle this year but developed a minor issue. I called Bill Gironda and he told me to contact Pam in service , tell her who you are and she'll take care of you. I did ! Called yesterday at 1:00 pm she set me up an appointment for today at 9:00 am by 11:00 am I was back on the road. Everyone at this dealership is 5 star as far as I'm concerned. I'll never shop elsewhere.
"Great customer service during and after the sale. "
Fantastic customer service! Both Forkan and Bill go far and above to make your experience outstanding. I am currently working with them on my 5th purchase
"My Buying experience!"
- Sathish Thiruvengadam Varadharajan
Have been thrilled with a great hospitality, negotiation and patience of all the members whom i dealt with in Toyota of Plano.
Ken has been exceptionally well explaining me about the car and its price. He never tried to be pushy nor had a typical sales man pitch, but rather helped in explaining the deal better. Overall made me feel comfortable to make a right decision
Bill G helped me to answer all my questions patiently as well as noted down my comments and ensured that my car is taken good care of during delivery as well as assured its better condition and minor tweaks which i wanted him to take care of.
Highly satisfied with my overall purchase!
Other Employees Tagged:
"Toyota of Plano- Tip Dickerson- Go see them NOW!"
I worked directly with Tip Dickerson, he is fantastic! He made my car buying experience wonderful. I will be recommending Tip at Toyota of Plano to EVERYONE I know (and strangers too). I was dreading buying a new car so much but because of this experience I greatly look forward to my next car purchase!
"The thought of going car shopping..."
Last thing I wanted to do was shop for a new car. Didn't have a choice as my wife's car was totaled by another driver. Who wants to go through the hassle of dealing with a car salesman? Kind of like a colonoscopy without anesthesia. I did look on line to see the ratings of Toyota dealers in the Dallas area and found Plano at the top with Cowboy in Dallas. I was going to buy a new 2016 Camry, however, I found a Toyota Certified 2012 Camry in immaculate condition for several thousand dollars less than market value( and WAY less than new) and decide to go look at it. Pulled into the dealer's lot and Carlos Lazo met me when I arrived as he was already outside. He was professional and friendly and I told him the car I wanted to see. They had it up front and center as one of their "showcase" cars to get everyone's attention. We went inside to look up the details and get the keys. No push, no aggressive "you need to buy this car today" crap. I told him this car was for my wife and I would have to bring her back after her work for her to see. At that point he volunteered to let me take the car to Frisco and show it to her. I thought that was a great plan and great customer service and off I go after a few paperwork details. They gave me 3 1/2 hours to complete the assignment. I drove, she saw, she liked, I liked, the price was awesome and I returned to the dealership and said sold. This was painless. By the way, they put new Yokohama tires on the car. I wrote a check for full payment. He was happy. I was happy. My wife was happy. I said to Carlos Merry Christmas! COULD NOT HAVE BEEN MORE HASSLE FREE. Even when I returned with my wife this afternoon to sign all the paperwork everything was ready and BAM! In no time all was completed and we were on our way. That's my story and I approved this message.