Bill Gusta | Page 6

Always pleased I wouldn’t go to any other place, everybody there is great, always looking to help however they can to make sure you are satisfied. I wouldn’t go to any other place, everybody there is great, always looking to help however they can to make sure you are satisfied. More

by RAVEN678.VM Verified Customer Verified Customer

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Buyer beware horrible services Buyer beware I had my car serviced for the same problem 4 times & had it towed the dealer. The 4th time Salerno Infiniti dealership told me my car w Buyer beware I had my car serviced for the same problem 4 times & had it towed the dealer. The 4th time Salerno Infiniti dealership told me my car was out of warranty and i had to pay $1500. They misdiagnose the problem 4times. I have no faith in them repairing my car properly. The service techs don't know how to repair the cars properly. The service manager is horrible, poor customer service. I paid cash for my car in 2016 over $30,000. And this how u treat a customer. I travel alot i put alot of miles on the car never had a problem till this year smh now that my warranty expired funny huh. And the nerves of the same salesman Bill G. Trying to get me to buy another Infiniti after i told him about all of the issues i had. The worst Infiniti dealership in the world. More

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Oil change and tire rotation on my CPO Q40 I gave them a 5 star review because the dealership goes above and beyond what customer service means.…...from the cleaning ladies' smile in the mornin I gave them a 5 star review because the dealership goes above and beyond what customer service means.…...from the cleaning ladies' smile in the morning when I drop off my car for a loaner, to the hand shake of the tech who hands me the car at night...….All good! More

by GLM Verified Customer Verified Customer

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Great service and nice staff I have used the service department twice and both times I have been treated like a great customer. The loaner was ready when I got there and the expe I have used the service department twice and both times I have been treated like a great customer. The loaner was ready when I got there and the experience was pleasant. More

by GLM Verified Customer Verified Customer

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Best dealer around 50 mile radiance. Best place for sales and service, grate atmosphere helpful people. Over all they are excellent. Before i bye my car from them I visited almost like al Best place for sales and service, grate atmosphere helpful people. Over all they are excellent. Before i bye my car from them I visited almost like all Infiniti dealers like around me but I found them best dealers. More

by NAZMUL ISLAM Verified Customer Verified Customer

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Great Infiniti Dealer Bill Gusta was my sales guy. Very upfront and transparent sales person throughout the whole process. David in F&I was also very good and will not push Bill Gusta was my sales guy. Very upfront and transparent sales person throughout the whole process. David in F&I was also very good and will not push unnecessary things on to you either. Overall a very good experience at this dealer, they will definitely be on my list for future purchases. More

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Great Service My first time for using this dealership for service and it is excellent! Smiling faces even at 7AM. My loaner was ready and the pickup was even easi My first time for using this dealership for service and it is excellent! Smiling faces even at 7AM. My loaner was ready and the pickup was even easier. Very pleasant experience over all. More

by GLM Verified Customer Verified Customer

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Very exciting!! This is my first Infinity! Special thank you to Kevin, Bill , David and Dee for your expertise and professionalism. So extremely happy with my purcha This is my first Infinity! Special thank you to Kevin, Bill , David and Dee for your expertise and professionalism. So extremely happy with my purchase! Great job! More

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My salesperson Bill Gusta was amazing I have purchased or leased many vehicles in the past 35 years but this was without question the best experience I ever had. Bill Gusta, Dave Kasline I have purchased or leased many vehicles in the past 35 years but this was without question the best experience I ever had. Bill Gusta, Dave Kasliner and the rest of the staff at Salerno Duane Infiniti were straightforward, courteous, and very mindful of my time. I highly recommend this dealership. More

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Oil change tire rotation I came in a few minutes late and apologized to Rebecca who was very understanding. The sales room and service waiting room are combined because there I came in a few minutes late and apologized to Rebecca who was very understanding. The sales room and service waiting room are combined because there is renovations going on. Inifiniti did a great job making this room look good. First of all, it was easy to find (wayfinding signage worked well), it was neat and clean and very comfortable (all things considered). I let Rebecca know that I forgot my coupon for the service but she assured me that I would be able to take advantage of the 10% off anyway. I was told it would take 1 hour +. At about the 1 hour mark the power went off (local storm). Luckily the guys were able to continue the work. They finished the work on my car in about 1hour and fifteen minutes and let me know it was ready. In that time I enjoyed the wifi and a great cup of coffee and a granola bar (complimentary). Rebecca let me know the estimate and was not able to process the payment because of the power issues, but took my name down and called me back later in the day (as promised) and took down my credit card information. I was handed a very clean car and Rebecca mentioned that the guys found a nail in one of my tires that they took care of as part of their due diligence. Because the sales guys were close by I was able to meet with Bill Gusta as well, who was as pleasant as can be. This was a very pleasant experience for me. Thank you Rebecca (and Bill) and Infiniti. Mike Schwartz More

by MSCHWARTZ88 Verified Customer Verified Customer

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