Bill LaBonte | Page 33

Bill and team were outstanding Bill was a pleasure to deal with on my lease renewal. He listed to exactly what we wanted in our next car and delivered. Everything was in place and Bill was a pleasure to deal with on my lease renewal. He listed to exactly what we wanted in our next car and delivered. Everything was in place and on time the day of my vehicle exchange and the process was a smooth as could be. Thanks to Adam and Bill as well as their entire team. Now time to go and put some miles on my new Explorer! More

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Way to go, Heritage Ford of South Burlington, VT! Heritage Ford is the best among five dealerships I visited over a two month period comprising five different auto brands within ten miles of my reside Heritage Ford is the best among five dealerships I visited over a two month period comprising five different auto brands within ten miles of my residence. Heritage Ford showed sales departments and service departments with superior product knowledge and experience to the other four I visited. Willingness to work with me to select a car to fit my search parameters was the reason I took a lease through Heritage Ford. The car I picked was not in their inventory at my visit on a Wednesday but was delivered on Friday, two days later. Thank you, Heritage Ford and, and Bill LaBonte, salesman, for making a tough decision easy, patiently explaining all sale and lease options available to me, car models and optional choices and financing. Thank you, Bill! More

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friendly and smooth we worked with Bill Labonte,very friendly and we had a handicap man with us and Bill was great with him as well.Abigal Prescott also made the financin we worked with Bill Labonte,very friendly and we had a handicap man with us and Bill was great with him as well.Abigal Prescott also made the financing easy and was also great with our friend. we will buy there again for sure. More

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Ford rules we had an appointment for test drive at Toyota but before our time we came to Ford check what they have for compact hybrid cars, and we meet Bill who we had an appointment for test drive at Toyota but before our time we came to Ford check what they have for compact hybrid cars, and we meet Bill who was helpful to show cars on Ford parking . It was an eye opener, I didn't know before that Ford has a such efficient cars.This different approach makes us rethink about what car do we need. The quality of interior design, power of engine, ability use only electricity drive for 20 or more miles and ability charge battery from any electric plug were a mayor factors. But price for this particular choice was top cherry on the cake, The Ford had initiative get down on cost of ownership this car that we cannot to ignore. Bill explained all those benefices with all his best , thanks to him. Moreover , Financial Services Manager Abigail Heck were more then helpful and useful in finding the financial plan and maintaining the car in the future. The purchasing Ford C-MAX Energi was a pleasant time. More

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Excellent! I would highly recommend Heritage Ford (Bill LaBonte)! He was patient, didn't pressure me and listened to what I wanted. Having ordered my 4th Explore I would highly recommend Heritage Ford (Bill LaBonte)! He was patient, didn't pressure me and listened to what I wanted. Having ordered my 4th Explorer through another dealer 2 years ago...there is no comparison to the customer service here at Heritage. When deciding to trade for a new Explorer the original dealership I bought from was not helpful or willing to compromise on anything. Bill managed to get everything I was looking for and more! I upgraded from my Limited to the Sport and managed to keep my payment from going up. I will definitely refer friends & family to Bill! More

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We love Heritage Ford Our Ford Focus lease (leased in another state) had ended and another vehicle was needed. As long time customers of Heritage, our expectations for exc Our Ford Focus lease (leased in another state) had ended and another vehicle was needed. As long time customers of Heritage, our expectations for excellent service and good value were high. We were not disappointed! In fact, our expectations were far exceeded by the welcoming, professional, friendly people we encountered during the selection of our new vehicle. Special note of appreciation to Bill LaBonte; who went beyond the extra mile to ensure that all our needs were met. Thank you Bill! More

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Fantastic customer service This was the first time I’ve bought a car by myself. The staff and Bill at heritage were incredible. They did not pressure me into anything. They simp This was the first time I’ve bought a car by myself. The staff and Bill at heritage were incredible. They did not pressure me into anything. They simply explained everything in great detail, and allowed for me to make my own decisions. Bill returned phones calls promptly, and assisted in showing me every little button and what it did in my suv. So very thankful for this experience and I will most definitely be returning More

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2017 F-150 Bill was very knowledgeable about the F150, was able to quickly answer all of our questions, and gave us a great overview of the features of our new t Bill was very knowledgeable about the F150, was able to quickly answer all of our questions, and gave us a great overview of the features of our new truck. More

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New F150 Needed a new F150. I was able to get a great price for my trade and they located a 2017 F150 with everything I requested. Buying process was quick and Needed a new F150. I was able to get a great price for my trade and they located a 2017 F150 with everything I requested. Buying process was quick and easy. More

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Used Ford F250 Overall, my experience was a positive one. The only issue that I had was that they pulled the wrong vehicle. I was in a unique situation, as I had to Overall, my experience was a positive one. The only issue that I had was that they pulled the wrong vehicle. I was in a unique situation, as I had to leave town and wasn't going to be able to put everything together before I left(ie.title, sale of my vehicle) If I not want to lose out on this vehicle, so I asked if I could put a deposit down and complete when I got back, they allowed it. Problem was, I looked at and tried out only one vehicle, I asked about others, but never looked at or drove them. When I gave them the deposit over the phone, they pulled aside the wrong vehicle, I never said what vehicle and they never asked, but why would you pull a vehicle that I had not even looked at. They pulled a brand new vehicle instead of the used one, I lucked out and the used one was still there, so in the end it all worked out, but it could have become a difficult situation. Just a little more communication on both parties could have avoided it. Overall, my salesmen were very good to deal with. More

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