Bill LaBonte | Page 34

Fantastic customer service This was the first time I’ve bought a car by myself. The staff and Bill at heritage were incredible. They did not pressure me into anything. They simp This was the first time I’ve bought a car by myself. The staff and Bill at heritage were incredible. They did not pressure me into anything. They simply explained everything in great detail, and allowed for me to make my own decisions. Bill returned phones calls promptly, and assisted in showing me every little button and what it did in my suv. So very thankful for this experience and I will most definitely be returning More

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2017 F-150 Bill was very knowledgeable about the F150, was able to quickly answer all of our questions, and gave us a great overview of the features of our new t Bill was very knowledgeable about the F150, was able to quickly answer all of our questions, and gave us a great overview of the features of our new truck. More

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New F150 Needed a new F150. I was able to get a great price for my trade and they located a 2017 F150 with everything I requested. Buying process was quick and Needed a new F150. I was able to get a great price for my trade and they located a 2017 F150 with everything I requested. Buying process was quick and easy. More

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Used Ford F250 Overall, my experience was a positive one. The only issue that I had was that they pulled the wrong vehicle. I was in a unique situation, as I had to Overall, my experience was a positive one. The only issue that I had was that they pulled the wrong vehicle. I was in a unique situation, as I had to leave town and wasn't going to be able to put everything together before I left(ie.title, sale of my vehicle) If I not want to lose out on this vehicle, so I asked if I could put a deposit down and complete when I got back, they allowed it. Problem was, I looked at and tried out only one vehicle, I asked about others, but never looked at or drove them. When I gave them the deposit over the phone, they pulled aside the wrong vehicle, I never said what vehicle and they never asked, but why would you pull a vehicle that I had not even looked at. They pulled a brand new vehicle instead of the used one, I lucked out and the used one was still there, so in the end it all worked out, but it could have become a difficult situation. Just a little more communication on both parties could have avoided it. Overall, my salesmen were very good to deal with. More

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Great service from Bill We were very pleased with our salesman Bill LaBonte. Our family has now purchased 2 new vehicles in the span of 3 months from Bill. We specifically re We were very pleased with our salesman Bill LaBonte. Our family has now purchased 2 new vehicles in the span of 3 months from Bill. We specifically requested him by name for our recent purchase of our 2017 Explorer. He is very helpful and thorough without being high pressure or pushy. Working with Bill on both vehicle transactions have been a pleasure (one purchase and one lease). We will recommend him to friends and family in the future. Thanks again Bill! Sue & Bernie More

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Great people not everything done Went to the dealer interested in a truck with a plow for my business the first sales person I was pleased with but commercial sold the truck out from Went to the dealer interested in a truck with a plow for my business the first sales person I was pleased with but commercial sold the truck out from under me so they had another truck lesser miles needed work they also included a newer plow. At first the dealer did not want to fix the truck but bill that had become my sales person got them to put the money into the truck only thing I was not happy with they did not have the wiring for the plow installed and I thought when a plow came with the truck that is the only issue I had for paying a total of 23k for the truck and being a repeat customer. More

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Wonderful experience We were searching for a reliable used vehicle and since our son and his wife had such a good experience buying a truck from Heritage Ford we made tha We were searching for a reliable used vehicle and since our son and his wife had such a good experience buying a truck from Heritage Ford we made that our first stop. We were immediately welcomed by Bill La Bonte, Sales and Leasing Consultant. We were treated like we were buying the most expensive vehicle at the dealership when in reality we probably purchased one of the least expensive. Bill and the other employees were simply outstanding and we recommend Heritage Ford to anyone wishing to purchase a new or used vehicle. We will return for another purchase! More

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Excellent Experience As I ended my lease, I explored other leasing opportunities and found none of them as easy to deal with than Heritage Ford. Bill Labonte was wonderful As I ended my lease, I explored other leasing opportunities and found none of them as easy to deal with than Heritage Ford. Bill Labonte was wonderful to work with. He was no pressure, no nonsense which made me feel very at ease. I am glad I came back to Heritage and am driving the car that I always wanted. More

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I thought i would never buy a ford We thought we were going to get a Prius. So did a friend of ours who found out about the C-Max Energi. Although there are some features that are nicer We thought we were going to get a Prius. So did a friend of ours who found out about the C-Max Energi. Although there are some features that are nicer in the Prius and the gas mileage is a little better in the Prius the Ford dealer acknowledged these, was able to show us benefits of the C-Max over the Prius and did not disparage the Toyota and anyway. In contrast the Toyota dealer use negative sales tactics to try to sell the Prius. More

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Pleasant experience! Dreading the car shopping experience, I was pleasantly surprised with our interaction with Heritage Ford. Salesman Bill LaBonte and Dave Sturgeon were Dreading the car shopping experience, I was pleasantly surprised with our interaction with Heritage Ford. Salesman Bill LaBonte and Dave Sturgeon were both easy going and informative in our search for a vehicle. I will definitely shop here again! More

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