Bill Ladd | Page 13

Went for service and ended with new car Amazing to go in for service and end up with a new car. Traded in an Outback for a Ascent. The dealership is outstanding and a lot of fun to work wi Amazing to go in for service and end up with a new car. Traded in an Outback for a Ascent. The dealership is outstanding and a lot of fun to work with. More

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They Rock! First new car in 30+ years and such a pleasant experience! From internet inquires to phone calls and then visiting the dealership, it couldn't have be First new car in 30+ years and such a pleasant experience! From internet inquires to phone calls and then visiting the dealership, it couldn't have been any more relaxed. The whole process was well orchestrated and I felt valued as a new (out of state) customer. I felt like the folks I worked with listened to me and were great in answering my questions and that the deal was fair. Would recommend this dealership without hesitation! More

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Wonderful Car buying Experience Sara and Nathan were GREAT!!! Made buying a car painless!!! I am a single woman and not all dealerships treat you with respect when you go to purch Sara and Nathan were GREAT!!! Made buying a car painless!!! I am a single woman and not all dealerships treat you with respect when you go to purchase a vehicle. Sara was my sales person she was knowledgeable and patient, like test driving with a friend, and Nathan (management) has been involved with all 3 of Subaru purchases with Landers and who I request when time to purchase a “new” vehicle!!! If you’re looking for a new vehicle ask for these two!!! More

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Great Experience We received superior care today at this dealership. Al and Bernie were very helpful in making sure we got the best deal for our family. We received superior care today at this dealership. Al and Bernie were very helpful in making sure we got the best deal for our family. More

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Very pleasant, stress-free experience Brian Klie, Al Hampton, Nathan Hudson, and Bill Ladd were all excellent! Very professional, yet personable and kind. I felt very comfortable, never f Brian Klie, Al Hampton, Nathan Hudson, and Bill Ladd were all excellent! Very professional, yet personable and kind. I felt very comfortable, never felt intimidated or "strong-armed"/pressured. I am very happy, satisfied; I will be a return customer, and I highly recommend Landers McLarty Subaru! More

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Above and Beyond Outstanding Service We were just going to browse on a Saturday night in the rain after closing hours........they were not closed. Maybe they were closing, I'm not sure, b We were just going to browse on a Saturday night in the rain after closing hours........they were not closed. Maybe they were closing, I'm not sure, but they were open for our business. Two other couples arrived at the same time and we all ended up purchasing a vehicle. That means that not only the salesmen, but the management team, and finance department were working overtime. We finished purchasing our vehicle at 11:00 pm. Everyone was kind, welcoming, and did a thorough job of making sure we were secure with our purchase. Professionalism and accommodation goes a long way in today's world. Thank you so much! More

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Generous and NO bs experience! This has been the most wonderful car buying experience of my 68 years (2019 Touring Forester)! No dirty tricks like hidden or last minute charges, a p This has been the most wonderful car buying experience of my 68 years (2019 Touring Forester)! No dirty tricks like hidden or last minute charges, a price that fit my budget, and totally knowledgeable and comfortable customer service made the drive from Atlanta to Huntsville to pick up the car totally worth it. And if it weren’t for Jodie, the internet salesperson, I never would have even considered it, as this sale was handled with a few emails and texts and NO high pressure phone calls or face-to-face visits. No need to put up with the games of major cities’ Subaru dealers. Buy in Huntsville and never look back! More

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Not like other car dealerships Amazing service , not pushy , very informative and made the process so easy. So pleased with our purchase and how helpful everyone was. They are chang Amazing service , not pushy , very informative and made the process so easy. So pleased with our purchase and how helpful everyone was. They are changing how car buying should be . We drove an hour and a half to find a dealership that wouldn’t hound us day and night . The service team is fantastic More

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Great used car experience Purchased a used 2014 Ford Mustang V-6 for my oldest son's first car. We had a very good buying experience with salesman Jesse Free. A very clean car, Purchased a used 2014 Ford Mustang V-6 for my oldest son's first car. We had a very good buying experience with salesman Jesse Free. A very clean car, inside and out, at a great price. They were unwilling to come off the asking price but it was $1400 under average retail. More

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Great buying experince. Great Staff! A special thanks, and my gratitude to Mr. Brian Klie (Sales Director) for his willingness to work with me during the complete sales process. His profe A special thanks, and my gratitude to Mr. Brian Klie (Sales Director) for his willingness to work with me during the complete sales process. His professionalism and customer service is second to none. Very much appreciated! Kudos to Arthur Tucker (AJ), sales, Nathan Hudson (Sales Manager), and Bill Ladd (Finance). P.S Loving my Outback Limited! More

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