Bill Ladd | Page 12

Went the extra mile! I had been looking at a used Crosstrek to buy for my daughter for graduation, and had scheduled a time to come see it. When I arrived a few days later I had been looking at a used Crosstrek to buy for my daughter for graduation, and had scheduled a time to come see it. When I arrived a few days later to test drive it, it was not on the lot. Through an internal mishap the car had been moved to another dealership by mistake. Not only did they get car back for me and work to get me a great deal on it, they took great care of my wife too and got her a great deal on a new car. Everyone we worked with was super friendly and helpful. I would recommend these folks to anyone! More

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Always a great experience with Subaru in HSV! I will continue to return to Landers McLarty. I have purchased two vehicles from Landers McLarty, with a total of four for my family. I have also cont I will continue to return to Landers McLarty. I have purchased two vehicles from Landers McLarty, with a total of four for my family. I have also continued to use the Subaru maintenance department for all of my services. Big shoutout to Jessica Mullins and Greg Parde. Al Hampton has helped my family and me for years. He is professional, knowledgeable, always willing to work with my schedule and goes the extra mile to make sure that my car buying experiences have been comfortable and easy. Each purchase I've made, Al was willing to take as much time with me as I needed to ask questions about the vehicles, test drive and go over the owner's manual. I extremely appreciate his patience and laid-back approach. I recently bought a 2020 Forester Sport, trading in my 2013 Forester. I was extremely pleased with the trade-in offer and the added incentives and deals offered to me when purchasing. About three days after I purchased my new vehicle, Al gave me a call to check on the vehicle and to see how I was enjoying it. Something like that says it all when making a decision/purchase of this size. Al also ALWAYS asks about my family - it truly is a pleasant experience working with him. Nathan Hudson was very helpful through the process. He offered his time and made sure I got the vehicle I wanted, even though it wasn't at the Huntsville location. Also... he hooked up my dogs with some awesome Subaru dog toys... can't say those are doing as well as my new Subaru... but it was extremely thoughtful and appreciated. Bill Ladd helped me in Finance. He was extremely pleasant and took his time, as well as Al and Nathan, to answer any questions I had and review additional packages and promotions that I could purchase. He even put together a packet of the paperwork I needed to transfer my car tag/registration, SUPER helpful! I know that Al, Nathan, Bill and the Landers McLarty Subaru Team do everything for their customers' satisfaction because they believe in the product they're selling - a true testament to that is the amount of customers that continue to return. I am extremely thankful for everyone's time and effort with my most recent car buying experience. I highly recommend Landers McLarty! More

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Fair and Professional Jada was very personable and worked hard to give me and fiance a great deal on an Enclave. We worked with her and Brian over the phone. With a little Jada was very personable and worked hard to give me and fiance a great deal on an Enclave. We worked with her and Brian over the phone. With a little leg work, Brian convinced us to make the drive from Tennessee. When we arrived, Jada had cleaned the vehicle and pulled it up front for us. They stayed late understanding the long drive we had. Brian gave us the numbers we had agreed to, no hidden fees. Bill was quick and efficient in finance with no high pressure sales tactics. The process was easy from start to finish. Will definitely recommend them. More

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We just bought our third Subaru from Landers McLarty Subaru in Huntsville AL. As always, it was a very positive experience. We did the majority of work online with Jodie and Brian Klie and Everything wa Subaru in Huntsville AL. As always, it was a very positive experience. We did the majority of work online with Jodie and Brian Klie and Everything was ready when we arrived. From the moment we were greeted by a lovely young woman who’s name I didn’t get-who asked if we were comfortable coming inside, or would prefer the Social Distancing tent they had set up in the lot - we were treated with care and consideration. I am a lung cancer survivor and am very protective of my health. Jodie Klie met us wearing gloves and a mask and offered us each a set. We accepted. Al, our sales person, was extremely kind and knowledgeable. He wore protective gear and took care of all the paperwork and gave us a thorough tour of our new vehicle. A very kind man. Bill did our financing. He had wiped everything in his office, from the chairs to the desk, the pens and magnetic pad down with Clorox wipes. He was gracious and friendly and had us in and out quickly. Brian Klie met us outside to thank us and share some of his knowledge about our new vehicle. We drove off in our beautiful new Subaru amidst wishes for safety and good health and waves from the staff. Lest I forget, there was the most delicious swag bag from Yetta that was a delightful surprise full of brand goodies which we will enjoy daily. My thanks to all of the wonderful people at Landers McClarty Subaru. You made this uncertain time so much brighter for us. This is why we keep coming back! More

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2020 Subaru Ascent Lou Birgains was our salesman. He was awesome. We have never had such an enjoyable buying experience.We drove from Chattanooga to Huntsville, Alabama Lou Birgains was our salesman. He was awesome. We have never had such an enjoyable buying experience.We drove from Chattanooga to Huntsville, Alabama to purchase our Subaru and it was definitely worth the trip. I highly recommend Lou and the Landers McLarty dealership. More

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Overall an excellent transaction, easy to do business with, and Would highly recommend Jesse, Nathan and the rest of the Landers Subaru team. This was our second purchase of a Subaru there and completel with, and Would highly recommend Jesse, Nathan and the rest of the Landers Subaru team. This was our second purchase of a Subaru there and completely satisfied. More

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Best car buying experience of my life! I came to Landers McLarty Subaru on October 29th, 2019 to test drive the 2020 Subaru Forester. It was everything I wanted and more. This is the firs I came to Landers McLarty Subaru on October 29th, 2019 to test drive the 2020 Subaru Forester. It was everything I wanted and more. This is the first Subaru I have ever purchased and Richard Donaldson, Sales Professional, made the whole experience easy. I highly recommend this dealership and this Sales Professional for all your automotive needs. If you have not driven a Subaru, do yourself a favor and make trip to Landers McLarty Subaru in Huntsville, AL. You'll be glad you did! More

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Great experience from start to finish Everyone we interacted with was nice and accommodating. Having called ahead about a used Outback, Richard help us get straight to the task at hand whe Everyone we interacted with was nice and accommodating. Having called ahead about a used Outback, Richard help us get straight to the task at hand when we arrived. He, nor anyone else, acted pushy and didn't use any salesy tactics to get me to agree to anything I didn't want. In addition to that, my girlfriend came with and me and she was also treated with respect and included in the process. I've been to a lot of places where the salespeople focus on "the guy" and ignore "the girl" like she has no say. Happy to say no one was like that here at all. Thanks for a great buying experience! More

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Kia Optima for my Sister Wonderful experience buying a surprise Kia for my sister and brother in law. Jesse and Joey were great to work with on Labor Day, 2019. They quickly Wonderful experience buying a surprise Kia for my sister and brother in law. Jesse and Joey were great to work with on Labor Day, 2019. They quickly detailed the car and puta big Red Bow on the Hood. As she walked by she remarked about the beautiful Gold Optima with no idea that it had already been purchased and was her car. She was so thrilled she said she slept with the keys that night. My sincere thanks to Jesse Free and Joey for their fine work. Richard More

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Great experience This was my second time buying from Landers McClarty Subaru and my experience was great. The salesperson was knowledgeable and negotiation wasn't lon This was my second time buying from Landers McClarty Subaru and my experience was great. The salesperson was knowledgeable and negotiation wasn't long and drawn out. It was easy to come to an agreeable price and the management and finance staff are very courteous and pleasant to work with. More

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