Bill Ladd | Page 18

Great experience , quick and easy dealing and closing deal So I now own my first Subaru!! A 2015 Forester Premium . I talked over the phone with Brandon Allen before driving 3 hours and 45 minutes to get my Fo So I now own my first Subaru!! A 2015 Forester Premium . I talked over the phone with Brandon Allen before driving 3 hours and 45 minutes to get my Forester , in the snow. I have to say it was really easy dealing with such a great Salesman. Got there he had the numbers ready and demonstrated the vehicle accessories .And after driving it home , this Subaru was Impressive. Handles the road like a dream, the interior is roomy and comfortable. I was thinking I would have a lot of road noise??? boy was I wrong , nice and quiet. The Sun/moon Roof is huge, I love it . Get yours at Landers / Mclarty . Best dealer in Alabama period. thanks Again Brandon Allen More

Report | Print

WONDERFUL I WOULD RECOMMEND THIS SALESMAN AND DEALERSHIP TO ALL MY FRIENDS AND FAMILY. MARK AGUIARE MADE MY FIRST VISIT TO THE DEALERSHIP A GREAT ONE! WHEN I WA I WOULD RECOMMEND THIS SALESMAN AND DEALERSHIP TO ALL MY FRIENDS AND FAMILY. MARK AGUIARE MADE MY FIRST VISIT TO THE DEALERSHIP A GREAT ONE! WHEN I WANT OR NEED ANOTHER SUBARU. THIS IS THE ONLY PLACE I WILL GO LOOKING!!! More

Report | Print

Bought a 2016 Subaru Crosstrek I purchased a new Crosstrek from Lander's McLarty Subaru Hunstville, AL. The sales person who helped me, Mark Aguiar, made the whole process very eas I purchased a new Crosstrek from Lander's McLarty Subaru Hunstville, AL. The sales person who helped me, Mark Aguiar, made the whole process very easy. Mark was prompt in answering my questions, we were able to negotiate a good price quickly, and he followed up with a nice explanation of the car's features. There was a slight issue with an unexpected charge on the sales invoice. It would have been nice to get an verbal overview of all the charges that affected the final sales price, specifically the doc fee, as this was not pointed out to me while I was signing the paperwork. The process of signing the final paperwork seemed rushed to me and I wish Bill Ladd had taken more time to go over everything instead of just handing me papers to sign. I contacted sales manager Deonte Sutton about the doc fee and he was accommodating. I feel like the dealership should have been more up front about this even though overlooking the charge was technically my mistake. In the end they agreed to compensate me for the misunderstanding, so I have no complaints. More

Report | Print

I enjoyed buying my subaru here. Nathan was very knowledgeable about the cars and options. He was very relaxed and helpful. He wanted to make sure I bought the right car for my need Nathan was very knowledgeable about the cars and options. He was very relaxed and helpful. He wanted to make sure I bought the right car for my needs. He made the car buying experience enjoyable. Bill was likewise informative, efficient, and relaxed. He helped me choose the right financing option. More

Report | Print

Legacy purchase I negotiated purchase of a Legacy from the Memphis area, got the best price from this dealership, and when I drove 4 hours to the dealership in Hunsts I negotiated purchase of a Legacy from the Memphis area, got the best price from this dealership, and when I drove 4 hours to the dealership in Hunstsville, they treated me exceptionally well. Honest, flexible and driven to satisfy the customer. More

Report | Print

Excellent with no pressure Mark was knowledgeable and showed us several options. He didn't try and put us into a more expensive car. Overall it was a very good experience. Mark was knowledgeable and showed us several options. He didn't try and put us into a more expensive car. Overall it was a very good experience. More

Report | Print

Best Dealership! I want to say this dealership is awesome! I dealt mainly with everyone via email and the phone, but everyone was very polite and worked very hard to I want to say this dealership is awesome! I dealt mainly with everyone via email and the phone, but everyone was very polite and worked very hard to get the vehicle I wanted at a fair price including financing. They also delivered the vehicle to me! I am so glad I found this place and I will definitely recommend it to anyone looking to buy a car. So happy with my purchase and my experience here!! :) More

Report | Print

My 1st online car purchase and my 1st Subaru purchase Is it your goal to be abused, ignored and left with the feeling of being rode hard and put up wet after purchasing a car??…..then don’t go here b Is it your goal to be abused, ignored and left with the feeling of being rode hard and put up wet after purchasing a car??…..then don’t go here because this group is knowledgeable, respectful, and courteous with a show room like no other dealer I’ve been to. Visual aids, interactive displays along with the mechanical models that help explain not only the cars attributes but every accessory that’s available for your new Subaru. I drove from Franklin,TN to sign papers after purchasing the car online and I was working with two other local dealers before I found these guys..... More

Report | Print

Sales staff is amazing! But finance outside dealership I worked directly with Brandon Evans who was beyond amazing. I had been involved in a serious car accident that resulted in totally my vehicle. We con I worked directly with Brandon Evans who was beyond amazing. I had been involved in a serious car accident that resulted in totally my vehicle. We contacted Brandon Evans who sent us pictures of various vehicles that met our needs. Then rather than me having to come to the dealership, he brought the vehicle to us in Decatur to look at . He told us about the car and never tried at any time to hard sell us. We were so impressed with his professionalism and willingness to help us. We discussed a price and he worked with Brian Klie to get the vehicle at the price we wanted. Big Thank You to Brandon and Brian! After having such a great experience with them, we were unprepared for the experience we had with Bill Ladd in finance. We were very specific about the bank we wanted to work with but despite having a high credit score this bank offered us an 8.25% interest rate. We questioned this but he brushed it off and found a lower rate at 3.99% and I signed the paperwork which was Totally my mistake. After leaving dealership, we went to our original bank and there had been a problem and we really qualified for a 1.99%. The bank called Mr. Ladd and he said he would not run the original loan through to allow for financing with our bank. While at the bank the next day, Mr. Ladd sent paperwork that did not add up to the correct amount. When the loan officer called him to get additional information and to tell him that I had decided to go their extended warranty and their gap insurance, he went off on the phone to this young woman and told her that they had a signed contract and he would not void it and that I could refinance with them when the loan went thru. I spoke to him on the phone and it became very heated. I called the dealership and spoke to Josh Gregory who said he was aware of the situation, that he would change the loan to exactly what we wanted. He sent the information to the bank, I got the loan and saved almost $3000.00 by financing with my bank. I have never been treated so badly by someone in my life. Bill Ladd should be fired in my opinion. If you go to this dealership.....work with Brandon Evans (great), Brian Klie or Josh Gregory because they understand great service and are willing to go beyond expectations. But, avoid Bill Ladd at all costs. He is rude, offensive, and a liar. More

Report | Print

Great Car Buying Experience We had a great experience buying our new Subaru Legacy at Landers McLarty Subaru. Adrian Koby was our salesperson. He was friendly, very knowledgeable We had a great experience buying our new Subaru Legacy at Landers McLarty Subaru. Adrian Koby was our salesperson. He was friendly, very knowledgeable about the car and really sold us on the quality of it without being high pressure at all. He did his best to get us the best deal he could on exactly the car we wanted. More

Report | Print