Bill Ladd | Page 17

Great Dealership with outstanding service Leased my second Subaru from Al this week. We have a 2017 Outback and Forester. Al answered all of our questions with a smile on his face, was patien Leased my second Subaru from Al this week. We have a 2017 Outback and Forester. Al answered all of our questions with a smile on his face, was patient , and got back to us in a timely manner. One of the best experiences buying a car that I have ever had. Deonte the new car sales manager was very willing to try getting us into the car we wanted within our budget . Bill in Finance was easy to talk to and completed our paper work in a timely manner. More

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Outstanding We purchase a new car every few years (we are a family of 5) and have owned most of the major cars. Our buying experience at this dealership was the e We purchase a new car every few years (we are a family of 5) and have owned most of the major cars. Our buying experience at this dealership was the easiest and by far the fastest of any purchase. We bought two cars and it was an outstanding experience. We will buy from them again and recommend this dealership to our friends. More

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Go Landers McLarty! I have never had a better experience with purchasing a vehicle. The salesman, Al Hampton, was very informed and walked me through the purchase with I have never had a better experience with purchasing a vehicle. The salesman, Al Hampton, was very informed and walked me through the purchase with ease. The financial department was wonderful. Thank you, Landers McLarty Subaru More

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Forester CPO Excellent experience with the everyone at Landers McLarty. All were knowledgeable and available even when juggling more than 2 or 3 customers. The t Excellent experience with the everyone at Landers McLarty. All were knowledgeable and available even when juggling more than 2 or 3 customers. The team worked closely to keep things moving. More

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Very nice people I was quite pleased with the performance of the sales staff, especially Patrick Fisher. he and his colleagues were very nice and helpful. They found I was quite pleased with the performance of the sales staff, especially Patrick Fisher. he and his colleagues were very nice and helpful. They found the perfect slightly used car for my granddaughter. Also, the finance department, Bridget Brooks in particular, were very helpful and made the long process of signing all that paperwork a pleasant experience. More

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This was the best experience I've ever had buying a car. These guys really know what they are doing and how to treat customers like people and not just dollar signs. Great no hassle service, highly knowledg These guys really know what they are doing and how to treat customers like people and not just dollar signs. Great no hassle service, highly knowledgeable staff, just really good people to do business with. The whole experience was really great and Mark Aguiar was an excellent salesman. I'll be back in a few years for my next vehicle that's a certainty. More

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Great New Car Experience x 2 I have purchased two Outbacks from this dealership and with great experiences on both occassions. Last year I bought a 2015 Outback and Sarah helped m I have purchased two Outbacks from this dealership and with great experiences on both occassions. Last year I bought a 2015 Outback and Sarah helped me with the process. She has always been friendly, easy to talk with, and never pushy. I live in Chattanooga and prefer this dealership to others because they are courteous, have an excellent service department, and flat out the best deal on a new Subaru. Don't waste your time with other dealerships that undervalue the customer. You are awesome Sarah! More

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Excellent Customer Service I had a great experience before and after the purchase of my Subaru Outback. Thanks to Sales Professional David Carmack for finding the perfect car fo I had a great experience before and after the purchase of my Subaru Outback. Thanks to Sales Professional David Carmack for finding the perfect car for me. Thanks to others behind the scenes in sales, sales management and parts department for great service. I highly recommend this Subaru dealership. Great customer service overall, thank you. More

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Fantastic Everyone I dealt with was absolutely fantastic!! They made me feel very comfortable and were able to deal with my tight time frame with no trouble! Everyone I dealt with was absolutely fantastic!! They made me feel very comfortable and were able to deal with my tight time frame with no trouble! More

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Outback Purchase April 16th,2016 Our salesperson, Heidi, was new very personable and professional. She listened to our concerns and needs in order to find us the right car for us. Th Our salesperson, Heidi, was new very personable and professional. She listened to our concerns and needs in order to find us the right car for us. The previous owner of the vehicle we purchased did not turn in all the keys for the vehicle, so we requested an additional key and were told that we could purchase one for $300 and make an appointment to bring the car back to have a key programed, we were quite surprised by this. We have never purchased a car that only had one key. We usually have our car serviced at a private repair shop, because the dealership does not offer discounts or incentives for car owners to return for services. Although the customer service was very good, the delivery of the vehicle was weak. The car was not cleaned well and we only received one key. We did not feel as though our purchase was appreciated and like we had been rushed away without closure. We are happy with our vehicle and did receive what we felt was a good deal on our purchase. We have bought cars from Landers McLarty before and were impressed with the free additional services and the personal customer service follow up we received. Overall, our car purchase was a good experience and we will recommend Landers McLarty Subaru to others. More

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