Bill Larson | Page 34

Great customer service from the time I walked through the door for the first time, to me driving away in a brand new Wrangler. Bill Larson was very patient with me. He was very thorough going over all of my door for the first time, to me driving away in a brand new Wrangler. Bill Larson was very patient with me. He was very thorough going over all of my options and spent a considerable amount of time getting me the best deal. I was originally ineterested in a used 2012 Wrangler on the lot. After Bill had explained how I could just as well own a new 2013 Wrangler, I didnt expect that at all. They gave me a good trade in on my truck which also made this purchase possible. I am thrilled with the treatment I and my wife received and I will gladly be servicing my Wrangler at this location. More

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Bill was very easy to work with. He has a customer-centric, no-pressure technique that makes buying a new vehicle a pleasant experience. When we are ready to buy my wife's jeep, he's our guy customer-centric, no-pressure technique that makes buying a new vehicle a pleasant experience. When we are ready to buy my wife's jeep, he's our guy. The dealership had great incentives and financing options to make buying a new Ram affordable. Brandon did a wonderful job explaining our financing options and really worked with us to make getting an extended warranty worth our while. Overall, we found the dealership easy to get to, had a friendly and professional staff, a good selection of vehicles, a clean and inviting showroom and great service after the sale features. Sincerely, Charles and Lauri Weber More

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This was the best buying experiences I have had buying a new car. Bill was extremely knowledgable about his products and never pushy. The dealer has a great inventory and went out of their way to get the de new car. Bill was extremely knowledgable about his products and never pushy. The dealer has a great inventory and went out of their way to get the deal together. I would absolutely refer this dealer and Bill Larson to anyone looking to buy a dodge car or truck. More

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Branhaven was an absolute pleasure to deal with from start to finish. The staff are very professional and friendly and they worked hard to make the customer feel welcome and comfortable. I would like to start to finish. The staff are very professional and friendly and they worked hard to make the customer feel welcome and comfortable. I would like to thank the staff for helping me purchase a great vehicle and service, especially salesman Bill Larson. Mr. Larson is an outstanding employee as well as a good man. It is my strong opinion that Mr. Larson is a essential asset to the dealerships success. More

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Overall experience at the Dealership was very good. Business Office and Sales Manager where very easy to deal with and made purchasing the vehicle much easier. Salesman was very pleasent and helpful a Business Office and Sales Manager where very easy to deal with and made purchasing the vehicle much easier. Salesman was very pleasent and helpful and was very thorough in showing my wife and I all the ins and outs of our new vehicle. More

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I stopped on my way back from work one day to look at possibly getting a Ram. I was met outside after a short time by Bill Larson. After shooting the breeze and answering every question I asked patiently possibly getting a Ram. I was met outside after a short time by Bill Larson. After shooting the breeze and answering every question I asked patiently (I asked about 3,215 questions), I was confident I wanted to buy a new Ram from Branhaven. I returned 6 months later on 7/30/2012 with money saved up and a more serious idea of what I wanted. Who met me out by the trucks but Bill. Bill left a lasting impression from 6 months earlier because he didn't act like a salesman, it was almost like I was dealing with a close friend I'd known for years. This opinion did not change throughout the process. From the first conversation to when he handed me the keys to my BEAUTIFUL new Ram, Bill acted like a big brother watching over me the whole time, working very hard to see that I not only got the best deal but also that me and my father enjoyed our time at Branhaven offering coffee, chips, soda, and whatever else they had. I was then referred to sales manager Mike Ramcke who kept up the positive opinion of the experience by trying to find every incentive and shortcut he could to ensure I was offered the best financial deal. Finally I was referred to Brandon Campbell who offered some warranty deals. But after this I was met by Bill Larson again who had meanwhile had my new Ram detailed and prepared and was ready to patiently show me every little feature on my new truck. Bill treated me and my father with respect and hospitality and left a real feeling of satisfaction for the whole experience of buying my first-ever new truck. He is the reason I will recommend Branhaven Chrysler to ALL of my friends and work associates. Branhaven Chrysler is extremely lucky and should be grateful that they have people like Bill working for them. More

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I just leased a new Jeep Liberty this week, and I was very pleased with my experience with the people at BranHaven. Bill Larson and Mike Ramcke were extremely patient and very knowledgeable about all as very pleased with my experience with the people at BranHaven. Bill Larson and Mike Ramcke were extremely patient and very knowledgeable about all aspects of the buying process. I felt like they listened to me and my financial concerns and worked with me to find the best fit for me. Throughout the entire experience I was treated with kindness, helpfulness, and patience while at no time feeling pressured. Bill explained the car's features thoroughly and even programmed my blue tooth and garage door opener for me. Mike worked very patiently with me to get me a great deal that fit into my budget. I would absolutely recommend this dealership to anyone who is interested in buying or leasing a new car. Kristin Castellano More

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This has been my first time buying a brand new vehicle, and I must say that my experience at Branhaven Motors deserves nothing but positive feedback. From the moment I walked in the door, I felt extremely and I must say that my experience at Branhaven Motors deserves nothing but positive feedback. From the moment I walked in the door, I felt extremely welcome and not once did I feel any pressure to purchase something. My sales consultant, Bill Larson, made this a very pleasurable experience for me, being a nervous first time buyer. He was very knowledgable and addressed all of my questions and concerns without hesitation. Bill was extremely personable and expressed himself in a very professional manner. He made the whole process, from start to finish, go as smoothly as possible, and helped me to get a great deal on my Jeep. I will definately be back in the future and will, without a doubt, recommend Branhaven motors to anyone that may be looking for a new vehicle. More

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I had an exceptional experience at Branhaven Motors. I had been to several other dealers around the Hartford area since it is closer to my house but I felt I was not getting the best deal so I decided to had been to several other dealers around the Hartford area since it is closer to my house but I felt I was not getting the best deal so I decided to take a trip to Branhaven because I had heard great things about them. I was greeted as soon as I walked in which was not the case at some other dealers and ended up talking with Bill Larson. Bill was very personable and took the time to understand what I was looking for and the price range that worked for me. Without even mentioning the offers I received at other dealers, he was able to offer me the same vehicle I had been looking for at $3k less than the Hartford area dealers. He also had asked a long list of questions that would result in potential customer discounts (including one that was never asked by any other dealer and ended up being a significant discount for me). At that point, I knew I could trust Bill and the rest of the Branhaven team. Since I received such a great price, I began asking about some options that I wanted originally but knew I couldn't afford at the area Hartford dealers at the higher price. Ultimately, Bill gave me a list of vehicle options detailing financing vs. leasing since I was interested in both and left me to make the decision with no pressure. Meanwhile, I received several calls from the other dealers asking for an answer if I was going to accept their deals. Since I knew I could trust Bill and feeling absolutely no pressure, I made the easy decision and went with Branhaven's offer. The only better decision I could have made along the way was going to Branhaven first and not wasting my time at the other dealers who didn't have my best interest in mind. Great job Bill and team and thanks so much again!! More

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I have purchased many new cars throughout my life. The people at the Branhaven dealership were top notch! Salespeople Richie Iannotti and Bill Larson went "above and beyond"! The finance person, Brandon people at the Branhaven dealership were top notch! Salespeople Richie Iannotti and Bill Larson went "above and beyond"! The finance person, Brandon Campbell was exceptional. This is a GREAT dealership and one I would recommend without hesitation! More

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