Bill Mehrkens | Page 21

My sales rep was Bill Mehrkens and he was exceptional! When I purchased my previous Mercedes in 2018 I remember I walked in to Rockville Center and the sales rep was rude so I walked out and purchased it When I purchased my previous Mercedes in 2018 I remember I walked in to Rockville Center and the sales rep was rude so I walked out and purchased it at the Manhattan Mercedes dealership. While this rep at Manhattan wasn’t rude I felt that after he sold me the car he didn’t care about any issues I had afterwards. This time around I wanted another Mercedes and only gave RVC a second chance because I was desperate and it was the closest one to my house. I was sent to Bill by mere coincidence but I’m so happy because he made my process comfortable and was extremely helpful. He wasn’t pushy and didn’t make me feel like I was just a “sale.” He went above and beyond with customer service. 1) he had patience when I was unsure which car I wanted. 2) I had various issues with the closing process but he was extremely helpful with that. 3) Then after I drove the car off the lot Bill was still only a text away and extremely helpful once again when the car had an issue by setting up my service appointment for me a week AFTER he had already sealed the deal. I have this idea of car salesmen being like sharks and just trying to hit numbers but he treated me like family. Though I didn’t have the best experience with the first rep, He is the main reason I will be returning to your dealership for future purchases! More

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Bill Mehrkens gave me great advice and counsel on leasing my 2020 GLC 300. I will always seek him out on any new MBs for me and my Family my 2020 GLC 300. I will always seek him out on any new MBs for me and my Family More

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Bill was remarkable. He answered all my questions and the whole process was seamless. I highly recommend purchasing or leasing a car with him. Truly exceptional! whole process was seamless. I highly recommend purchasing or leasing a car with him. Truly exceptional! More

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Everything was exceptional. Bill Mehrkens was great! Very professional and provided great customer service. He explained things thoroughly and took time with me to go ever any questions I had. He followed up professional and provided great customer service. He explained things thoroughly and took time with me to go ever any questions I had. He followed up twice already and answered my calls promptly with questions I had. It was a terrific experience. I appreciated the time he gave me & making it a wonderful experience especially since this was my first Mercedes. He made it a very exciting experience. More

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I was a customer of another Mercedes dealership closer to my home for several years. Bill Mehrkens was highly recommended to me by my parents who, over many years, have purchased several vehicles from MB of my home for several years. Bill Mehrkens was highly recommended to me by my parents who, over many years, have purchased several vehicles from MB of Rockville Centre for his professionalism, honesty, efficiency, full knowledge of the MB vehicles, courtesy and kindness. Bill exceeded my high expectations and made what can otherwise be a stressful experience a pleasure. Bill is a true gentleman and an excellent salesperson ! MB of Rockville Centre should be proud to have Bill as a member of its team !! Like my parents I will now recommend Bill and MB of Rockville Centre to my friends and family !!! Thank you Bill and entire MB of Rockville Centre team !!!! Thanks again! More

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This is my second time around with this dealership and This is my second time around with this dealership and like my initial experience, this time around was also great. The experience was exceptional f This is my second time around with this dealership and like my initial experience, this time around was also great. The experience was exceptional from the beginning to the end. The entire process was stress and hassle free. Bill my sale representative was great. He kept me informed throughout the entire process and continues to check in on me periodically to make sure that everything is still going well. The entire team at Mercedes-Benz including the service department has always been both professional and courteous. I truly appreciate the exceptional service at this dealership. I would highly recommend this dealership and brand to others. More

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Great Experience I had a complicated situation and I believe that it was handled in the best way possible. I had a great experience and will be sure to return for my n I had a complicated situation and I believe that it was handled in the best way possible. I had a great experience and will be sure to return for my next car. More

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Lease of 2020 Mercedes-Benz C300 from Bill Mehrkens of MBRVC The entire process was customer friendly and everyone was extremely helpful, making it a very enjoyable experience! Bill Mehrkens was a pleasure to d The entire process was customer friendly and everyone was extremely helpful, making it a very enjoyable experience! Bill Mehrkens was a pleasure to deal with! More

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Best new car buying experience ever. I just leased a new Mercedes GLB from MBRVC, I have to admit this was the best experience I ever had leasing cars. I've been leasing cars all my life I just leased a new Mercedes GLB from MBRVC, I have to admit this was the best experience I ever had leasing cars. I've been leasing cars all my life and I never had a such a quick and smooth process like now. Especially now in this new Post-Covid Era things are more certain than ever, I didn't want to go to dealership in person and wanted to do most of work by phone or e mail. Bill Mehrkens turned out to be blessing from God, he was so wonderful throughout the whole process. Just few e mails, he gave me the best price what I was looking for and the exact vehicle with options I wanted. Just went to dealership once to pick up the car and that's it. Bill was extremely helpful and cooperative throughout and stayed in touch till all was done and made sure all was good. I couldn't have been happier. Will highly recommend Bill and MBRVC. More

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Such a great experience with Mercedes rvc. Both Bill M and Bill R were super friendly and helpful. They helped me pick a better car with a great price. Will happily recommend them to others. and Bill R were super friendly and helpful. They helped me pick a better car with a great price. Will happily recommend them to others. More

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