Bill Milian | Page 8

I call in the AM and tell Alejandro I was coming down with my wife to buy an F350 and that we had to leave by 430 in order to pick up our daughter at daycare. I live an hour away from the dealership and with my wife to buy an F350 and that we had to leave by 430 in order to pick up our daughter at daycare. I live an hour away from the dealership and our schedules aren't that flexible. En route, I call and speak with Bill to make sure he is aware I'm coming down, since I never got the call back from Alejandro I was expecting. I get there, the bed is all tore up and the cloth chairs are stained significantly, which caught me by surprise because they didn't show or mention it in the listing. But I drove it anyways and still wanted to buy it. Then we get down to business and they offer me almost three grand less than CarMax for my 2022 Hyundai Tucson, which looks brand spanking new, and they also raise the price of the truck one thousand dollars. I'm not making this up people. Of course I ain't having it, so they match the Carmax and bring the price back down to what it was listed for. Still not good enough because I was misled by the pictures, so they drop the price a little more. Now we have a deal and it's time for financing. It's taking forever and I've already been here three hours. They get back to me and tell me my wife has to cosign with me , so we're beyond pissed at this point, but we just want to get the deal done so we go ahead and do that. Little did they know, I was already qualified by other banks (USAA, Chase, etc.) Still...that wasn't good enough. Because of a discrepancy on our credit report, which no other lender brought up and which we cleared up on the spot before we even left the dealership. Yet, they kept asking for more evidence that the debt was paid. I'm a disabled vet and my wife is a hotshot nurse, we don't have time for all this nonsense. They shouldn't have wasted our time like that. It shouldn't have taken nearly 4 hours for them to turn us down. We left that dealership after 430 and were pissed! I gave them till the next day to get their finance together and they were still asking for things I already gave them, they just weren't reading what I gave them. In the end, I feel like they could have made something happen, but they wanted to get their money back from me that I negotiated down. So because of their selfish actions and lack of integrity, what happened happened and I am stuck without a truck writing this crappy review. I'll buy my truck somewhere else thank you. I'd give you guys 0 stars if I could since you were of 0 help. More

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Gary has been our salesman for years and many to come! He’s the best! He’s the best! More

by mdimase Verified Customer Verified Customer

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Kim Williams was such a great help, walked me through ordering my new Ranger. She kept me posted every step of the way. Love you, thank you so much! ordering my new Ranger. She kept me posted every step of the way. Love you, thank you so much! More

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Our sales person was pretty good but the general sales manager Bill Milian was an absolute jerk! Zero sales skills and a horrible personality. Nearly took our business elsewhere, and definitely would ha manager Bill Milian was an absolute jerk! Zero sales skills and a horrible personality. Nearly took our business elsewhere, and definitely would have gone elsewhere if we had to work directly with him. There are at least 5 other Ford dealers within easy reach, and countless other brand dealerships. This sales manager is absolutely costing you a lot of deals. This dealership itself is also pretty dilapidated compared to More

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Nick Nicholas Ford was the BEST buying experience I have had when purchasing a vehicle. Kim Williams was the Absolute best sales representative that I have dealt with! She was professional, courteous, knowl had when purchasing a vehicle. Kim Williams was the Absolute best sales representative that I have dealt with! She was professional, courteous, knowledgeable, and very helpful. Finance Manager(David Clark) was terrific, no pressure and very knowledgeable. I will definitely be back to Nick Nicholas for my next purchase and will refer to my Friends/Family. BEST FORD DEALER IN THE AREA! More

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I appreciate the friendly and professional attitude of everyone that I was in contact with! Joe Velez was very accommodating each time I was in contact with him! everyone that I was in contact with! Joe Velez was very accommodating each time I was in contact with him! More

by JOEBAXTER Verified Customer Verified Customer

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Gary, Bill, and Frank, to name the main players in my purchase experience at Nick Nicholas Ford, all rate 5 stars *****. The rest of the staff was friendly and helpful, too. This was by far the best new purchase experience at Nick Nicholas Ford, all rate 5 stars *****. The rest of the staff was friendly and helpful, too. This was by far the best new vehicle purchase experience I have had in my 57 years of driving. More

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What a nice lady. Vicki was extremely patient with us as we went backwards and forward between two cars. She answered all our questions and in the end got us the deal Vicki was extremely patient with us as we went backwards and forward between two cars. She answered all our questions and in the end got us the deal we wanted. The Dealership has a great reputation and with employees like Vicki it is no wonder why. Thanks for everything. More

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Friendly people that are great to deal with. They do not over price their vehicles like some other dealers with “market adjustment” fees. They do not over price their vehicles like some other dealers with “market adjustment” fees. More

by 4millers Verified Customer Verified Customer

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Kim made the car buying process so easy! She was patient, understanding and not pushy at all. She went above and beyond in finding me the right vehicle. I will definitely be recommending She was patient, understanding and not pushy at all. She went above and beyond in finding me the right vehicle. I will definitely be recommending her to my friends and family! More

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