Bill Moody
Bill Moody at Toyota Sunnyvale
Refer Me

Bill Moody | Page 6

Service Manager

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

Contact Me
not yet
rated
55 Reviews

Bill, a 26 year Bay Area Resident. Having worked 43 years in the Automotive Service Department including years as a hands-on Technician, it is no surprise that his deep Product Knowledge, combined with his true enjoyment of working with his Toyota Sunnyvale customers that he has created numerous very happy customers. When he has a day off, Bill enjoys Family Time, Golf and Traveling.

Dealership Experience

14 yrs

Industry Experience

46 yrs

Specialties & Trainings

Master Certified with Toyota as a Service Professional.

not yet
rated

55 Reviews

Write a Review

55 Reviews of Bill Moody

September 24, 2013

Dealership Rating

Fast, courteous, and knowledgeable staff. Didn't try to press me to fix things that didn't really need to be fixed (like the floor mat issue) More

by d2v2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2013

Toyota Sunnyvale responded

Thank you for the review. Our service department always practices low-pressure service because the customer always comes first. If there is any automotive need we can help with in the future, don’t hesitate in contacting us. Also, don’t forget that we offer a free, scheduled shuttle service to all our service customers as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

May 18, 2013

Dealership Rating

I bought new tires the day before at another place, and wanted to get an alignment. The service was done right away, while i waited and the price was competitive. More

by Starbuck58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013

Toyota Sunnyvale responded

Thank you for sharing your experience aligning your tires at our dealership. We are glad that you were pleased with the work performed and felt your time was valued during your stay. We hope that you will return to our dealership for all of your servicing needs in the future. Be sure to take advantage of the free scheduled shuttle service we offer as part of our “10-Point Value Guarantee” the next time you come in. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

May 14, 2013

Dealership Rating

My service advisor at Sunnyvale Toyota (Bill Moody) always gives me the best advice as to what needs to be done and what does not. Some dealerships "pad the bill" without regard to cost. Sunnyvale To More

by harion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2013

Toyota Sunnyvale responded

Harion, Thank you for the excellent review. We believe in being friendly, helpful, honest and trustworthy and are glad to hear that Bill has upheld that standard. Please feel free to call or stop by if there is any automotive need we can help you with. Also, don’t forget to take advantage of the free shuttle service we provide as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

April 29, 2013

Dealership Rating

Bill is awesome at his job! he always takes care of my car when its needs a fix and never disappoints in making sure im taken care of. you can tell he works hard at his job and what he does to make sure t More

by rmendoza11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2013

Toyota Sunnyvale responded

Thank you for taking the time to share your experience with us. It is great to hear that you are pleased with the service Bill provided; it is a delight to serve you. Customer satisfaction is our utmost priority here at Toyota Sunnyvale, so if you have any concerns with your vehicle or if there is anything else we can do for you, please don't hesitate to let me know. I'd also like to invite you to take advantage of our free shuttle service we provide our customers as part of our “10-Point Value Guarantee” the next time you visit our Service Center. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

April 29, 2013

Dealership Rating

Dropping off was great, Bill answer all my questions and turn around was perfect. It was really busy but what can I expect, it was a Saturday. Simon helped me when the vehicle was done explained everything More

by Alpha22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Simon Guzman

May 01, 2013

Toyota Sunnyvale responded

Thank you for the 5-star rating. We are delighted to have made such a good first impression on you, and hope that you left our dealership with a smile. We look forward to continuing to work with you for many years to come. Also, please keep in mind that we offer a free loaner car with any repair estimated at $400 or more as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

...
6

Dealership Inventory (330 Vehicles)

used 2022 Lexus RX 350 car, priced at $39,185
2022 Lexus RX 350
used
Silver exterior
Automatic
Front-wheel Drive
used 2020 Mitsubishi Outlander car, priced at $19,674
2020 Mitsubishi Outlander
used
White exterior
CVT
Four-wheel Drive
new 2024 Toyota Highlander car, priced at $48,524
2024 Toyota Highlander
new
N/A exterior
Automatic
All-wheel Drive
new 2024 Toyota GR Corolla car, priced at $39,672
2024 Toyota GR Corolla
new
Ice exterior
Manual
All-wheel Drive
used 2021 Volkswagen Jetta car, priced at $18,281
2021 Volkswagen Jetta
used
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
used 2019 Audi RS 5 car, priced at $53,484
2019 Audi RS 5
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive