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Bill Murdock
Bill Murdock | Page 33
Service Consultant
Orange Buick GMC
3883 West Colonial Drive
Orlando, FL 32808
477 Reviews
With a welcoming smile Bill makes your Service visit a "Easy Breezy Experience". Customers love him and so would you. Stop by and see him today.
Read moreDealership Experience
34 yrs, 5 mos
Industry Experience
45 yrs, 10 mos
477 Reviews
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477 Reviews of Bill Murdock
October 21, 2020
My 10,000 mile service was performed as expected, in a very reasonable amount of time. I was kept informed in the waiting room, and had no surprises. The only negative that is keeping this from being 5 very reasonable amount of time. I was kept informed in the waiting room, and had no surprises. The only negative that is keeping this from being 5 stars is the online scheduling was sub par. I received no less than 10 automated notifications of my appointment, several contradicting each other, due to a scheduling quirk that apparently allowed me to double book over another time slot. I will call for scheduling an appointment in the future. More
by pfvjr23
Verified Customer
October 14, 2020
It was a pleasure working with Rod to purchase my Buick Envision. He Explained the entire car to me. He was very helpful, not pushy at all. Very professional. Envision. He Explained the entire car to me. He was very helpful, not pushy at all. Very professional. More
by donna929
Other Employees Tagged: Michael Richardson , Rod Connole, Sven Reiter
October 14, 2020
Bill is no longer in inside service. Bad experience recently with new people. I was given estimate for repair that only included labor. Then when I got the bill I was overcharged 3 hours labor and pric recently with new people. I was given estimate for repair that only included labor. Then when I got the bill I was overcharged 3 hours labor and price of part. 130$. Lauren stepped in to fix Ruebens mistake. She is fine. It is out of my way for regular service. If Bill is not there I am going to Hudson Tire They have trained and experienced mechanics More
by FREDDYFIDDLE64
Other Employees Tagged: Laura Cottom
October 09, 2020
Fast, Courteous, Professional service. From the time we entered the dealership to the time we left everyone was very professional and treated us as one of the family. entered the dealership to the time we left everyone was very professional and treated us as one of the family. More
by tsye1
September 29, 2020
Prompt & courteous service. Dealership was clean & all staff that we spoke to were kind & helpful. We have always been impressed with the knowledgeable staff. Definitely would recommend to others. staff that we spoke to were kind & helpful. We have always been impressed with the knowledgeable staff. Definitely would recommend to others. More
by MARYDINK
September 25, 2020
I was waiting for a call back because I left a message to see if I can come earlier, but i didn't get a call back, but when I arrived the service department was ready. then there wasn't any clear direction w see if I can come earlier, but i didn't get a call back, but when I arrived the service department was ready. then there wasn't any clear direction where to pay for the service. Is there still a free car wash or vacuum after service is rendered? I didn't get it . More
by AHILL184
September 07, 2020
Have a problem when I bring my car in for routine maintenance and after picking the car up the transmission which was not touched and was serviced a number of months ago has a problem 2 days later. I maintenance and after picking the car up the transmission which was not touched and was serviced a number of months ago has a problem 2 days later. I have kept this car up to date on service, my advisor Robert Cicero is great about necessary maintenance. It just seems questionable that a vehicle that was running perfectly before being brought in for brake fluid, coolent change and oil change would have a transmission problem. More
by depapa
Other Employees Tagged: Robert Cicero
September 03, 2020
My service experience was both timely and well executed. I was pleased to be advised of issues found in my car and yet no pressure to complete them that day. I will contact Bill for an appointment to corr I was pleased to be advised of issues found in my car and yet no pressure to complete them that day. I will contact Bill for an appointment to correct some of the issues. More
by smweiss
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