Bill Parks
Bill Parks at Napleton Ford of Oak Lawn

Bill Parks | Page 3

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.9
212 Reviews
4.9

212 Reviews

Write a Review

212 Reviews of Bill Parks

May 29, 2026

Dealership Rating
Employee Rating

I needed to bring my car in fir a recall. Bill Parks was the service writer that assisted me. The car was ready for pickup in less than 2 houes. More

by brokenbonesrn
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Service Communication
Recommend Dealer
Yes

May 29, 2026

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Very fast service! Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. More

by katherinebaer
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2026

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Napleton Ford succeeds through exceptional customer service, trusted vehicles, dedicated employees, community involvement, and innovation. More

by Nat
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Recommend Dealer
Yes

May 29, 2026

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Excellent customer service. Had an appointment at 8am and was in and out in a timely manner. More

by jcast2831
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Recommend Dealer
Yes

May 29, 2026

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The service at this dealership is always professional, friendly and accommodating. Beginning with the person answering the phone. The service team is the best ! Jacob kept me abreast of the issue, process More

by Cleop
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Pierson

May 28, 2026

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This dealership is the best place to go to for all your service issues and they have experience tech personal,service dept has very professional staff tim ,Kevin,and management BJ took great care of my iss More

by girlbigeye
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris , Kevin,BJ,etc.service department.

May 23, 2026

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The service writer was extremely helpful and knowledgeable. He recommended a service package that was needed at a reasonable price. I am extremely happy with my experience at Napleton. More

by Hey Dude
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

May 23, 2026

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I absolutely love coming here! They’re always so welcoming, professional, and supportive! It’s just like coming to visit family! All of the employees are excellent but my guys Kevi More

by mzpitts1
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Foundren

May 22, 2026

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Employee Rating

It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren More

by jorgemarin7881
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Recommend Dealer
Yes

May 21, 2026

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Bill was very kind and helpful! I have no complaints or concerns. Thank you Bill! More

by Nia
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Recommend Dealer
Yes

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