Bill Parks | Page 2

The service at this dealership is always professional, friendly and accommodating. Beginning with the person answering the phone. The service team is the best ! Jacob kept me abreast of the issue, process friendly and accommodating. Beginning with the person answering the phone. The service team is the best ! Jacob kept me abreast of the issue, process and suggested the best way to assure the repair remained solid. Jacob”s service and personality represents the excellent service I’ve Always received from your service team. More

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This dealership is the best place to go to for all your service issues and they have experience tech personal,service dept has very professional staff tim ,Kevin,and management BJ took great care of my iss service issues and they have experience tech personal,service dept has very professional staff tim ,Kevin,and management BJ took great care of my issues and others not to mention 👍 😀 just great experiences at this dealership if u need quality care and experience technicians and very professional staff to keep u on the road come to napleton Ford of oaklawn asap great place to be . Wonderful experience every time. Thanks BJ and service staff for a great 👍 👌 job for me always. More

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The service writer was extremely helpful and knowledgeable. He recommended a service package that was needed at a reasonable price. I am extremely happy with my experience at Napleton. knowledgeable. He recommended a service package that was needed at a reasonable price. I am extremely happy with my experience at Napleton. More

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I absolutely love coming here! They’re always so welcoming, professional, and supportive! It’s just like coming to visit family! All of the employees are excellent but my guys Kevi They’re always so welcoming, professional, and supportive! It’s just like coming to visit family! All of the employees are excellent but my guys Kevin and Bill are the very best in my opinion! More

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It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren Thank you for all your help. Kevin.Fondren More

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Bill was very kind and helpful! I have no complaints or concerns. Thank you Bill! I have no complaints or concerns. Thank you Bill! More

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Bill in the Service Department is the best! He will help you and he is very kind. I like this dealership. Everyone is really nice He will help you and he is very kind. I like this dealership. Everyone is really nice More

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Very nice and very professional, this tall man 55 years old sorry I don’t know your name who ever you are , may god bless you sir, thank you old sorry I don’t know your name who ever you are , may god bless you sir, thank you More

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I am satisfied with the service that I have received at Napelton Ford Oak Lawn. Bill Parks (service advisor), listened to my concerns, answered all my questions. explained what I needed for my car a at Napelton Ford Oak Lawn. Bill Parks (service advisor), listened to my concerns, answered all my questions. explained what I needed for my car and the cost. I appreciate the service I received. Thanks! Other staff was very nice and friendly. Great Job !!! More

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Came for a recall repair and it was quick and easy. No issues with coming in for service. No issues with coming in for service. More

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